Overview
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
Easy to see all three in one place and compare the lists of creditors.
I found this to be a painless way of conveniently gathering my credit scores!
Site is as advertised. Review minimum words requirement i don't like.
Service performed just as advertised. I got all three scores posted easily.
Very easy and helpful for the purpose I was seeking
Got it easy and simply. Thank you for the assistance.
Very fast and easy. It was good to see my scores on three separate credit reports.
The experience was good and easy to navigate through website. So helpful
Everything was very vague. Exactly what membership did I join and how much does it cost?
Im grateful fire this site it showed me everything I needed to know.
Having Fraud on identity at this time... need Help!
I was please to see all three credit scores and reports.
Don't exactly agree with scores, not sure I understand the process of how these are determined.
My first time using a service like this it was easy and helpful
Quick, efficient, trust the site. Very pleased with my results.
Was unable to dispute the credit card which has been paid of
Got my scores quickly without giving too much information.
Pleasant enough for something i was forced into doing through no fault of my own
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members