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FreeScoreOnlineReviews 776

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

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Washington
1 review
0 helpful votes
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Reviewed my credit scores
June 10, 2020

It was fast & efficient. Easy to use. Would recommend it to all my family.

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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Ok
July 7, 2020

Ok. Please cancel immediately. Cancel please. Cancel. Cancel. Cancel. Cancel.

Date of experience: June 7, 2020
New Jersey
1 review
0 helpful votes
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Numbers
July 4, 2020

Scores were a little low. When mortgage broker ran numbers she came up with much higher numbers. It answered a question, I had a bogus delinquency which I was able to have removed

Date of experience: June 4, 2020
California
1 review
1 helpful vote
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Was not as easy as credit karma
July 4, 2020

Not as easy to read as credit karma. I had no clue what I was reading. Very hard to understand.

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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It's great
June 4, 2020

It was timely and direct. I never expected to that fast.

Date of experience: June 4, 2020
Illinois
1 review
0 helpful votes
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Ty
June 4, 2020

It helped me figure out my citation to build credit and pay debt so I can get prepared to buy a home soon

Date of experience: June 4, 2020
Colorado
1 review
0 helpful votes
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Credit Report/DDP
June 4, 2020

I received the information very quickly and was able to provide the information to my mortgage company so they could work on my loan. Trying to get a credit freeze lifted can be a little difficult and this solved my problem all at one time. Great service and they did just what they said they would do.

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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Not subscribed
July 4, 2020

I do not wish to subscribe to this website. There are too many emails that follow. I did however get my scores but it is a difficult process finding ways to dispute items that are incorrect.

Date of experience: June 4, 2020
Iowa
1 review
0 helpful votes
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Credit score
June 3, 2020

Needed to know info on credit report. Very helpful

Date of experience: June 3, 2020
Germany
1 review
0 helpful votes
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Credit
June 3, 2020

It is good and i will use it agin. I got my review in less than 1 min. The only t

Date of experience: June 3, 2020
Arkansas
1 review
0 helpful votes
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Glad I checked, but wish I would have done it sooner

Date of experience: June 3, 2020
Delaware
1 review
0 helpful votes
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User friendly
June 3, 2020

I found my information without difficulty. The system was easy to navigate andI was satisfied with the results.

Date of experience: June 3, 2020
Georgia
1 review
0 helpful votes
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Confusing
July 2, 2020

Scores didn't match other agencies.
Very very confusing.

Date of experience: June 2, 2020
Utah
1 review
0 helpful votes
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My Response
June 2, 2020

I'm sorry, I decline to do this. I'm sick, 80 yrs old, and no time to complete. I did receive my credit scores through their service and acknowledged I did and no longer need their services, so cancel my membership if I have one.

Date of experience: June 2, 2020
Michigan
1 review
0 helpful votes
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Quick and easy
June 2, 2020

Not entirely free $1 processing fee, does not ding your credit, quick, easy. Couldn't ask for more.

Date of experience: June 2, 2020
North Dakota
1 review
0 helpful votes
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My experience
June 19, 2020

I didn't get credit card report. I did get my scores.

Date of experience: May 20, 2020
Texas
1 review
0 helpful votes
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Mess
June 19, 2020

I could not get my password accepted. Then when I did, with some help, There was a glitch in getting my files. Then They had to cancel m records of over ten years and re assign me a new
Case number so I lost all my past history. Not worth all the misery! Russ

Date of experience: May 20, 2020
Tennessee
1 review
0 helpful votes
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Credit history
May 19, 2020

The experience was good and easy to navigate through website. So helpful

Date of experience: May 19, 2020
Georgia
1 review
0 helpful votes
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Get Job
May 19, 2020

My experience was awesome! I would highly recommend to my family and friends.

Date of experience: May 19, 2020
Kansas
1 review
0 helpful votes
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Quick and easy
May 19, 2020

Easy to use. Was simple to use. I have already corrected the one and only derogatory issue. Now my score should go up again in the next 30 days.

Date of experience: May 19, 2020