Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Great, Russel V. has conducted an interview. She has conducted interview in good manner.
I paid the fee to take the English exam. However, during attempt the website was not responding. Thus, I could not move forward to complete the exam in designated time. I informed the Freelance Support Team in this regard and a ticket was raised. The interactions with team members were cordial. The issue was promptly resolved, and retake of exam permitted. Thank you for your kind consideration and prompt support.
Sir, Guide me really well about verified by freelancer program.
My issues were addressed quickly & correctly. Thank you support team!
Hello, I am songitkumar10, I am a professional graphic designer, I have a creative team. I am comfortable in photo editing, social media post and cover design, business card design, flyer design also logo design. I and my team are Adobe Photoshop and Adobe Illustrator experts
Very helpful discussing a range of concerns and informative. Provided all information needed in a very constructive manner. Thank you
This interview was easy and smooth, and thanks to Russell V.
The support team has resolved my issue within few minutes. That's great
She was helpful. Thanks a lot. 5-star. Thanks. Thanks. Thanks.
She cares very closely and meets my needs, thank you very much, such a support team is making excellent progress, thank you darra
I recently faced an issue with my Freelancer.com account and used the live chat support for assistance. The response time was impressively fast, and the support agent was polite and professional.
I was assisted by Darra and she was super attentive and competent, solving my problem extremely quickly! 5 stars!
Russel asked me questions related to my expertise and explained about verified freelancer benefits. Thank you Russel!
Getting verified was a simple, yet secure procedure. Russel V. conducted my interview and was very informative throughout the process. The time it took to apply and become verified was quick due to the efficiency and organization of the systems in place.
The attention was fast and simple by Angie M.
Thank you so much
Magenta S. Did a great job and solved my problem quickly.
I think is very good for answer my question, overall nice
Helpful for my question and her hep me, thanks angie
I was with a doubt, and was helped faster by Magenta S.
Many thanks to Frieda S. For restoring my account.
I recently had a meeting with the freelancer staff to discuss the addition of a verified badge to my profile. The process was smooth and the staff was very helpful and professional. They provided clear instructions and answered all my questions thoroughly. I am pleased with the service and look forward to the benefits that come with having a verified badge.
It was really nice talking with Russell V. She was polite and thorough helpful.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).