Genuine Replacement Parts

They are absolutely amazing! They went out of their way to help me with my issue and was very polite, my issue was handled in a very professional and respectful manner! I want to personally thank them for the help that I got and recommend them to anyone that needs genuine parts for their tv! 100% satisfaction guaranteed!

I needed to return an item that I had ordered in error. Customer service was very helpful and didn't make me feel like a dunce for my mistake. The return process was clearly explained and my refund was promptly processed. I was kept informed throughout. I only wish there was no re-stocking fee but I understand the business reason for it, and it was explained in advance.

I've never dealt with an online retailer that has been so responsive, helpful, professional, and on their game. Genuine replacement parts was an absolute pleasure to work with. They very quickly responded to any inquiries and tried to find me the correct part for an item that had broken.

I ordered a stove overly and it arrive in a timely manner. I had thought it was scratched and started an RMA to return it. I received an email asking for more info from me. They asked if I had removed the protective film from it but I didn't realized it had it. Once I removed the film the overlay was perfect! Funny thing is that I replaced the overlay before and didn't know of the protective film. Bottom line is the customer service at GRP is the best with knowledge and patience. Thank you GRP.

I ordered the wrong glass plate for micro wave. I emailed and the solution was fast and painless. Correct plate on its way quickly. Both Janice and Brian were great. Thank you Bruce and Deborah

When I tried to install the seal the top corner holes did not line up. So I had to stretch it a bit get them to fit. The first time we used the oven the seal split on the left corner. This is the 3 rd seal that that happened to.

Needed bake element for frigidiare oven. Easy site to navigagte, find my part, pay securly and shipping was reasonable cost. Delivered on time, as expected. WILL ABSOLUTELY shop here again for appliance parts.

Perfect match, clips and attachment points were as needed. 5 min job, any DIY can handle this. Be sure to turn off breaker as added measure of security.

Genuine Parts fit my Samsung fridge perfectly, and it was very easy to find and order products, I got my part in a reasonable time. I highly recommend them

Part was exactly what I needed and is performing as it should. The installation was reasonable with minimal tools required.

I had an issue with my order and the problem was quickly rectified. Great customer service! Would recommend them for all appliance parts.

Never buy anything from this people, worst ever, bad service, they don't know what they doing, no worst, and incompetent.

The site was easy for me to use. I identified the correct parts, ordered and shipped. I got the right parts on time at the right time. I'll certainly use these folks in the future.

The site really makes it easy to find the part you need to fix your appliances, My husband switched out o burner element om out ceramic topped stove, between genuine replacement parts and you tube you can save yourself a lot of money, plus the satisfaction of fixing it yourself

The package I received from GRP had 2 bags, 1 for the Strike and 1 for the catch, the strike bag was open and empty! I need to have the strike resent to me so I can fix my Maytag dryer.

Needed a gallon door shelf for refrigerator, had what we needed had it in about 3 to 4 days. Very Happy.

I ordered a vent grilled 4 times mentioned to the lady on the phone I need a white cover, not sure why I received a black cover. Tired of dealing with incompetent people that are not in the USA.

The part arrived broken and GRP replaced immediately. Very friendly and easy to deal with. I am very pleased with the company representatives and the new part works perfectly