Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Macy M. (Freelancer Support) give me clear instruction
It was a good support from Lyndon S. I really wanna thanks him.
I had a short call for profile verification.
It was pleasant speaking to the caller.
Freelancer.com is a well known internet based stage that interfaces organizations with self employed entities and specialists for various ventures and errands. As a consultant myself, I have utilized Freelancer.com to look for a job on various events and have had a for the most part certain involvement in the stage. Something I appreciate most about Freelancer.com is the large number of ventures accessible. From visual computerization and web improvement to composing and promoting, there is a different determination of chances to browse. This assortment permits me to feature my abilities and aptitude in various regions and find projects that line up with my inclinations. One more part of Freelancer.com that I find useful is the capacity to offer on projects. This component permits me to go after work and haggle with clients to guarantee fair pay for my administrations. Also, the stage gives instruments to follow time, speak with clients, and oversee installments, making the independent cycle smoother.
The agent was communicative and informative. I was happy to receive help.
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Russel V. Helped me get verified on the freelancer platform.
Magenta S helped me good in this case to resolve it quickly
I wanted to express my gratitude for being part of the Rising Talent Program on Freelancer. This opportunity has significantly boosted my visibility and has helped me secure more projects.
A special thanks to Jonny for his continuous support and guidance throughout this journey. Your assistance has been invaluable in navigating the platform and maximizing my potential.
Thank you once again for this incredible opportunity.
Freelancer platform is an excellent choice for freelancers looking to earn and grow. With its user-friendly interface, variety of projects, robust communication tools, secure payment systems, and exceptional support from team members like Russell V, it provides a comprehensive and rewarding freelancing experience. Whether you're just starting or looking to expand your freelance career, this platform offers the tools and opportunities to succeed.
The customer agent was very professional, clear, and fast.
I had the chance to meet up with Russell V. today and I was impressed by her professionalism and clarity. The process was streamlined and efficient, with clear communication and straightforward questions. It was a positive experience to me.
Criselda R. Is good freelancer's supporter. She is fix my issue which i face.
Thanks you so much
Olivia T helped me well with refunding my payment after Freelancer erroneously removed my posting.
Magenta was immediately responsive and of great assistance
She was very helpful and provided all the details clearly.
She was polite and responsive and getting back at me instantly
I had an issue with login and another about payments and release of funds. Darra was extremely helpful in answering my concerns and put my mind at ease that I can set milestone payments and make payment when I am fully satisfied.
Thanks Magenta for quick solving my problem, that was excellent.
I had a very nice interview with Mr. Russell V. Which motivated me more to work in freelancer site.
The support officer responded well in time and given the favor.
I received a good assistance, everything instructions was so clear, and I resolved my problem quickly
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A certain amount of money has been removed from my account. Not only was I given a full explanation and solution when I discussed it, but I was also credited with some money as a courtesy.
Thank you for your quick response. That was really helpfull for me
Keep to up
It was a great experience, very friendly in nature and give best solutions.
Quite good and helpful even though it didn't solve the problem
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).