Santa Service is smooth when your agent knows what their doing. The best part is payday, Clients pay Gig Salad, Gig Salad pays bank & I get the money. (no hassle what-so-ever)
Amazing website for discovering Musicians for your event. As an independent musician I have used Gig Salad for years. If you're a musician or someone looking for music this is the place!
Hired a musician
Musician did not come prepared
Worked half the hours we paid for
We wrote a review on gig salad bag they removed it
There clearly bias and protecting there musicians by removing bad reviews
Not a transparent way to do business
Your site is user friendly, works great on phone and laptop and I love all the various options you've added for both clients and performers.
Circus Joy!
Stiltwalkers and statues
Hi Circus Joy, thank you for the kind words! We're constantly trying to improve and glad to hear you're liking the changes.
At least half my bookings come thru GigSalad! Not every lead is a good fit but I can actively pursue the jobs where I'm sure my act will be perfect for the event. Thanks again for my bookings!
That's awesome, Beverly! Thank you for being a member with us!
I somehow stumbled across this platform. I'm a freelance entertainer and I've been trying different platforms to book local gigs. This website is awesome! It's really easy to use and gets a lot of traffic. I started off with the free site and got lots of hits and bookings. The beauty of it is they work with you to make sure you know when you have a lead And they even help you through the process of booking and closing out a gig. One of the great things I love about it as well is they ask your clients for reviews so you don't have to. The customer service is excellent as well. When I booked my first gig there was an issue with the payment getting processed to my bank account. They contacted me and worked with me to resolve the issue. I also like that they don't charge you for your leads but you pay after you get the booking. They take a cut of your booking which is fine with me. I would highly recommend this side to any performers out there seeking to book local gigs. It was a game changer for me. Very glad I found the site and can't wait to continue using it in the future.
Thank you for all the kind words, Kelly! We love being a great resource for freelancers like you.
I had a vendor from their site Google my name, find out I owned a business and start harassing my employees all because I didnt respond to his bid on the site. Keep in mind there are no phone numbers on my profile and the event is unrelated to my business. STAY AWAY! I called customer care and they DO NOT CARE. I calmly explained the situation to the man I spoke with and he literally could not have cared any less. ZERO STARS.
Hi Angela, I'm truly sorry for this experience. Our Customer Happiness Team is absolutely concerned with this type of behavior from our vendors and we'd like a chance to remedy the situation. The response from the team member who said he didn't care is unacceptable. Please email us at help@gigsalad.com or call us at 866-788-GIGS so we can discuss this further.
I am happy that I found GigSalad for advertising of my business and getting leads! It is easy to navigate and has helped me earn extra money and build clientele. Thank you GigSalad!
We love hearing this, Vena! Thank you for taking the time to review our service!
Been using for 10 years+ as a musician, Its a platform that works, they have been continuously improving, the more you put into it the more you'll get out of it.
Hi Raul, we couldn't agree more! We're so glad it's working for you.
Gigsalad is a great way of doing business they have all the issues covered. All this for one dollar a day.
It is worth it. I look forward to more Gigs thru them. Thank you Gigsalad.
For me, the best feature of GigSalad is the security and trust that Gigsalad provides for it's performers.
As a working musician, I have been stiffed on more gigs than I would care to admit. Using GigSalad to book performances has been a revelation - the peace of mind I get from the security of booking gigs on Gigsalad is worth more than I pay for the service fees.
My first gig booked through GigSalad has more than paid for the first 3 months of the 'Featured Performer' membership that I have paid for!
Hi Jeffry, thank you for the feedback! We agree - the security of payments makes it much easier for musicians to focus on their craft and not the money. We're so glad it's working for you!
I'm a videographer and GigSalad has been helpful in finding jobs. They provided me with good leads and I'm thankful to their customer service team for assisting me with my small business!
Hi Harry, that's great to hear! We're so happy we can help you make a living doing what you love.
Gig Salad Has been a Great Place where Ive generated My leads and displayed my Talent. Easy to access, fast response when I needed support from a live person. I would recommend it Gig Salad to Everyone who Has a Growing Gig, Or Wanting to Get Started Promoting one. This is A Good place to Start
Hi Kimberly, thank you for the kind words! We're so glad to hear that the platform is working well for you.
Love the professional look and ease of use of the website and I love the wonderful clients it sends me. They are all such nice people and really appreciate me. I am so glad I decided to try gigsalad.
Gig Salad has the exposure and clientele to offer up many categories of entertainment gigs to keep the talent busy! Great service following up, thank you!
We love keeping you busy, Jimmy! Thank you for your kind words.
I have been using GigSalad to book me for my caricature balloon twisting and face painting gigs for several years now, and have had great success. I highly recommend them!
