Freecash has a rating of 4.3 stars from 11,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freecash most frequently mention great app, play games and gift card. Freecash ranks 1st among Free Stuff sites.
Well I used to like cashing out 5$ to my PayPal now PayPal is charging a dollars so that leaves me with only 3.75$ left out of 5$ and that truly sucks
I have been pleasantly surprised to actually get cash-outs in this app. Some of these "cash for games" apps are scams, and I've been burned by other ones in the past. FreeCash is legit, and I've withdrawn $39 total in the past month.
You have to jump through extreme hoops to cash out, however. The app makes you do finicky face-scans (took me over 20 tries before it would accept mine), along with scanning your photo ID. All these hurdles make my next paragraph EXTREMELY ridiculous.
Some of the "holds to prevent fraud" are ridiculous though. 14 days for a $23 reward, I guess I can understand. But last night I received a 7 day hold over a $0.79 reward. That's less than a dollar, and I have to wait 7 days for it.
Customer Support does not seem to exist. They have an AI that isn't very helpful for "Support Chat". If your issue isn't basic and you have to send in an actual support email... Don't ever expect a response. I have been waiting at least 10 business days and have not heard a single word.
For the past month, every single offer I download does not track. I have asked about this with customer service and nothing they say applies or is helpful. I'm moving to Swagbucks.
Hello Shanna W,
We’re really sorry you’re having trouble with our site not registering your completed offers! We strive at Freecash to offer the best and fastest paying opportunities for our users, so it’s upsetting to learn that these offers are delaying your payouts.
This issue needs to be investigated, and we’re here to help. Several factors can affect crediting, including app tracking, adherence to our terms of service, and allowing sufficient time for processing.
Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com so we can take a closer look and get things sorted for you.|
Looking forward to assisting you!
Sincerely,
Crimson
I've downloaded countless games that don't register, or register but don't pay put and when I've brought it up with customer service nothing gets done about it I've missed out on £30.
I'm also 35 so allowed to play the gambling games and yet it says I'm not old enough then I am then I'm not.
Hello Woody S,
Thank you for reaching out to us. We apologize for any trouble you may be experiencing with earning on Freecash. Our platform offers a variety of tasks, surveys, and offers to help you earn rewards. We understand how frustrating it can be when things don't go as smoothly as expected.
If you're having trouble with specific tasks or payouts, please don't hesitate to contact our support team. You can find a link to our support page at the bottom of Freecash.com or you can email us directly at support@freecash.com. Our team is dedicated to helping our users and we will do our best to resolve any issues you may be facing.
Thank you for being a valued member of our community. We are here to assist you in any way we can.
Best,
Crimson
I believe my experience is great. I believe that it's been amazing and you guys are very good at making surveys. Thanks for your customer assist and how to administrate
Good play and real rewards
Sometimes some games are too demanding and difficult to achieve, but if you are willing to spend a little more time, you can still get some bonuses.
I make more money with Freecash than any of the other apps I've tried like it. I love the well thought out achievements and especially the optional bonus achievements of many of their games.
On the down side their survey system is crap and most surveys kick you out before actually starting, during or at the end, rewarding you nothing for your time wasted. These would be a great way to keep your streak going but right now are just too frustrating to bother with.
It a great way to earn extra cash but the only down side is it takes a few days veg you can with draw and if you use the visa pre pairs card method it's dose work in uk can't us in in shop or online well in my case anyway and pay pay is payed by dollar not pound is it charges you
I joined not to long ago and was abit weary about these sites that offer money for playing games coz in the past I've joined a few and it all ways ended up being a scam, but this site actually works I played a couple of games and I've already withdrawn £20 on a pre paid Visa card, so yeah defo check it out it works
I spent at least a month on Freecash I really enjoy the mobile games they are so much fun... of course its a scam they never payout. I think I played at least 7 games and only 2 really sent me any money and that was after hours of playing. Although this isn't my real complaint. First this company wants a selfie and your phone number which I did... but as of today they have frozen my account because they want my driver's license and a selfie (just to be clear I complained about them on their chat so this may be the real reason they froze my account). So you can't even pay me the little bit of money I earn and you want me to trust you with my personal information, no thank you. I would find a better site to earn extra money. One other thing don't trust (pun intended) TrustPilot. To me its just a bunch of people giving five stars saying Freecash is great... it paid me hundreds of dollars. Read the one star reviews first.
