Ordered the Lip Plumper only from www.girlznight.uk. I got the product within 2 days, delivered at my doorstep. But to my suprise, I found a lipstick along with the Lip Plumper which I never ordered. I called the customer service and they said it was a mistake, but asked me to go ahead and keep it. I was very uncomfortable with doing that, but they said it's okay and I ended up doing so. Am very satisfied with the product I bought and the one that I didn't too. I will be buying more of the two again now. Great customer service and good selling ethics.
I did not recieve confirmation of my order, the £5 for the product was never debited from my account and my order never arrived.
HOWEVER my debit card was declined when I went to the supermarket because my bank froze my account. They froze it because someone had attempted to buy something in America, and they had also used the account to pay several 02 phone bills.
This is the only website I have given my card details to this month.
Website needs closing down and the people behind it need investigating.
All the positive reviews on here are made up bull$#*! by the fraudgalent bastards running it.
Just like many other people i purcahes an order for some cloud nine hair straighteners i have waited 2 weeks now and still no product. I have rang and emailed them countless times but am just wasting time they are fraudsters and stealing mechants. How would they like being ripped off!
I was told they have been dispatched how very likely! NOT
What an absolutely disgraceful company! I placed an order for GHD straighteners on 8th June 2010. After countless phone calls and emails, I still had not received these by July 1st and was going on holiday so desperately wanted to cancel the order. On arriving home from holiday 4 weeks later, there was a message that this order had not been cancelled and could I contact the office. I contacted the office on 30th July 2010 and demanded an immediate refund. It is now nearly 3 weeks later and after having some family problems I have realised that they have not refunded the product. I have had to take the issue to my card provider as I am now not prepared to deal with cowboy companies like this one.
GIRLZNIGHT HAVE ROBBED ME! I bought a product of girlznight for 15£, but they have drawn 1500£ from my account. I've contacted them countless of times. I'm afraid i'll never see my money again. Don't even know how it can happen, the only transaction i have aproved was for 15£ not 1500£. Does anyone have an idea of what i can do. I'm from skandinavia, so i don't quite know who to contact in Glasgow about this sort of matter.
Terrible, order took 2 weeks to be delivered, arrived damaged then took nearly a month to get a refund and only then because they were threatened with legal action. DO NOT USE!
Placed my order for some ghd's on 8th of april, they took money on the 9th and im still waiting for my order to arrive 3 wks later! Ive rung and emailed countless times. They tell you they have been despatched when they clearly have not. DO NOT ORDER FROM GIRLZNIGHT! I will never use them again.
DONT EVERRR PURCHASE ANYTHING FROM THIS WEBSITE... YOU HAVE TO CHASE THEM UP A LOT... AND HALF OF THEIRE PRODUCTS NEVERR ARRIVE... ONLY AFTER PESTERING THEM SOO MANY TIMES DO YOU ACTUALLY RECIEVE YOUR ORDER... STAY AWAY FROM THIS WEBSITE...
Never have I ever had such a bad experience when shopping online. Not only do 'Gerry' and 'David' who maintain their online website refuse to answer the phone - they tell lies.
Girlznight.co.uk used the severe weather conditions as an excuse for their incompetence. Having paid for recorded delivery that is what I and certainty trading standards expect from any company, however 2 weeks later when the item I had ordered (and paid for) had not arrived, when asking for the tracking number I was informed by 'Gerry' that the item had not been sent by this method. Which was of course A LIE because the item had not been sent AT ALL.
With no other option but to demand a refund I was assured this had been put through and that I would be receiving my money back, here I am now still item-less and penniless.
I have wasted weeks of my time trying to chase up these bunch of con artists, so much so that they no longer answer my calls.
I warn anybody who is drawn in by their attractive prices NOT TO PURCHASE ANYTHING FROM THIS SITE.
I WANT TO SEE THIS SITE SHUT DOWN.
Answer: Thanks. Firstly I'd note that my comment above was accurate, and no more than cautionary. In my experience here and elsewhere a sudden flurry of positive postings means someone is trying to interfere with the normal flow of events. Soliciting reviews from customers who otherwise would not have provided them, is one such way to destabilize a site's value to its members. The purpose of this site is to offer as reliable a balance of opinion as possible. An unusual degree of reliability would be the ideal goal, in fact, whether that's achievable or not. Deliberately subverting the purpose of the site by soliciting a large number of reviews is also damaging the reliability of every single other review here. If you can't trust one, which can you trust? A reasonable compromise between what's desirable and what's achievable, would be for an honest business owner to solicit at best no more than one positive review from a genuinely positive customer, to balance an existing negative one. To solicit two, is deliberately devaluing all. To solicit a dozen, is ruining the reliability of all. To solicit 30? That's a scam. And it's unnecessary, and the business may well find that the overall balance of opinion becomes so distorted that it's shot itself in the foot, because nobody believes anything positive about it any more. I fully understand the worry of a business owner, seeing that the only review about his business is a negative and unfair one. I understand the desire to balance that, with a positive review, and then let readers decide. I can't support anyone who won't leave it at that, but decides to deliberately outnumber the negative reviews by swamping the column out with solicitations. That negative review may be true. In which case, justice is not being served by trying to marginalize it. You are making the assumption that the person asking for your solicitation does not deserve a bad review - in other words, the other reviewer is lying. Can you be so sure? Why don't they deserve the same degree of exposure as anyone else? We're not stupid, I hope, we're customers ourselves, and we won't be surprised if there are a few bad and a few good reviews for the same business, and we're not obliged to believe any of them, anyway. Let us make our own minds up, please. And I'd say to a business owner, by all means if you're honest and certain that your business is being unfairly represented, come and say so. Unlike some other sites, there is a place here for you to pitch in. Nobody wants self-promotion, as such, but if you're genuinely being misrepresented, nobody here is going stop you from saying so. Several business owners have commented on reviews already, they've not been chucked out because they own the business and don't have a right of reply. Lastly I'd like to add that this is not a "complaints site" as you'll know if you've looked at reviews in any depth. A high proportion are positive reviews and speaking for myself, that's how I like it. You are very welcome, as is anyone, to come and write about sites that have given you good experiences and which you'd like to recommend to others. But without external solicitation. In fact I'd positively encourage it, because if enough people do eventually contribute on both their honest likes and dislikes, one day there might be no temptation to pass off solicited reviews at all. I think to be frank, it's sad that it doesn't occur to people to write good reviews but only to complain. Maybe we can change that? Incidentally I am not an employee or manager of the site and have no connection with it other than as a voluntary reviewer. I have not been solicited to defend the site, it's a project I believe in.