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Fortune3

How would you rate Fortune3?
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India
1 review
83 helpful votes
Follow sandy s.
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A less than average cart with very few or no feature upgrades, they say it is easily customizable but it is not, and if you need fortune3 to do any customization, then get ready to pay through your nose, for eg, a normal Geotrust ssl(quick ssl premium)
Certificate which cost$149, fortune will charge you $349, a whopping $200 margin.
Like this you will be paying a premium for every small modifications/changes

Half of the live sites shown by fortune3 as sample are dummy sites, i checked many sites "about us" section and even tried to buy from these sites

And above all like a cherry on top the most abusive support staff I've ever seen, they will insult you without any reason

If i have to rate them I will give a generous 1/5

If you are planning to subscribe, do it at your own risk

Date of experience: September 6, 2011
Pakistan
1 review
79 helpful votes
Follow Saad G.
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Fortune 3
June 29, 2021

I am a Website developer and i am working my customer and my customer buy a domain fortun3 and i am make a website in fortune3 isit very bad website maker fortun3 website name cellularforyou.com check the website:

Date of experience: June 29, 2021
Netherlands
1 review
3 helpful votes
Follow steve w.
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The fortune3 ecommerce software works seamlessly.
For little money fortune3 takes good care of everything. The software is excellent and user-friendly.
By far fortune3 offers easy and powerful software to create an online store, and to manage the ecommerce website, sales and customers. I have tried both hosted shopping carts and open source shopping carts, but when a little problem occurred either with the software or the server my online store went down: that happened to me so many times. When I was running the website on my own server I didn't have a peace of mind, even sleeping was difficult. Off course, I was both the server and the software administrator, and believe me: that job isn't easy.
I have been with fortune3 over a year and for little money they take good care of everything. The software is excellent and very user-friendly. The new fortune application for the iphone is awesome. Customer support is outstanding. If you have a real online business and you want to keep it up and running all the time, I recommend fortune3.

Date of experience: January 27, 2011
Wisconsin
1 review
84 helpful votes
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BEWARE!
April 18, 2014

BEWARE! I tried these guys out for a couple of weeks before canceling due to the lack of tech support. THEY LEAVE YOUR ACCOUNT UP ON THEIR WEBSITE EVEN AFTER YOU CANCEL! Somehow my customer made a purchase through Fortune3. I was not notified and didn't receive any money from this sale. Just an angry customer. Fortune3 requires your domain name at setup, but doesn't tell you it immediately goes out on the Internet for Google and the public to view. While you're just trying it out! And, these people are SO RUDE!

Date of experience: April 17, 2014
Rafael S. Fortune3 Rep
over a year old

For over 14 years, Fortune3 has provided thousands and thousands of clients with an easy to use web store builder. All of our monthly plans include truly unlimited support which we are very proud of. We strive to offer the best customer support in all of e-commerce. We also take all of our customer's concerns and requests very seriously.

This particular complaint was originally posted and notified to the better business bureau and as seen on the following link:

http://www.bbb.org/south-east-florida/business-reviews/computers-hardware-software-and-services/fortune3-in-doral-fl-11004935/complaints#breakdown

We responded to this claim in a timely manner explaining the situation.

We do appreciate your feedback and while I wish you had a better experience, it is the feedback of all type of customers that help us improve every day.

1 review
86 helpful votes
Follow Nancy N.
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Fortune3 cart is Terrible! I liked this service at first, but after signing up I found out that there were hidden fees. A huge percentage of my sales went to fortune3 which is not really advertised on their site. I spent days, weeks, lot of time adding products so I ended up staying with them. For a year now my husband and I have had a lot of trouble getting the cart to work right, the website is down just about every day and I am not kidding! Because the shopping cart is hosted on Fortune3.com servers (not optional) you have no choice but to deal with it. Their Support is terrible. When I've tried to let them know about problems on the cart or when the web store is down they are very blunt and just darn RUDE!