Hello Marie M,
We're sorry to hear you're having trouble with Freecash! We strive to provide the best earning experience for our users, so it's disappointing to know you're encountering issues. We'd love to learn more about your experience and assist you in overcoming any challenges, ensuring you can fully maximize your earning potential.
Regarding verifications, the request for photo identification is a standard part of our “Know Your Customer” (KYC) process designed to prevent fraud and protect both our users and partners. With a user base of over 25 million people, we use a combination of advanced fraud prevention technologies and dedicated investigations to ensure our platform remains secure.
We understand this process might seem cumbersome, but it’s vital for upholding the integrity of our services. We strictly adhere to the European GDPR regulations to ensure your privacy and security. You can read more about this in our Privacy Policy at https://freecash.com/policies/privacy-eu.
Lastly, we understand your concerns, but we assure you that our reviews are genuine and reflect real user experiences.
Our higher Trustscore comes from using Trustpilot’s verified integrations, which invite all users to leave feedback—not just those with complaints. This gives a more accurate reflection of user sentiment. You can learn more on our Transparency Page: https://www.trustpilot.com/review/freecash.com/transparency
If you have any concerns or issues, feel free to reach out at support@freecash.com or use the 24/7 support link at Freecash.com. We're here to help!
Sincerely,
Crimson
Put effort into completing the tasks, I tried to put a support ticket into claim the money for the tasks and they were rejected with no further explanation. Very frustrating.
Hi Chloe N,
Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.
While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.
Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to get assistance and potentially escalate the matter.
We look forward to your message!
Sincerely,
Crimson
Too often I don't get credit for things done in games, I've put in tickets and they are either unanswered or say something like "we can push this one thru but then you're done with that game." I'm probably going to stop using it
Hello Katie D,
Thank you for your feedback.
We’re sorry to hear that your experience with Freecash hasn’t been positive. Our mission is to ensure that users are rewarded fairly for their efforts, so we’re disappointed that some offers did not properly credit for you. Although our partners have the right to reject offers they believe are not completed properly or are fraudulent, we understand this can be a frustrating experience.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com to see if we can help resolve this issue for you.
We look forward to assisting you!
Sincerely,
Crimson
I had got over the 1000 puzzles for the word search game before it expired I was waiting on credit for it for 2 days then all the sudden it came in and said that I can't play crosswords any more it's all expired and they didn't give me my credit. Also I thought the money could be out on my debit card or sent to pay pal for free no it don't work that way it rips u off u have to pay to have it sent to pay pal and the debit don't work at all the send u a card in ur email and u can't use it at the store since it's not a physical card also they offer to give a daily bonus and it usually says like 0.3 cents or 0.5 cents but it only ever credits 0.2 cents whenever it is available which isn't everyday though it says daily bonus. Also it takes forever to get credits.
Hello Brandy J,
We’re sorry to hear about your experience! Our support team works hard to resolve issues, but sometimes, we rely on app/game makers for decision reviews. We understand it’s frustrating when offers expire unexpectedly, and we recommend checking offer details.
As for withdrawals, we take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
Please don’t hesitate to reach out to our support team at support@freecash.com or visit our 24/7 onsite support link at the bottom of Freecash.com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson
I love free cash all gig have to do is play your favorite games anc get paid and they pay you right away no waiting or trying to get approved to get paid or anything like that it's easy
You can't get any cash without spending cash so it's a waste of time and money. All rewards have a strict time limit so if you miss it.
This is not worth it unless it's the one and only thing in your life.
Hello Irene M,
Thank you for taking the time to give us your feedback about Freecash!
