I have purchased a gas bike kit on line. Two weeks later no emails or phone calls or any notifications. Tried calling their number several times no answer. Finally after two weeks received a refund from PayPal with no explanation why I did not received my product. TOTAL BAD BUSINESS PRACTICE, RUDE AND UNACCEPTABLE. I will not recomend to anyone.
Didn't ship 1 item in order. It took me 4 emails and 2 phone calls to find out that it was backordered. Didn't even give me a refund until last phone call. Buy from someone else that actually cares.
I ordered a 3hourse power trike engine kit 9 25 2023 today is 9 29 have not got it called custservice sad no evidence of order guy said call back in 5 never did keept trying to call no answer.
I purchased the monster 90 4 stroke bike engine kit from gas bike and it has been nothing but problems for me. First off I wasn't getting a spark so I replaced the ignition coil and sparks just fine now. Next I found out that they never sent me a centrifugal clutch with my kit so I called gasbike and talked to steve and he tried making it sound like I have no idea what I'm talking about, but I've been building bikes for over 10 years. He told me I placed my order over 30 days ago so the warranty is up. I didnt know there was a warranty on parts that I never received with the kit. I ended up buying a new clutch for 30$. Now I got the bike completely assembled and found out that the screw on the carburetor to govern the fuel looks like it was cut off and someone filled the hole with some kind of glue so now the engine runs rich and floods the cylinder so I ordered a new carburetor for 20$. All together I spent around 70$ on missing and defective parts that came with the kit. It's kinda hard not to think someone purposely sabotaged this engine kit and this was my first and definitely last time doing business with gasbikes.net
They sell junk. Don't even bother about warranty. They need to be out of business. Scammers and robbers.
I have ordered from this site twice. The first time went well. However the second time i am encountering problems... i ordered an expensive bike part and payed extra to have it shipped 1 day fed ex ground. They sent me a confirmation, i waited all day for fed ex guy who never showed... it said it was supposed to arrive yesterday "by end of day" so i wasted a whole day waiting for the fed ex truck that never showed up. And here it is the next day and i looked up the tracking number and it says "shipping label created" but fed ex doesnt have my package yet, and to contact the shipper... so i called the number pervided for the site, and it is right in the middle of business hours too. And the first 2 times i called i got put on hold and then hung up on... im on hold again as i type this, i was on hold 5 minutes then someone picked up the line but didnt say anything but i could hear people talking, i said ": hello" and boom, gotr put back on hold... i have now been on hold for 25 minutes and counting...
I paid for 3 day shipping and it been about a week now. Well write a review when I get the motor come!
No customer service, bike is cheep Chinese junk. I had to replace clutch had to buy new one. They sent me a cheep used one!? Don't buy thiS BIKE
Killer bikes i own two of them i called gasbike.net they get back to me fast give me alot of input about the bikes very smart the prices was right
Great parts and great service you guys rock thanks for your great support and communication you guys made my project easier this company rocks
Gasbike.net has a rating of 1.3 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gasbike.net most frequently mention and customer service. Gasbike.net ranks 39th among Scooters sites.