FlexJobsReviews 16,053

Hello,

Thank you for sharing your experience with us. We’re glad to hear that your overall experience has been positive. At the same time, we truly understand your frustration when encountering job listings that are no longer available. Your feedback is extremely valuable, as ensuring that our listings are active and up-to-date is essential to the service we strive to provide to our members.

While we work continuously to monitor postings and remove outdated ones, some employers close openings without prior notice. That said, we are always refining our processes to improve the accuracy of our listings and deliver the best possible job-seeking experience.

We appreciate you taking the time to let us know about this, and we remain committed to offering high-quality, verified job opportunities that justify your subscription. If you come across any specific listings that appear inactive, please feel free to report them. We’re here to help.

Thank you again for your feedback and for being part of FlexJobs.

Best regards,
FlexJobs Customer Support Team

Hello,

Thank you for taking the time to leave us a review. We appreciate your honesty, and we’re sorry to hear that many of the jobs you saw didn’t match your preferences or qualifications. Your input is valuable to us, and we will use it to improve our services.

We regularly update our listings to ensure a wide variety of opportunities, but we understand that at times the available roles may not align perfectly with every search. We encourage you to check back frequently, as new positions are added daily. All jobs on our site are hand-screened to ensure they are legitimate, scam-free, and offer work flexibility.

To help improve the relevance of the listings you see, we recommend using specific keywords and filters in the search bar at the top of any page (“Search jobs…”). Adjusting filters such as schedule, job type, and telecommuting level can help surface opportunities that better match your experience. You can also save your searches to receive updated results automatically.

Additionally, our blog offers helpful resources on job searching strategies, optimizing your profile, and finding the best-fit roles: https://www.flexjobs.com/blog/

Thank you again for your feedback. We truly value your input and wish you the best in finding opportunities that match your skills and goals.

Best regards,
Customer Service Team

Hello,

Thank you for your feedback! We’re glad to hear you’ve found plenty of remote jobs on our site, and we’re sorry to hear that filtering the results to match exactly what you wanted felt a bit tricky. We appreciate you sharing this, as it helps us continue improving our user experience.

To help you narrow down your results more effectively, we recommend running your own personalized searches. You can start by using the Keyword search at the top of any page (the box that says “Search jobs…”), and entering your location as a starting point. Our system will then look for roles in your area, U.S. National jobs available throughout the country, and fully remote positions open worldwide.

Once you run your search, you can refine the results using the filters on the right-hand side, such as schedule, job type, and telecommuting level (including 100% remote). This guide on best practices for searching may also be helpful:

https://www.flexjobs.com/blog/post/job-search-best-practices/

Additionally, after customizing a search that fits your needs, you can click “Save this search” in the upper right corner of the results page. Saved searches are stored in your account and can send you updates about new roles that match your criteria based on your active resume profile.

We hope these tools make your search smoother and more targeted. Thank you again for sharing your experience, and we’re here if you need further assistance!

Best regards,
Customer Service Team

Hello,

Thank you for taking the time to share your experience with us. We understand how challenging it can be to find remote roles that match specific technical requirements, especially in rural areas where wired internet may not be available. Many employers do require a wired connection for security or performance reasons, but we know this can limit opportunities for job seekers like you.

We’re also sorry to hear that the number of available positions didn’t meet your expectations. Our team updates the site daily with hand-screened, legitimate remote and flexible jobs, but availability can vary depending on industry demand and the specific requirements you’re searching for. Your feedback is incredibly valuable, and we will share it with our team as we work to expand our listings across a wider range of needs and internet setups.

If you’d like assistance identifying roles that don’t require a wired connection, please feel free to reach out to us at feedback@flexjobs.com. We’d be happy to help you refine your search.

Thank you again for your feedback, and we wish you the best as you explore your options.
Customer Service Team.

Hello,

Thank you so much for your positive feedback about our website. We truly appreciate it. We’re sorry to hear, however, that the service wasn’t exactly what you needed and that paying for a job search resource felt challenging. We completely understand how that can feel, especially when you’re looking for work and trying to manage expenses.

