7 reviews for Fraser are not recommended
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Alabama
1 review
13 helpful votes

Smooth-talking LIARS. 5 months, 2 engines, no vehicle, no refund. STAY AWAY!
October 26, 2019

Incompetent liars. Avoid doing business with them, no matter what they advertise. 5-star reviews here are obviously planted by Fraser. Listen to those of us who have been conned by them.

My mechanic ordered a Fraser engine (instead of Jasper) without my knowledge. I found out when it took an extra month for the engine to arrive... and it was the wrong engine. Not just a simple mistake, but the wrong number of cylinders. It took weeks for them to pick it up and several more weeks for them to redeliver a correct engine.

After the mechanic installed the engine, there were difficulties with it that even the local dealer could not diagnose. After several more weeks of debug, the mechanic said it was ready. The engine failed immediately, and the vehicle was taken to a shop specializing in engines.

Paul at Fraser authorized them to do the debug/fix work and promised them he would cover all labor and parts expenses. The specialty shop found the specific issue, and Paul asked that they send the engine back to Fraser so that their "tech team" could fix it.

In the meantime I encouraged the specialty shop to present Fraser with their invoice for their debug work and for pulling the engine to send to Fraser. That's when Paul increased the wattage on his lying. He told them not to worry, he'd pay for everything, but for them to wait until they had the entire invoice.

Engine arrived back to the specialty shop, they installed it... and it has the same failure they detected... the failure that caused Paul to insist they send the engine back to Fraser to fix.

After numerous calls to Paul, he claimed he sent the check to the specialty shop. It's been a week and a half, and the check hasn't arrived. The specialty shop has now put a lien on my vehicle until they are paid.

Net result: No engine, no vehicle, I paid for a Fraser engine, I paid for installation.

My attorney is in the process of putting together the paperwork for the multiple lawsuits I will file in the coming weeks. I will file against my original mechanic and against Fraser. There are others involved who will also likely get named in the suit.

If you're a mechanic, DO NOT RECOMMEND FRASER ENGINES. You will end up paying in dollars for that choice. If you're a consumer, FRASER ENGINES is a CON SHOP. They are not competent in engine rebuilding, and they will lie to you to play for time.

Date of experience: October 26, 2019
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