• Full Spectrum Laser

Full Spectrum Laser

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Overview

Full Spectrum Laser has a rating of 4.8 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Full Spectrum Laser most frequently mention engraver machine, high quality, and great product. Full Spectrum Laser ranks 15th among Building Construction sites.

  • Service
    32
  • Value
    31
  • Shipping
    32
  • Returns
    29
  • Quality
    32
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How would you rate Full Spectrum Laser?
Top Positive Review

“It's been great!”

Mary G.
2/12/23

The MC Series Industrial Laser Systems machine has been great for someone interested in learning more about Laser and engraving. Assembly was okay and there are plenty of Youtube videos to assist with questions. We've made a few different projects that have been fun to create. It's been great!

Top Critical Review

“Very shady sales practices”

Philippe A.
9/13/21

If you are thinking about getting a larger machine stay away from Full Spectrum Laser. The department manager and sales supervisor told me that they had no discounts going on when they were clearly posted on the Facebook page and their own page, Very shady sales practices going on. Getting a Mira9!

Reviews (61)

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Thumbnail of user randyg537
1 review
0 helpful votes
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February 13th, 2023

The Muse Fiber Galvo Laser Machines is Gear! I am a beginner at the CNC so when I say it's easier then I thought it would be I mean it. I've never used a CNC before and with in a day I was carving. Very user friendly. It's a good buy for the money. Would definitely recommend this to anyone getting into CNCs.

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Thumbnail of user keitha584
1 review
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February 1st, 2023

The laser cutter and engraver is a good product. If people can't use computers they should not be operating this machine. It took me under an hour to set up and start using. Very cool machine!

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Thumbnail of user kaim79
1 review
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January 27th, 2023

Outstanding product does everything they say it will and than some The packaging was absolutely flawless fit finish clean neat. Extremely happy and satisfied.

Thumbnail of user richarda2452
1 review
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March 30th, 2023

I am a professional engraver and the Muse UV Galvo Laser Machine has exceeded all my expectations. The precision and accuracy of the machine are impressive and it has significantly increased my productivity.

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Thumbnail of user melodyr147
1 review
0 helpful votes
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March 26th, 2023

Reasonably priced but extremely well built and easy to assemble.it is amazing and easy to use once you get your head around how the software works.Can not stress 5 stars enough.

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Thumbnail of user amyv909
1 review
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February 15th, 2023

The CO2 Laser Cutter and Engraver Machines was reasonably priced and great for beginners. Had an issue several months after purchase and customer service solved immediately. Very happy with purchase.

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Thumbnail of user keithw828
1 review
1 helpful vote
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January 27th, 2022

We had a deal worked out with Hans for a Muse 3D. After agreeing (I have the emails to back it up) to the deal we asked him to send over a payment link. When I looked at the link he had marked up the quote by almost $300. When I asked him about it, he said they pass the credit card charges to the customer. I told him I wasn't paying anything more than what was quoted (with taxes and shipping). He refused to honor the deal so I went to another company to place the order for the machine. It arrived quickly, but upon inspecting the machine there was damage on the interior. These machines are supposedly QC'd at the factory. The damage to the interior was under a screen and also had to be accessed by a glass door (neither of which were damaged). The rails were also misaligned and crooked. Because the glass and lcd were I damaged, it makes me believe this was done maliciously in retaliation for buying from another company. Full Spectrum Laser has ignored all attempts to get this corrected. They refuse to send a replacement. They won't take our calls. DO NOT BUY FROM THEM. Flat out crooks.

Tip for consumers:
Don’t use them. Don’t buy their products

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Thumbnail of user justinh1023
1 review
0 helpful votes
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February 21st, 2023

The Muse Fiber Galvo Laser Machines was very simple to assemble. Almost anyone should have not much of a problem. Will be buying another, or maybe two more, to double or triple my productivity.

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Thumbnail of user haroldt213
1 review
0 helpful votes
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March 29th, 2023

The Muse UV Galvo Laser Machine is a game-changer for my business. It has allowed me to create high-quality products quickly and efficiently. I am very satisfied with my purchase.

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Thumbnail of user kevina1706
1 review
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March 3rd, 2023

Needed a new software update after my Windows crashed and FSL still provided it to me despite the machine being 6 years old. Wish my car had the same service!

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Thumbnail of user bryanm870
1 review
0 helpful votes
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February 10th, 2023

Highly Recommended Fslaser. CO2 Laser Cutter and Engraver Machines is mostly easy to assemble and to set up the ofline controller is a nice feature due to your pc losing conection so i prefer to use the offline controller. Thanks again Fslaser.

