FlexJobsReviews 16,308

Hello,

Thank you for taking the time to leave us a review. We appreciate your honesty, and we are truly sorry to hear that the IT opportunities you encountered didn't align with your technical experience.

We understand how frustrating it is to see irrelevant recommendations. We regularly update our listings to ensure a wide variety of opportunities, including many in the IT and software sectors. We guarantee that all positions on our site are hand-screened to be scam-free, which is where we focus much of our effort to protect your investment and time.

We would like to help you get better results and ensure you don't feel this is a waste of money. We offer resources and specialized search tips for tech professionals in our blog that might help you refine your filters:

https://www.flexjobs.com/blog/

Additionally, we encourage you to reach out to our Customer Service team. We would appreciate the opportunity to assist you in fine-tuning your search criteria so you can see the technical roles that match your expertise. Thank you again for your feedback, and we wish you all the best in your job search.

Best regards,
Customer Service Team

Hello,

Thank you for sharing your experience. We appreciate you bringing this to our attention. While the information provided in job postings, including work schedule requirements, is determined and controlled by the employers themselves, your input is valuable as we work to continuously improve the quality of the job search experience for our users.

Thank you for your time,
Customer Service Team.

Hello,

Thank you for your feedback. We appreciate your honesty, and we are sorry to hear that the jobs you've encountered didn't relate to your searching preferences. Your input is valuable to us, and we will use it to improve our services.

We regularly update our listings to ensure a wide variety of opportunities. While certain roles may not be available at the moment, we encourage you to check back frequently as we add new posts every day. We work very hard to make sure our database stays updated with current and accurate jobs posts. We guarantee that all positions on our site are hand-screened to be legitimately scam-free, and offer work flexibility.

Also, we would like to offer you some resources that might be helpful in your job search. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

Thank you for taking the time to leave us a review.

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your delightful experience in this review! It brings us joy to learn that our platform helped you secure a job and interview.

We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.

We appreciate your patience and understanding. Should you require any further assistance, please do not hesitate to contact us at feedback@flexjobs.com. We wish you all the best.

Warm regards,
Customer Service Team.

Hello,

Thank you for sharing your positive experience! Your insights are valuable, as it helps us to continuously improve and provide better services to our valued members.

If you need any tips on optimizing your resume or job search strategy, our resources may be helpful. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

We wish you all the best in your job search.

Warm regards,
Customer Service Team.

Hola,

Queremos expresar nuestro más sincero agradecimiento por sus amables palabras sobre nuestra página web. Nos complace enormemente que considere que contamos con una buena estrategia y que las recomendaciones proporcionadas hayan sido de su agrado. Es una prioridad para nosotros asegurar que la plataforma ofrezca información detallada y valiosa para ambas partes, y nos reconforta saber que este equilibrio ha enriquecido su experiencia.

Atentamente,
Equipo de Atención al Cliente.

Hello,

We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.

Our service works like a subscription. After the initial fee, which grants full access to all features, if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan in order to maintain uninterrupted access. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

We have located your account and confirmed that it has been cancelled; no further charges will apply. You received an email confirmation about this information.

Also, as a sign of goodwill, a refund has already been processed. Please allow 7–10 business days for the refund to be available on your account. We greatly appreciate your feedback, as it helps us identify and address any issues.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at feedback@flexjobs.com. We will be happy to help.

Best regards,
Customer Service Team.

Hello,

Thank you so much for your kind words! We are thrilled to hear that you love the idea of working from home and that you enjoyed using our platform. We truly appreciate your honesty regarding your current situation.

We completely understand that budgeting for a subscription can be challenging, especially when managing multiple bills and financial priorities. At FlexJobs, we strive to provide the best value for our services without disregarding our customers' needs. We want to support you in your journey toward a flexible career, even during difficult times.

When you are ready to return, or if you’d like to explore options now, please feel free to reach out to our Customer Service team. We would be more than happy to check for any special offerings, discounts, or flexible pricing available that could help make our service more affordable for you right now.

We look forward to having you back when the time is right for you. We’ll be here to help you find that perfect remote role!

Best regards,
Customer Service Team.

Hello,

We appreciate your honesty and thank you for taking the time to leave us a message. Even though you did not have the opportunity to fully explore our website, we are pleased to remain available as a resource for your future needs. We are committed to providing a high-quality service, and we would be honored to assist you whenever you decide to utilize the tools we offer.

Best regards,
Customer Service Team.

Hello,

We are incredibly happy to receive such positive feedback, and thank you for sharing your success with us. We are pleased to hear that the search results on our website have provided you with several interesting options, and it is rewarding to know that the legitimacy of our remote job listings has met your expectations. We strive to maintain a high standard of quality for every professional using the platform, and your satisfaction is our greatest motivation.

Best regards,
FlexJobs Service Team.

