Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
It was a great meeting. I am delighted with it. I appreciate your support.
I'm happy with the fast assistance the freelancer support provided.
I know that I already sent a ticket regarding this issue of mine, but Danette still made sure that she/he accomodate my need of urgency. She/he helped me to update my Identity verification process. Danette also give me a positive and professional reponses, and would definetly want to work with her in the future if any issues arises.
To Danette, Thank you so much!
It was a very good interview session. I enjoyed it very much.
Thank you
I had a smooth experience with Jethro from Freelancer Verified. He was responsive, offering a clear discount and detailing the benefits of the program. He promptly applied the charges to my account and guided me through the next steps. The process was transparent, and he ensured that I understood the terms. Overall, a professional and helpful interaction. Thanks for the support!
It was a nice experience. He was very cooperative.
Olivia helped me solve my problem. Thank you Olivia!
Quickly resolved the issue as soon as he gets the clear idea of the problem
I had call with Russell V. for the verification and it was great. The call was straight forward and professional, Russell V. asked questions that are relevant and easy to answer by experts. Russell was extremely helpful and supportive. I'm really impressed with the Freelancer.com verification team and process.
Mr. Jonny is good person and good communication over all good. Many many thanks,
They helped me a lot with my article. They checked and gave me a solution. Thanks a lot.
Clear and efficient, nothing else to add
Clear and efficient, nothing else to add
I got the best support from the freelancer support team.
Macy was fast and polite, I love the way the response was fast and polite.
Wonderful, I was worrying about my balance and Kinsey just helped me a right away
Great Experience I'm very satisfy with this customer support team member
My request to reopen a review was resolved in good time
I had an issue with verifying my phone number and was help through it
Great customer service overall and quick replies. It resolved my issue. Thank you! Name: Magenta S.
Magenta was really helpful with the problem, Thank you!
So quick and nice, no hard communication,great work
Quick response to my query, all resolved very efficiently. Thanks Magenta
Professional and friendly, straight to the point. Nice guy
I am satisfied with support provide and leading through the process. Thanks!
Xavier was able to assist me with my request quickly and professionally.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).