Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Macy M. Was very helpful and quickly identified and solved my problem
Magenta was a pro, handling everything efficiently. It was painless and pleasant.
The support answered and it was helpful. They were kind and professional!
I'm extremely satisfied with his service and would highly rate his performance.
Jonny is very good person explain me everything and helps me, thanks.
I posted a mistaken review and I was allowed to correct it
I posted a wrong review by mistake and support helped me very quickly to fix it.
I am a new this platform but I have full experience what I am going to do about freelancer jobs.
I put forward my concerns and Cresilda solved them in no time. Really grateful for her assisstance and support
I got help from Angie M. The assistance was fast, clear, the operator was very helpful
Angie so helpful for my issues. Good person and good conversation
Excellent communication with freelancer we had a clear and understandable communication
It was great talking to Russell V. The process was good.
Good but my expectation was not fulfilled the term and condition need for the freelancer.com needs to look and changed
She was patient and took her time to understand my issue and to proffer solutions
I am so stress out that I can't get to delete my account. I just really want to delete it and thanks to Averie for helping me to close it!
He is good, still confused if is he or she, but it doesn't matter. So good in the work..
Very accurate and fast! I stated my problem and it was solved really fast
Angie was very patient and answered my question very well
Thanks a lot for helping me, it was very nice communication and I wish for you a very nice day
Angie responded very quickly, accurately, and thoroughly, and I am very grateful to her.
Angie is very helpful and clarifies the problem very well, answers fast and intelligent
Very nice, and very good.He was very helpful. I like the way he communicates.
It is efficient and fast. And the treatment was friendly.
I request them to check my documents properly, they check it and reactive my account again. I am very happy for their support.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).