The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
Prompt, Complete, and.
No inaccuracies detected. I will definitely recommend Freescoreonline to friends and family.
Enlightened, informative and interesting to say the least.
Love how I can keep track of credit and check if any new accounts have been open or someone making fraud against my personal information
Was a long, dragged out experience. Glad there are NO charges associated with getting my Credit Report.
Good. The experience was good.The only drawback is coming up with 50 characters so ai can submit this information to you
All ready forgot my password. Seems confusing. I will try again later. But that could be because I'm not awake
How long are the Chapter 7 bankruptcy records visible? Mine was discharged on July 2014. It should vanish in 2 months/ Correct?
After a life changing personal experience ( not for the better) your site was Very easy to navigate. Thank you
Pretty easy to navigate...Feel a little more at ease knowing I can see and address any issues concerning my credit history.
I'm very impressed with the awesome service I received on my credit report!
I'll check again in six mouths, thank you.
Love how the app shows projections on what a potential credit score can be after doing certain things.
Went fairly smoothly. Got the information quickly and luckily no real activity yet so I am hoping nothing will happen
Received scores as requested. Even though my grandchildren sometimes assist me with digital instruction. I had no problems.
Awesome experience. Everything was great. Very helpful. Will definitely recommend this to all my friends.
Everything went smoothly as I already have gotten my credit scores, usually once a year, for at least the past 20 years.
No issues, works as it should...
Actually found an issue with Experian and was able to op a dispute.
The lady to help me understand was extremely helpful. She went over and beyond to explain me what are my steos
I needed to see my full report to make sure there were no accounts sent to collections. FreeScoreOnline made it simple.