GDSAR was a pleasure to work with -- the person who worked on our garage even caught and corrected an error he'd made during the bid process, reducing the total cost. Very honest. New garage door looks great.
When you have to make a serious investment in your home from both a personal appeal as well the investment value of the property you want it done right Hank, the tech who installed my door and opener was not only on time, but also came across as an old friend I hadn't met yet Very sharp on all the "little things" you don't think about when it comes to the workings of such an item. Made sure the door was protected from any possible damage during instalment I am very much pleased with both the product and the people who install it. Would I use their services if I needed to? Yes I would
I had a bottom panel that was damaged by our HOA's snowblower unit. Nick was very pleasant and went about his work professionally. Cleaned up his area and did a great job! Would call this company next time I need service on my garage door.
Cable was broken and I was quoted 250 to fix. When repairman went to fix he found plates with bearings that were bad. He quoted me 20 dollars each plus labor so I told him to go ahead. Repair took less than an hour and I ws charged 418 dollars which I thought was unreasonably high. The repairman was prompt and professional.
We had some minor damage on bottom panel of door and it was coming off track. Tech showed up and told us we needed a whole new door($1700). We opted for repair. Then was told bottom panel had to be replaced, we opted for repair, then said they needed to replace bottom seal, old one could not be put back on door. My wife and I put old seal back on ourselves. Had them back to fix door again a few weeks later. Very rude tech showed up did repair again and then charged us $160! Never explained the problem, did not tell us we were being charged before he did work. I was shocked. Good luck and be wary of their suggested work.
Was pleased to receive call that service provider would be later than orig sceduled.
Door is still a bit loud but much improved w new rollers & lubrication. Just surprised that lube job (took maybe 10 mins?) cost $150
Price substantially High not sure if I was getting contractor pricing or not. Would have preferred doing business with your company because it's closer
Looked at my garage door, said he would be done in less than an hour and a half, finished in 5 minutes and charged $175. Will no longer use this company.
Hello Phil,
I was not able to find any record of us repairing your garage door and our service work fee is not $175.00. I don't think you have the right company.
Called on Friday, tech came out on Monday, examined door and opener, found no problem, treated mechanism, reasonable cost (our so, n had fixed our concern meanwhile).
The repair person was 1.5 hours late. Obviously you don't value my time. He called at 2:00, when he was suppose to be there to say he was going to be there are 3:00 but didn't show up until 4:00.
Overview
Garage Door Service & Repair,Inc. has a rating of 4.9 stars from 189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garage Door Service & Repair,Inc. most frequently mention garage door, next day and reasonable price. Garage Door Service & Repair,Inc. ranks 3rd among Garage Door sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hello Mark S.
I was not able to find any record of us repairing your garage door. I don't think you have the right company.