Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Olivia helped and assisted me a lot regarding my issue.
Thank you so much.
Thumbs up, very helpful. Magenta did help in no time.
Very satisfied with the support that Lyndon S. Gave.
She helped me to refund the amount I got very fast
I had an issue with verifying my phone number and was help through it
Olivia was very helpful and explained everything in detail, which helped me out a lot.
Xavier B.(Freelancer Support) is really helpful with my refund request.
I feel secure when using this platform. Thank you!
I have experienced a very good and informative assistant/support *******@Magenta S.
Thanks More!
I want to thank John for helping me on the freelancing platform
The agent was very clear about helping with withdrawal issues. I'm happy
Friendly but professional and most importantly super efficient, congrats
Magenta S. Provided great support. Also quickly in the chat.
Magenta was really helpful and gave a quick solution to my problem!
Magenta S. Is very helpful, she help me a lot, again thank you
It was a good experience to talk with Russell V. Thank You
Angie's help was professional and fast. Thank you.
Olivia was professional during the encounter and took care of my matter.
It was a great journey with Freelancer and their customer support.
Russell V. did a good job interviewing me for the verified freelancer program.
Great experience with Russell V. for the Freelancer verification process.
Excellent and understood my request, promptly rectified it.
She is best, very kind and quickly answer to all questions
Jonny was great, Very professional and too the point meeting we had.
Magenta s helped me on reverting the profile membership. Very helpful
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).