Thank you, Mike! We're so happy to hear that we're helping you make a living doing what you love.
Gig Salad is a platform that cares about us artists. Thank you for your valuable help in promoting and respecting our profession.
My big beef with Gig Salad is they charge either a commission per gig or a yearly advertising fee, but then they publish reviews, at times erroneous bad reviews, and leave them up there even when you have evidence that the customer is gaming their system to get a refund or discount. So you pay to be "promoted" and then have to tolerate being bad mouthed from scammy customers who damage your reputation and you have no recourse. Second beef is they pit vendors against each other for bids. This practice attracts a lot of cheapskates, time wasters and looky-loos, only looking for a cheap price. "Leads" but very poor quality leads. Gig Salad condemns itself with its own stats - on my profile, since 2011, it says I have had over 5600 profile views and over 2000 inquiries but only 15 bookings. This company seems to be comprised of techies that are good at Google algorithms so their site ranks high in the search results. For that reason I leave my free profile up and pay the commission on the infrequent gig I do get from them. But their policies are NOT vendor friendly... you waste a lot of time with inquiries looking to spend amateur money on professional services. The irony is, when you have a problem, the 'help' screen says to write to a member of their 'customer happiness team.' Customer happiness my rear end. The help desk responses are patronizing and do not address the issue you ask about. I have gone back and forth with a 'customer happiness' team-let that just repeatedly sends canned responses but does not answer my question.
Hi Jill, we're sorry that you're dissatisfied with the platform and how it works. It seems that even though you've disliked our platform for years, you've found success using our Free membership and we're happy to see that you've landed some gigs with us at no cost to you (aside from the 5% booking fee). We strive to provide a great resource for performers to make a living doing what they love and do not actively pit vendors against each other. Having competitors is a part of doing business, whether GigSalad existed or not. We don't disclose other vendors' bids or any details about the booking in order to let each vendor manage their own quotes in the way they see fit. Each vendor has the same opportunity as the next to share their media, communicate with clients, and send free quotes to potential clients with no involvement from GigSalad. Regarding the negative review, we certainly understand how frustrating poor reviews can be. And as we explained, we cannot remove a review simply because a vendor doesn't agree with it. The best defense to a poor review is a professional and polite reply sharing your side of the story. We wish you all the best, Jill.
God bless GigSalad. It's a miracle of the times we live in to have them in our corner. I will work with them through thick and thin and hope the best for them and their staff.
Thank you, Jim. We so appreciate you being a member on our site!
Its a great site to find gigs. You only pay if the client accepts your quote.
It's user friendly and the customer service is great
Answer: Hi Mark, We have only been reviewed a few times on this site, and most seem to be by disgruntled users. Those 20 reviews are no way the reflective voice of our over 2 million users. You can see a much more well-rounded view of our company by visiting Trustpilot.com. We'd encourage you to read our responses to the low reviews, too, so that you get the whole story. To answer your question about fees, we take 2.5% from bookings for our paid members, and 5% from bookings for our free members. If you have any further questions, feel free to email us at help@gigsalad.com or call 417-889-9909. Thank you!
Answer: Hi Christine, our Customer Happiness Team can be reached Monday-Friday, 8a-5p CST by phone at 417-889-9909 or email at help@gigsalad.com. We'd be happy to answer any questions for you. Thank you!
Answer: Hi Adam, Thanks for your question! We have thousands of performers who make a living using GigSalad every day. We have also helped over 1.5 million+ clients find amazing event services and entertainment for their events since 2007. It may be difficult to post those stories on this site, but you can check out https://www.trustpilot.com/review/www.gigsalad.com to peruse the multitude of happy users. We'd be happy to walk you through the process of how GigSalad works and tips to make your profile more optimized for more leads and bookings. Please feel free to email us at help@gigsalad.com or call us at 417-889-9909. Thank you!
Answer: Hi Hidetoshi, thank you for the question! Unfortunately, you cannot transfer reviews from other platforms. However, you can request reviews from past clients - even those who didn't book you on GigSalad. Just click on the Reviews tab in your Dashboard, then Request Reviews. They won't be verified, but it's a good start for your profile until you get some bookings. Please reach out to help@gigsalad.com with any other questions in the future.
Answer: Hi Stacey, I'm sorry that this site (and your question) wasn't on our radar until now, but if you're planning anything this year, we'd love to help. Please call us at 417-889-9909 or email us at help@gigsalad.com. Thank you!
GigSalad has a rating of 3.7 stars from 250 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigSalad most frequently mention customer service, several years and potential clients. GigSalad ranks 2nd among Event Planning sites.
Love hearing from happy Santas! Thank you!