Our subscription model exists so we can provide fully hand-screened, scam-free, high-quality job listings, along with dedicated customer support and valuable tools designed to make the job search process safer and more efficient. Many job seekers find reassurance in knowing that every job posted on FlexJobs has been carefully vetted for legitimacy.

We understand that budgeting for a subscription can be difficult during a job search. While our service helps ensure access to hand-screened, legitimate opportunities in return for a subscription fee, we are always working to improve the value we provide without overlooking the financial needs of our users. If you’d like assistance, please feel free to contact us at feedback@flexjobs.com. We’d be happy to look into any special offerings that may help make our service more affordable for you.

Thank you again for your feedback.
Customer Service Team.

Hello,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your job applications through FlexJobs didn’t lead to the results you were hoping for. We understand how discouraging it can feel to be rejected quickly or not hear back after putting in the effort to apply.

While we hand-screen every job to ensure that each posting is legitimate, scam-free, and high quality, we don’t have control over individual employers’ hiring timelines, communication practices, or candidate decisions. Unfortunately, responses can vary widely depending on the company, the role, and the volume of applicants.

We’re glad to hear that you found a great opportunity elsewhere, and we genuinely wish you success in your new role. At the same time, we would appreciate the chance to better understand what happened with your applications on our platform so we can continue improving our services for all job seekers.

If you’re open to it, please reach out to us at feedback@flexjobs.com with more details about your experience. Our team would be happy to review your account, offer personalized support, and ensure you receive the value we strive to provide.

Thank you again for your feedback, and we wish you all the best in your career journey.

Best regards,
Customer Service Team.

Hello,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the job listings you found after subscribing did not match the criteria you were initially shown. We understand how frustrating this must be, especially when you were searching for opportunities in a specific field and country within Europe.

At FlexJobs, we work hard to ensure that our job-matching tools are as accurate as possible. However, there may occasionally be discrepancies between broad search results displayed before subscribing and the more detailed filters used once inside the platform. Your feedback is extremely valuable, and we will review this issue internally to prevent similar experiences in the future.

Regarding refunds, while our general policy does not include automatic refunds, we do handle concerns like yours on a case-by-case basis because transparency and fairness are very important to us.

Please reach out to us directly at feedback@flexjobs.com so our team can look into your account, clarify what happened with your job results, and explore the best possible resolution for you. We are here to help and want to make sure you receive the level of service we are committed to providing.

Thank you again for bringing this to our attention.
Customer Service Team.

Hello,

We sincerely appreciate your feedback and are pleased to hear that FlexJobs has been a valuable resource in your job search. It is encouraging to know that the platform offered a steady stream of high-quality remote, hybrid, and flexible roles that matched your needs. We remain committed to supporting you in finding suitable opportunities whenever needed.

Best regards,
FlexJobs Service Team.

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear that the jobs you found on our platform did not meet your preferences and that the pay for some positions, such as customer service roles, did not meet your expectations. Your input is invaluable, and we will use it to continue improving our listings and enhancing the overall user experience.

We regularly update our database to offer a wide variety of opportunities. While certain roles may not always be available, we encourage you to check back frequently, as new positions are added daily. All postings are carefully hand-screened to ensure they are legitimate and scam-free, and there are no hidden customer service fees associated with applying through our platform.

We also offer resources that may be helpful in your job search. You can visit our blog for tips on resume building, interview preparation, and strategies to find higher-paying positions:

https://www.flexjobs.com/blog/

Finally, we’d love to understand your experience better and provide any assistance you might need. Please feel free to reach out to our support team at feedback@flexjobs.com, so we can address your concerns directly and help improve your job search experience.

Thank you again for your feedback, and we wish you the best in finding the right opportunity.

Best regards,
Customer Service Team

Hello,

Thank you for taking a moment to share your experience. We understand how challenging it can be to find entry-level opportunities that align with your background, and we appreciate your honesty.

Our team works continuously to curate a wide range of legitimate, hand-screened remote and flexible roles, including positions that may be suitable for those without a degree or extensive experience. That said, the availability of these listings can vary at times depending on employer needs and market conditions.

Your feedback is valuable, as it helps us better understand the types of opportunities jobseekers are hoping to find. We encourage you to continue checking the platform regularly, as new roles are added every day across different industries and experience levels.

