Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Explained everything in details, easy to talk and understanding was really good.
Good experience he will guide me very well and understand my problem.
The agent was very clear about helping with withdrawal issues. I'm happy
Magenta s helped me on reverting the profile membership. Very helpful
I was unexpectedly on a paid plan, but they even cancelled it and refunded my money.
I request to refund my money back and Macy M. Do it shortly
Received excellent and prompt support from the freelancer, as always.
She was competent, polite and fast, I appreciate the help.
Was seamless and well communicated throughout the process
Resolved my issue and very humble person thank you
Very good, Magenta s helped me to resolve my issue, thank you for that
Just perfect, everything went smooth and fast thank you so much
The support person Angie was a great help. Can't thank her enough.
Great experience. Understood my issue and provided a solution immediately.
I am completely satisfied with the help provided by staff. Thank you.
Very nicely managed and good experience, with agent
Excellent experience with "Jonny". Very good communication.
Thanks.
I am very glad and happy because of the beautiful assist. Thank You.
Russell V. did a good job interviewing me for the verified freelancer program.
Lyndon S. (Freelancer Support) helped me resolve my problem quickly.
Magenta S. Provided great support. Also quickly in the chat.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).