Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Olivia helped and assisted me a lot regarding my issue.
Thank you so much.
I had an issue with verifying my phone number and was help through it
Thumbs up, very helpful. Magenta did help in no time.
Very satisfied with the support that Lyndon S. Gave.
Xavier B.(Freelancer Support) is really helpful with my refund request.
Quick response to my query, all resolved very efficiently. Thanks Magenta
Xavier was able to assist me with my request quickly and professionally.
Great customer service overall and quick replies. It resolved my issue. Thank you! Name: Magenta S.
I feel secure when using this platform. Thank you!
It was quick and apt problem solving from her. Thank you.
I had great experience working with "Jonny" and going over list of questions.
Quite Helpful with the relevant information I required.
Good experience and yes supporting us with everything for our business.
Friendly but professional and most importantly super efficient, congrats
Magenta was really helpful and gave a quick solution to my problem!
Magenta S. Is very helpful, she help me a lot, again thank you
It was a good experience to talk with Russell V. Thank You
It was a great journey with Freelancer and their customer support.
Great experience with Russell V. for the Freelancer verification process.
Excellent and understood my request, promptly rectified it.
She is best, very kind and quickly answer to all questions
Olivia was professional during the encounter and took care of my matter.
Jonny was great, Very professional and too the point meeting we had.
A lot of projects, height competition but very interesting and alive environment
I want to thank John for helping me on the freelancing platform
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).