Getmovers

Thank you very much for your great service during my move to a new place in Waterloo, Ontario. Your team was very nice and welcoming throughout the process. They showed up on time, loaded my stuff quickly, and unloaded even quicker :) Thanks folks!

Moved my mother from one apartment to another in Downtown Toronto. Right on time. Work really hard. They got everything done in three hours. I will tell my friend to definitely use your services. Give them a call for all your moving needs.

We have used them 3 different times this year. Each time they did an outstanding job. They are fast, careful, and work really hard. Pianos - no problem, heavy equipment - no problems. I highly recommend them!

***WARNING***. Please be warned about Get Movers. I had a move recently and the team did a fine job, but after I paid and tipped them, they smashed my car when leaving and failed to remain at the scene. Even after filing a police report they refused to take responsibility and have told me that they subcontracted the truck and it's not their problem. They won't even give me the plate number of the truck for my police report. PLEASE READ THE CBC STORY ABOUT THIS! I have the whole incident on video and still they don't act. My car is now in the shop with a lot of damage and they act like it's not a big deal. Save yourself the headache and use a different company!
https://www.cbc.ca/news/canada/toronto/moving-truck-slams-car-damage-etobicoke-1.*******

I don't usually write a bad review for a company but hiring Get Movers was a terrible experience for us and I feel the need to warn others. When the moving truck arrived with a name on it that we didn't recognize, it became clear that they subcontract - so there is unpredictability there and you don't know the quality of the movers you're going to get.

The movers took items to our storage area off site and at that site they pressured us into paying before they finished the job. When we got home from the storage unit we found gouges in our wall, scratches all over our basement floor and extensive damage to our basement door and trim around it.

On the same day, we sent an email with photos of the damage, which they completely ignored. After numerous attempts at getting through to them they sent us a claim form which we filled out, and after two weeks they still didn't get back to us to resolve the issue. So again we had to contact them and when they finally responded they said they rejected our claim because we already paid them. They made us pay them when we were off site and couldn't check to see if there was damage at the house. When we told them that, they again ignored us and haven't bothered to reply.

It's incredibly frustrating to deal with a company that claims to have great customer service and exceptionally professional staff when in reality they have given us horrible service and damaged our home. The person at Get Movers who we dealt with is Victor Kerr, who didn't care at all about us and treated us with contempt.

They are very pushy to pay a deposit. They promise everything but don't provide the service! They don't even have trucks, subcontracted my move to and other company who shewed up at 11:30 am on moving day with a small truck for a long distance move. They forced me to cancel the move as I wasn't willing to pay 6 hours of driving time for 2 loads but they don't pay my deposit back. They even want more money. They don't reply for phone calls instead they send a text 6 hours later. Customer service is useless, had to wait for they reply for 1 hour on the moving day with the movers. It's a rip off company. DO NOT MOVE WOTH THEM!

Horrible unprofessional sloppy workers. So disappointed holding items hostage. Forcing to sign a contract they damage property. Unprofessional behavior!

I was super impressed by the level of communication -- going through my inventory list my customer service rep was engaging and empathetic. The movers were courteous, professional team that went above and beyond. They kept in touch leading up to moving day and answered all our questions throughout the process. They were very careful and kind the whole time. I really enjoyed how easy and straight forward they were! No hidden fees or hassles with payment. I am so thankful that they helped me move because they were the best. I would highly recommend them!

Moved into my first home today, it was also the first winter storm of the season. But the moving team didn't miss a beat. On time, patient, personable and hard working. I would recommend this company without a doubt. Thank you for a job well done.

Last week I had the pleasure of having Zack, Kevin and Matt help me move from Edmonton AB to Vancouver BC. They came prepared! They made a very difficult task a pleasant one. I was very impressed with their professionalism. They were incredibly efficient, and all of my stuff was packed with so much care. Pricing was fair and communication and promptness were appreciated. We don't plan on moving again but if we do... we know who to call. Thanks fellas!