As a small company my husband and I have complained numerous times and they just don't care, they tell us that we just have to be patient and deal with it. I believe that their administrators (David Farache) and owner(s) of the company are not very mature and are not willing to service their product. This situation has been extremely frustrating!

Fortunately I see a light at the end because we have recently moved our webstore to a new Cart and it looks like it is a 120% better than fortune3 shopping cart. My website is always up, there are no extra sales fees and they have best support ever. Very nice people. I hope this helps someone, because I was not very happy using Fortune3 cart.

Date of experience: January 6, 2011
Colombia
1 review
84 helpful votes
Follow Tony L.
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Fortune3 has disappointed me a lot. First the service is really bad. They take forever to get back to you and they always blame someone else for there problems. I called them as well but again they've been very rude and treated me with disdain. I think there support stuff must be badly paid or have bad managers because they are not at all friendly on the phone. What else can I say? Well my store has been down many times a month they always say that there having some trouble with their serversl. They don't know why and they've told me time and time again that they're looking into this issue, only for it to a-ppen again. The most frustrating thing is my store being donw but also the hidden fees. Each month it's like a new cost crops up. I should have read the small print I suppose but I cannot stand a site which is not transparent about it's chargers and cheats customers like this. I'm going to switch to a new shopping cart and I suggest anyone whose looking to join fortune3 to take a closer look at the company and policy fine print.

Date of experience: January 20, 2011
Washington
1 review
2 helpful votes
Follow Dev W.
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The website has a very good web design. I also tried their shopping cart software and it works fine. I recommend it to build an omnline store,

Date of experience: October 13, 2010
India
1 review
82 helpful votes
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I'm totally disappointed with fortune3, they are lagging way behind in features, designs, layout, etc etc compared to competitors, the site is slow as well, their stupid system of pc based s/w which will annoy you big time if you are working from multiple Pc's, finally they promised to rectify it in the latest version and it was supposed to be released early summer, but now their people are telling it will be released soon(?)
There is no definite date, and if you ask more you will be harassed by the helpdesk technicians, which is unacceptable, my company is considering a change in the platform, as we had suffered a major data loss because of the pc based s/w, kindly go through their newsletter below and you can see the shift in their language, pushing the release without any definite date

" Feb newsletter
Fortune3's developers have been extremely focused on finishing some great new features and tools for our online merchants. Among these features will be recurring billing, auto-ship, more advanced settings for option images and for displaying options for your products, and customized auto-email features. Keep an eye out for our next Newsletter within the next week or two, which will explain these new features in detail, or follow our social media sites to stay informed. Fortune3 is also working on an incredible new major version 2012, tentatively scheduled for release in early summer 0212.

March newsletter
Fortune3 is moving the ball towards its next-generation e-commerce platform. Major platform changes are under way to make way for Version 2012 of the Fortune3 Wizard, tentative scheduled for release in early summer 2012. The new release will include many new features, new modern templates, layouts, buttons, and more importantly, it will be a change in platform that will allow you to use Fortune3 from any location simply by logging in, without having to download your store's data (or rescue) files, and with the ability to use it in multi-user mode (multiple users from any location at the same time!).

In the meantime, Fortune3 will be releasing some new and exciting features in the coming days and weeks. Recurring billing and auto-ship options are almost complete and expected to be released in the coming days, along with auto-email options for configuring automated e-mails to send to clients with the settings of your choice, and new settings for configuring and showing product options and their images. Keep an eye out for an e-mail detailing this feature release in the coming days. Additionally, a product comparison tool is scheduled for release in the first weeks April 2012.

May Newsletter

Fortune3 has been quite busy in developing new features, new integrations, and a new version of the Fortune3 Wizard, all to be released in the coming weeks and months. If you missed the early May 2012 feature-pack release don't worry, you can catch up, just click here for more information. "

Date of experience: June 18, 2012

Overview

Fortune3 has a rating of 2.7 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Fortune3 ranks 29th among Website Builder sites.

service
5
value
5
shipping
3
returns
3
quality
4