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Thumbnail of user jamesr4298
1 review
0 helpful votes
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February 9th, 2023

I purchased P-Series High Volume Laser Cutting and Engraving Systems in 2022 and had been using it flawlessly for milling small plastic parts. I am glad I purchased this laser and engraving machine from Faslaser because when I needed support they were there for me quickly. Thank you Fslaser!

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Thumbnail of user ronp69
2 reviews
15 helpful votes
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March 31st, 2022

This is not a 3D laser as they claim. As a DIY'r i knew I would be on my own. As for support wasn't expecting much. But was disappointed in overall experience and value.

Thumbnail of user claudiak177
1 review
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January 27th, 2023

I purchased the Laser cutter and engraver. It was a lot cheaper than others. It works great. I would highly recommend to anyone who wants to get into beginner laser cutting and engraving.

Thumbnail of user davidr5757
1 review
0 helpful votes
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February 23rd, 2023

I received the Fslaser Muse Desktop CO2 Laser Cutter and Engraver Machines through Fslaser. It was easy to put together. It now works as advertised. Perfect!

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Thumbnail of user bryanc703
1 review
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January 25th, 2023

Bought a laser to engrave wine bottles at our small winery in CA. Was originally looking at one of the cheaper CO2 lasers but went with the FSL UV. Head over heels impressed on the quality!

Thumbnail of user ericj1201
1 review
0 helpful votes
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January 25th, 2023

Needed a machine for an upcoming tradeshow and only FSL had one in stock locally in Las Vegas. Went by their store and walked out with a laser. Great guys!

Thumbnail of user alfonsop62
1 review
0 helpful votes
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February 4th, 2023

I recently purchased the Muse Titan it's awesome. I have used it alot already and it's very easy to use. It is so much easier than I originally thought. Thanks for all the help.

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Thumbnail of user bennya32
1 review
0 helpful votes
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March 26th, 2023

I purchased ps36. It came in a HUGE crate! All the parts were easy to identify after I found the chiller inside the laser. Overall great experience Ashley is a great sales rep.

Thumbnail of user loug81
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

I purchased a Muse Titan last January. (Free shipping and no tax since I purchased from Ultimate 3D Printing Store instead of Full Spectrum directly, so I saved about a thousand dollars but still spent nearly $10k on this machine) On November 25th the machine stopped powering up. I tried calling tech support but sat on hold for about 30 minutes and then the call disconnected. I then opened a ticket explaining the issue. Three days later they responded to the ticket instructing me to take the machine side cover off and send them a video showing any lights coming on. I sent the video and... no response.

I then sent a ticket reply asking if it is normal for a reply to take so long.

Finally on December 14th they instructed me to remove the boards from the machine and mail them to FS Laser. Which I promptly did. By December 21st they shipped the repaired boards back to me.

When I installed the boards the machine powers up but will not autofocus and the laser fires intermittently if I try to send a job.

I updated the ticket explaining the issue and once again heard nothing for a week.

Finally I called and waited on hold and got to speak with a guy who told me the engineers would be reaching out that day January 4th. It's now January 14th and I still have not heard back from them.

Not sure what to do now. My warranty expires at the end of this month.

I wish I had purchased a generic laser from China since parts and service items are readily available, and I wouldn't be limited to one company that could help with problems.

Thumbnail of user angelicar311
1 review
0 helpful votes
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March 3rd, 2023

Our school built a fab lab and FSL was instrumental to the success. Sent Walker out to train the teachers for a day and everyone enjoyed the experience!

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Thumbnail of user jeremyh868
1 review
0 helpful votes
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April 15th, 2023

I am so impressed with the quality and accuracy of the Muse Desktop CO2 Laser Cutter and Engraver machine. It has exceeded my expectations and has become a valuable asset to my business.

Thumbnail of user michaelj3113
1 review
0 helpful votes
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April 1st, 2023

The Muse UV Galvo Laser Machine is a top-of-the-line machine that delivers excellent results. I am very happy with my purchase and would highly recommend it to anyone in Fslaser for a laser engraver.

Thumbnail of user gloriaj444
1 review
0 helpful votes
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March 30th, 2023

High-quality laser engraver and the Muse UV Galvo Laser Machine was the perfect fit. It has exceeded my expectations in terms of quality and performance.

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Thumbnail of user dawng701
1 review
0 helpful votes
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March 26th, 2023

The product Muse UV Galvo Laser Machine was packaged great, no issues with setup as the instruction manual is thorough. Their service quality is great.

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