We understand that it might be confusing to see offers with in-game purchase options. Please note that most offers are completely free, and any purchases are optional unless specified in the offer details.
We’re dedicated to making sure our users get paid quickly and efficiently, and our support team is available 24/7 to assist you. If you have any questions or need help, please contact us at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com!
Sincerely,
Crimson
I played Star Trek and it paid me for most levels but not level8 then level 15 but paid for level 16
Level 15 was around £40 reward if. Completed in 7 days I done this and not been rewarded
Hello Bradley G,
We at Freecash are dedicated to offering the best and fastest-paying opportunities for our users, so we’re sorry to hear that you didn’t receive credit for this particular offer.
There are several potential reasons for this, such as tracking issues with the offer or simply needing more time for the Offer Partners to review it.
We’d be happy to take a closer look at your account to help ensure you get credited for this offer. Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com.
We look forward to helping you!
Kind regards,
Crimson
When I first saw freecash, I thought, scam. But the more I use it, the more I like it. It has good opportunities on how to earn money and I like playing the games. The survey's are the only thing that have been a problem, just because it seems like I am never compatable with any of them. All and all, though, it is a very cool app and a neat way to earn extra cash.
Thank you,
Melissa
If you like playing games it's not to bad but you can't make a living out off it plus the money you earn you got to purchase in the game so your not making anything
Hi Simon W,
Thank you for taking the time to give us your feedback about Freecash!
We understand that it might be confusing to see offers with in-game purchase options. Please note that most offers are completely free, and any purchases are optional unless specified in the offer details.
We’re dedicated to making sure our users get paid quickly and efficiently, and our support team is available 24/7 to assist you. If you have any questions or need help, please contact us at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com!
Sincerely,
Crimson
I requested a $5.00 payout to PayPal last September. The other times I had gotten my payout it went to correct email address for PayPal, however this time it went to the wrong Paypal address, which was the one I use to sign in to Freecash, but I can now add that address to PayPal due to past circumstances. I CONTACTED TANGO AND FREE CASH IMMEDIATELY AND TANGO SENT MONEY BACK TO FREE CASH AND 3 DAYS AGO I FINALLY GOT IT, AND THIS TIME REQUESTED A $5 VISA CARD AND HAVE NOT GOTTEN ANYTHING AS FAR AS THAT GOES. Why is this so difficult can you imagine if it was more than just $5.00?
Thank you and patiently waiting. KW
Hi there, Katherine W!
Thank you for reaching out to us! We’re sorry to hear you’re having trouble receiving your Visa card. At Freecash, we strive to offer the best and most convenient cashout methods for our users, so we want to help you with this issue.
To redeem your Visa card, please follow these steps:
Go to your profile here: https://freecash.com/myprofile.
Select “Withdrawals” and you will see a large green button to complete the process.
Enter your email address carefully (check for typos!) and you will receive an email with a link to provide additional information.
After completing the information, you will receive your Visa card details.
If you have any more questions or run into any issues, please reach out to our support team at support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to hearing from you!
Sincerely,
Crimson
I passed a level on a game over the weekend and did not get credit so I filed a ticket and got no response. So I am leaving the app. Even though I have credits I could cash out.
Hi Jennifer T,
We’re really sorry to hear that your experience with Freecash hasn’t been ideal! At Freecash, we strive to offer the best and fastest-paying offers to our users, so we’re disappointed to learn that this one is taking longer to pay out.
While we pride ourselves on providing quick payouts, there are instances where offers require additional review from either our team or our Offer Partners. We completely understand that this can be a genuine inconvenience and we apologize for any trouble this may cause.
Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com for more information on the offer review process.
We look forward to assisting you!
Sincerely,
Crimson
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Hello Chad B,
Thank you for sharing your experience.
We’re glad you’ve been able to cash out successfully and appreciate your patience with the verification process, which helps maintain platform security.
Regarding hold times, they are in place to prevent fraud, but we understand your concern, especially for smaller amounts.
If you need assistance with pending tickets, please contact support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com.
Sincerely,
Crimson