Hello,

Thank you for sharing your feedback and for your honesty regarding your search from India. We apologize if you haven’t yet found the right match for your specific profile in Business Process.

While it is true that many employers currently list roles based in the U.S. or LATAM due to time zone preferences, we’d like to clarify that our database is not limited to those regions. We are continuously working to expand our international listings and regularly feature remote opportunities open to candidates in India, the United Kingdom, Australia, and beyond. Finding specific roles like Business Process in certain regions can sometimes take more time, depending on current market demand, but we update our listings daily to provide the broadest range of opportunities possible. We encourage you to use our "Anywhere" location filter or set up tailored job alerts for your specialty to stay updated as new international roles are posted.

We appreciate your patience and remain committed to helping job seekers worldwide find legitimate, flexible work.

Best regards,
Customer Service Team.

Hello,

We sincerely appreciate your honest feedback regarding your experience with our website. It is a pleasure to know that you find our job listings valuable and effective for those with a defined professional path and specific skill sets.

We have taken note of your comments regarding the depth of the information provided during our calls; we continuously strive to offer specialized support that goes beyond general guidance, and your perspective helps us refine our approach. We value your decision to pause and remain at your disposal to provide a more tailored experience whenever you decide to resume.

We hope to support your professional journey again in the near future with the clarity you seek.

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your honest experience and positive feedback about our platform's ease of use and resources. We truly understand the unique challenges you're facing during your job search, and we’re committed to continuously improving our support to help everyone find the right opportunities. Wishing you strength and not giving up, you deserve it.

Best regards,
Customer Service Team.

Hello,

We’re very sorry to hear about your experience regarding the lack of direct feedback from employers. We appreciate you sharing these concerns, as we know how important communication is during a job search.

We are glad to hear that you found our job filters helpful, but we’d like to clarify that FlexJobs is not a recruiting agency and does not offer or guarantee jobs directly. Our platform is designed to connect job seekers with legitimate, hand-screened, flexible opportunities posted by external employers. Because of this, all hiring decisions and the frequency or type of feedback provided to applicants are determined solely by the employers themselves.

While we work diligently to ensure that every job listed on our site is real and scam-free, we unfortunately do not have control over the internal communication policies of the companies that post with us. However, if you ever encounter a listing that seems misrepresented or an employer whose process is not as described, please report it to our team so we can investigate.

We’re committed to creating a trustworthy experience and would appreciate the opportunity to assist you further. Our Customer Service team is available if you’d like tips on how to optimize your profile to encourage more direct engagement from employers.

Thank you for your time and for being part of our community,
Customer Service Team.

Hello,

Thank you for taking the time to share your review. We are happy to hear that you find FlexJobs to be a good site overall. We appreciate your honesty regarding the aspects where we can improve, specifically regarding the scrolling experience and our Expert Apply feature.

We strive to provide valuable and impactful services, and your feedback about the scrolling process is very helpful. We work very hard to make sure our database stays updated with a high volume of daily job posts, but we understand this can become tedious. To help streamline your search, we recommend using our advanced search filters and "Saved Searches" to narrow down the results to exactly what you are looking for.

Regarding the Expert Apply feature and the six-digit code issue you mentioned, we sincerely apologize for the frustration this has caused. This is not the seamless experience we aim to provide. We are constantly working to improve our technical features to ensure they work as intended. We will be happy to assist you in resolving this specifically, so please feel free to reach out to us at feedback@flexjobs.com so our technical team can investigate why the entry field for your code is not appearing and ensure your applications are submitted correctly.

Please don't hesitate to contact us if you need further assistance. We also invite you to visit our blog for tips on navigating the platform more efficiently:

https://www.flexjobs.com/blog/

Thank you again for your feedback, as it helps us build a better experience for all our users. We wish you the best of luck in your job search.

Best regards,
Customer Service Team.

Hello,

Thank you for taking the time to share your detailed feedback. We regret to hear about your frustration and appreciate the opportunity to address your concerns.

FlexJobs operates on a subscription-based model, which provides access to hand-screened remote, hybrid, and flexible job listings, along with career resources designed to support a wide range of job seekers. While our site provides a number of potential matches based on selected preferences, actual availability can vary depending on factors such as location requirements, experience level, work authorization, and employer-defined criteria. Many roles, including those that are remote, may still have geographic or experience-related requirements determined solely by the hiring companies.

We understand how important transparency is when evaluating a service, and we take feedback regarding expectations, job visibility, and search results seriously. If you have questions about your membership, billing, or would like personalized assistance reviewing your experience and available options, you may reach us at feedback@flexjobs.com, where our team can provide further support.

We appreciate you sharing your perspective, as it helps us continue to evaluate and improve how we present information and serve job seekers.

Kind regards,
Customer Service Team.