I rarely write reviews or post anything online. It has to be something amazing or something absolutely terrible for me to post something on the internet.
So here we are. (Apologies in advance for the very long review)
I wrote a review about G-Plans on TrustPilot a few months ago. According to their website, "G-Plans is the first all-encompassing online nutrition program that creates customized meal plans based on a user's metabolic body type". Sounds great, right? I took the quiz, found out my metabolic body type and continued through their system to see what I could do to lose weight. It seemed convenient, legitimate and fairly simple. Then it all changed when we got to the purchase screen. Bright colors, videos and a stop watch glared at me in the face until I made a decision on which plan I wanted to sign up for: month by month or yearly. And wouldn't you know it, you can save SO much money if you subscribe to their year-long program. I thought, "well if I save all this money and stick to the yearly plan, maybe it will keep me on track to stay with the program and lose the weight!" As soon as the large sum of money left my account, I knew I made a mistake. So I went back to look at the cancellation policy. Wouldn't you know it, you're only allowed to cancel if you signed up for their month to month program. Awesome. So I gave it a fair shot, tried to use the app and take advantage of their meal plans, but none of the recipes or meal options really fit my lifestyle. I'm not one for a lot of vegetables, so I hoped they would be able to make me a specialized plan that avoided the ones I don't like. When I messaged customer service about the long list of vegetables and ingredients that I didn't have access to, they gave me some bullcrap response and moved along. WASTE of my time and money.
After I posted my review to TrustPilot, someone from G-Plans customer service emailed me within the month explaining why I was wrong. (Hi Steve from Gplans!) I have a hard time believing that my experience and opinion is incorrect, even if I did fall for their marketing tricks.
This morning, TrustPilot emailed me saying they were taking down my review because G-Plans flagged it for being "defamatory". (See image) DUH. My hope was to veer people away from them, so why wouldn't I share my experience and honest opinion? Isn't that what reviews are really for? Especially when I've read a SUBSTANTIAL amount of reviews since that seem to have the same storyline. Are they going to flag everyone's reviews until they "reestablish" a "good" reputation? In MY OPINION, it appears they didn't have a reputation to ruin in the first place. Which in hindsight, is my fault for not looking at reviews before I put my name in their system. So I guess I was wrong there.
When I clicked the link from TrustPilot to "fix my review" only a few hours after they had sent it, it had conveniently expired. In my original review, I wrote that G-Plans was a "JOKE and a SCAM". So let me explain: it's a JOKE because of how laughable and ridiculously SCAMMY the videos and marketing tricks are. Having a degree in marketing, you would have thought I would have known better. But like many others, I have struggled with weight for a long time and I am constantly looking for ways to shed the pounds. They take advantage and feed off of people who are desperately looking for a way to change their lives.
In my last review, I didn't have anything positive to say because I didn't have a positive experience. They use pressuring marketing tactics with time clocks and a "trusting Dr. CEO" who has weird cheesy videos for every option you may choose. Super "personalized". When I could finally "cancel", they gaslighted the crap out of me. First they give you options to click for why your cancelling, then the trusty "Dr. CEO" comes up again with another weird cheesy video giving you discount options to stay… Only after he sits there chuckling and saying something along the lines of, "Well of course it didn't work for you! You were doing it wrong!" LOL.
If you are reading this and truly want help losing weight, don't fall for their advertisements and marketing ploys that hide the fine print. Talk to a legitimate nutritionist who will actually help you find the right foods to eat for your body.
They can try to take down as many reviews as they'd like, but that doesn't change how they take advantage of people who are looking to become the best version of themselves. Steer clear of G-Plans. The only thing they have done for me is cost me money, time, and lots of headaches.