Thank you again for sharing your perspective.

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your feedback. We’re sorry to hear that the job listings you saw didn’t match the location you selected. We understand how important it is to see relevant opportunities in your preferred area.

Our team works hard to ensure the search filters function correctly, but occasionally listings from other locations may appear due to how some employers post remote or flexible jobs. We appreciate you bringing this to our attention, as it helps us continue improving the platform.

If you’d like, our support team can guide you through adjusting your filters to get more accurate results. Please reach out to us at feedback@flexjobs.com so we can assist you directly.

Thank you again for your feedback!

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your concerns with us. We completely understand that budgeting for a subscription can be especially challenging during a job search, and we’re very sorry for any frustration this caused. We also regret that the transition to a monthly charge wasn’t as clear as it should have been. Your experience is important to us.

While many free job sites exist, our subscription fee helps ensure access to hand-screened, scam-free, and legitimate job opportunities. Our goal is to provide a safer and more efficient job search experience, but we also recognize that every job seeker’s financial situation is different. We are always working to improve our offerings to deliver the best value without disregarding our customers’ needs.

Please feel free to contact us at feedback@flexjobs.com. We will be happy to review your account, assist you directly, and share any special offerings that might help make our service more affordable for you.

Thank you again for your feedback. We truly appreciate it.

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your experience with us. We’re sorry to hear you had trouble getting accurate hybrid job results for your location. You should be able to filter by your preferred area without receiving unrelated cities, so we understand how frustrating that must have been.

It’s possible that a setting or filter wasn’t applied as expected, but if the platform didn’t respond the way it should, we appreciate you bringing this to our attention. Feedback like yours helps us improve the site and make it more adaptable for all job seekers.

If you’d like, our team would be happy to walk you through the filtering options and make sure everything is working properly for your location. Please feel free to reach out to us at feedback@flexjobs.com so we can assist you directly.

We understand your decision to take a break and explore other options, and we wish you the best with your job search. If you decide to return, we’ll be here to help make the experience smoother.

Best regards,
Customer Service Team.

Hello,

Thank you for sharing your feedback. We truly appreciate your honesty and apologize for any inconvenience.

You’re right that many of our remote listings are geared toward the U.S. and Canada, as a large portion of employers posting on our platform require applicants to be based in those regions. However, we understand how important it is to have opportunities across different time zones, and we’re continuously working to expand our database with more globally accessible remote roles.

In addition to North America, we also feature job opportunities from employers in the United Kingdom, Australia, and other international markets. We update our listings daily to provide a broader range of options, and while some regions may have fewer postings at times, we encourage you to check back regularly as new jobs are added every day.

Thank you again for your feedback. It helps us continue improving our platform for job seekers worldwide.

Best regards,
Customer Service Team.

Hello,

Thank you for taking the time to share your feedback. We understand your concerns about pricing and how important it is to feel informed and confident when using a job search service.

At FlexJobs, we offer subscription options that provide access to fully vetted remote and hybrid job listings, career resources, and tools designed to support your job search. You can choose the subscription length that best fits your needs; weekly, monthly, quarterly, or yearly. For more details, you can visit our pricing page here: https://www.flexjobs.com/pricing.aspx

If anything was unclear during your experience, or if you have questions about billing, please don’t hesitate to contact our team at feedback@flexjobs.com. We're happy to help.

We appreciate your feedback, as it plays an important role in helping us improve the experience for all jobseekers.

Best regards,
The FlexJobs Team.

Hello,

Thank you for sharing your feedback. We understand how discouraging it can feel to apply for roles without receiving a response. While we aim to provide a wide range of opportunities, the pace of communication and final hiring decisions are ultimately determined by each individual employer. Your feedback is truly appreciated, and we hope your situation eases soon.

Warm regards,
Customer Service Team.

Hello,

Thank you for taking the time to leave us a review. We strive to provide a reliable platform for jobseekers. Should you require any specific assistance, or if you want to let us know how we can improve your experience with us, please do not hesitate to contact us at feedback@flexjobs.com. We’re committed to continually improving and appreciate your feedback

Kind regards,
Customer Service Team.