Very, Very, carefully selected only 1 Huusk Knife... ONLY 1.
After submitting my details and credit card info pressed the YES SEND ME MY KNIFE NOW button and up pops a new window saying WAIT! Order up to 4 knives for $$$ with a big PLACE ORDER button.
Had to look hard to find ultra small black text link to opt out.
Then up pops another window saying WAIT, order knife sheaths for $$$.
And a big PLACE ORDER button. Found ultra small black text link to opt out.
Then new window saying WAIT, order sharpening stone for $$$.
Big PLACE ORDER button again with ultra small link to opt out.
Finally, up comes a page a with big PLACE ORDER button... for 4 knives!
No way to opt out offered and I did not want 4 knives, so I just closed the site without placing any order at all.
Irregardless, they immediately charged my Mastercard for 4 knives ($111.00).
I call that credit card fraud.
And they do not respond to several requests to cancel the order and refund my credit card.
By the way, the Order Summary emailed to me for the 4 "hand crafted Japanese knives" had an address in Lithuania.
Price and quality wise, it definitely worth it! I have it for couple months now and we use it almost every day, it's still sharp and beautiful.
Hi Alisah,
Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite!
Have a great day!
Good quality and nice product. Valuable purchase. Very happy for purchasing this. Thank you for your product.
Hi Dipsikha,
Reviews, like yours, are major building blocks for our business, and we’d like to say thank you.
Have a great day!
I am very satisfied with the product. Very nice. Everyone must be join with this this. My friends and family members also interested with this.
Hi Tubu,
Thank you for your review. We are so glad you had a great experience with us. We hope to see you again soon.
Have a nice day!
SINCE 30 de set. De 2021 08:24 WAITING FOR ORDER CONSISTING OF TWO BLADE KNIFES. AT THIS DATE, THEY EMAILED: Your order #06mm26 is on its way
THEY ARE VERY VERY VERY DISHONEST.
Hello Jonia,
Thank you for reaching out to us.
We have reviewed your query regarding your order. Upon checking, it seems that your package has been stuck in local post.
You can track your order via the following link: https://parcelsapp.com/en/tracking/RU907226309NL
We highly suggest contacting the local post office regarding your package, local phone is 0800 725 7282 or 0800 725 0100.
Again, apologies for the inconvenience caused you. If you have any questions or concerns, please do not hesitate to let us know.
Have a nice day!
Impressive at how well made it is and how easy it was to cut. This is by far the best boning knife I've ever bought.
Thanks for the awesome review, Clark! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Huusk is a great buy! It has a nice, non-slip handle that cuts nice and smooth. Excellent quality for the price. Sharp and sleek.
Huusk is a great buy! My hubby loved the knife. The look and grip were great. He really liked the case too. Thanks!
Hello Adrian,
We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you.
If you want to know more about our amazing deals for this month, please check them out here:
https://get-huusk.com/?vndr=reputation
Have a wonderful day!
This huusk is a beautiful knife and it arrived in perfect condition. Super sharp! I'm satisfied with my purchase.
Hello Joshua,
We were blown away by your positive words. We really appreciate the time you took to let us know. Thank you so much for the details! We hope to work with you again soon. Thank you for your business!
Satisfied with this super great product, very fast delivery, simply put, perfect. Thank you Huusk knife.
Hello, Gray!
Thanks so much for the awesome review!
We work hard to meet expectations like yours and we are happy to hear we did that for you.
Please don't hesitate to tell others or shop with us again!
Take care and have a wonderful day!
Answer: Greetings George, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and https://get-huusk.com/contact with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us. We hope to see you again soon, and again, thank you for your interest. All the best, Huusk Support Team
Answer: Hello, Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens. We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us. Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you. Support channels: support@get-huusk.com https://get-huusk.com/contact Tel:+496994323601 Tel:+441344951332 Tel:+496994323601 Kind regards Huusk Support Team
Huusk has a rating of 3.8 stars from 238 reviews, indicating that most customers are generally satisfied with their purchases. Huusk ranks 6th among Kitchen sites.
Hi Peter, we thank you for letting us know about this issue. We also like to apologize for the delayed response. We'd like to resolve this concern as much as you do. If in any case this hasn't been resolved yet, please provide us with your order number and/or email address. We'll wait for your response and assist you from there. You can also email us directly at reputation@huusk.com. Have a great day!