The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
It was awesome to get my credit report. Thank you very much.
Thank you for the service! Will use again in the future:-)
Awesome on time best online got my credit score on time
I filled out a request for credit rating score when applying for an Apartment Rental and this did the job for me.
Good I'm not sure why you want me to do all this I'm a very busy person I don't have time to sit here and do all these surveys and everything else now if you don't mind please mind your business
Everything Was Good. Showed Me Everything I Needed To See Opinions On How I Can Boost And Improve My Credit.
I was glad to be able to see what my credit score was, even though it's considered "Fair" it has brought me a ton of relief to know the specific numbers and what the causes of them are. I will definitely use this for the future to monitor my credit score because that's the most important thing in life (If you needed to have good credit just to be able to eat I would've starved a long time ago)
I registered on the site which said I would get all 3 credit reports after I was registered and paid my dollar it asked for more money to get the other 2 reports
Needed to check my scores to see if someone was fraudulently using my credit.
Really good fast and it was my first time ever using a credit score or ever checking it.
I received my quarterly identity protection report and looked through it carefully. I got hold of Discover Bank and they gave me the phone number to you and the company that I don't have anything to do with. That company refused to tell the credit monitors: Experian, Equifax and TransUnion that I no longer do business with me. Therefore, I called TransUnion and Equifax to straighten their numbers on the report and I also called my credit union in Tampa where I lived and worked for 2 years to make sure my credit card is really closed but my other bank services are still open.
I'm very impressed with the awesome service I received on my credit report!
I'll check again in six mouths, thank you.
Awesome thank you for the score it was great got to see what I need to fix and remove something's
This was a very easy and informational site. I felt comfortable in putting my information in. Thank you for the quick response and still check up on me to see if I am satisfied. Yes I am very satisfied.
It was exciting thanks for the help it was really Appreciated
Little disappointed one score not agree with hoping sores where higher but nice to see what your score are