Overview
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
I could see how much work you put into. Maybe, I will return later, but for now I should be OK with my decision.
I was able to create an account and check my reports. It showed me all of the information I needed to know.
Thank you.
Easy to use. Was simple to use. I have already corrected the one and only derogatory issue. Now my score should go up again in the next 30 days.
I wanted to make sure my credit rating was still very high and I wasn't disappointed. Thanks for the info.
Simple, straightforward and informational. Saw two innacuracies and then the directions online to take care of them. Thank you
Using this tool was Fast and easy. Wether you're just curious or new to checking your credit, this is the way to go
It's the best of it's nature I've ever been on. I will definitely be letting a couple of my friends know about it
I got my credit scores and it went fine! There is nothing more to say. I did sum it up in one sentence!
Very please to reach out to them about my credit score. I will be glad to tell some friends and family members a great way to do business
I wanted to know all of my scores that looks to be averaged out at 800 and get a better hold on my financial stability. Worked out great.
As i looked into my reports 2 credit bureaus only had data up to April 2020 so I did know how to take that and I am now applying for my individual from each Credit Bureau
Got my scores and report within a matter of minutes. Canceled my subscription the next day which was also fast and hassle free! 5/5 stars.
I had to send a copy of my paid in full statement because someone has treaty fingers and decided to change my report without consulting a manager.
The best thing I've ever came in contact with. Knowing my credit score helps a lot with my future goals. Thank you
Really accurate and satisfactory with my reports, more than that I needed to know my status on how is my credit progress
I filled out a request for credit rating score when applying for an Apartment Rental and this did the job for me.
I didn't understand that if this is a free sight why did I have to pay? Everything was very easy to do.
Website worked well, cancelling also worked well.
I must actually enter 50 characters into this stupid survey, so here is the padding.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members