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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Great
Very timely response, easy to follow directions
Checking my husband's credit score was easy and painless. However, since we share the same email address (mine), I was unable to get onto the site and register to check my own score, unfortunately!
Experience was good and report detailing was useful.
I was very pleased to have access to all 3 credit bureaus. Without jumping through hoops. The process was straight forward, all you had to do was provide basic information. It has been a pleasure.
Pretty easy to navigate...Feel a little more at ease knowing I can see and address any issues concerning my credit history.
A+ With my experience on your credit site on yesterday.
It was easy to navigate your web page. However, we were told it would be free. We paid the $1.00 but don't want yo get a monthly charge.
Nice to be able to check all three credit agencies at once!
My credit score went back up to 100 so I'm hopefully affordable that I'll be able to get my Section 8 apartment that I've always dreamed of thank you guys so much for your kind help giving me my credit score
Very poor because I did not intend for my credit card to have a monthly charge attached to it without my consent. I want the monthly payments to be stopped immediately.
Thank you
Very good report and easy I like it and make life easy
After I reviewed my "free" results, I had all sorts of problem getting the $1 refunded (do not even understand why this was charged in the first place). Had to get to a supervisor to get the refund accomplished. Need to better train customer service personnel.
Excellent experience. The information provided gave me a good idea of my credit barometer
Everything ok. It was everything I would have expected.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members