business logo of GlobalRose

GlobalRose

Overview

GlobalRose has a rating of 4.4 stars from 2,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.

service
55
value
59
shipping
59
returns
19
quality
57
This company responds to reviews on average within 1 day

Instant Feedback

4,931 reviews
How would you rate GlobalRose?
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DO
1 review
0 helpful votes
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Quick Customer Service
April 10, 2025

Flowers were not delivered to correct address. It was FedEx problem. Delayed one day, so the flowers were not as fresh as hoped. However, customer service via email was pretty prompt and helpful. Let's hope the yellow roses open nicely and last a few days.

Date of experience: April 10, 2025
Lina P. GlobalRose Rep
1 week ago

Dear Gregory, we're sorry the FedEx delay affected your roses' freshness. We're glad they arrived under our commitment time frame and with proper care and hydration the roses will perk up beautifully.

We are always happy to help and hope the flowers still bring beauty to your space!

New York
1 review
0 helpful votes
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Overall Great Experience
March 7, 2025

My only feedback is I don't like seeing items on the homepage that are out of stock, it makes it confusing.
However, roses came in great condition and bloomed beautifully. Ordered on Thursday and they looked amazing on Saturday/Sunday for our event.

Date of experience: March 17, 2025
Lina P. GlobalRose Rep
1 month ago

Thank you for your feedback and sorry if it was confusing. If you ever need assistance regarding this or have any questions, please don't hesitate to reach out, our team is at your service!

North Carolina
1 review
0 helpful votes
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Great roses, came on time
February 24, 2025

The roses were absolutely beautiful and arrived right on time. They were fresh, vibrant, and exactly as described. The packaging was well done, ensuring they stayed in perfect condition during delivery. I was impressed with the quality and prompt service. Overall, a fantastic experience, and I would definitely order again!

Date of experience: February 24, 2025
Lina P. GlobalRose Rep
2 months ago

Thank you for sharing your experience! Your kind words brighten our day and we hope to provide you with great roses and service for a future occasion.

Oregon
1 review
0 helpful votes
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Great customer service, mediocre flowers.
February 17, 2025

I ordered 100 of the "super premium" stems for my wife for Valentine's Day. I had a question about my order immediately upon placing it, and received a prompt, informative, and courteous reply. I also appreciated the detailed shipping updates. In our opinion, the roses themselves were just OK. The blooms at the top of the box were pretty banged up, and the a number of the other rose blossoms were slightly bruised. The roses are a range of sizes. Some are small and not what I would call a "super premium rose". However, a majority were a decent size. Whether they qualify as "super premium", well I suppose that is all relative... Overall, I think they are decent for the price and the fact they were shipped from South America, but I feel slightly disappointed given the large number of glowing reviews.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Lina P. GlobalRose Rep
2 months ago

Dear Customer,

Thank you for sharing your feedback on your recent order. We're glad to hear you had a positive experience with our customer service and shipping updates.

However, we're sorry to hear the roses did not meet your expectations. To assist further, could you please send us pictures of the roses you received, especially the damaged blooms and any concerns you mentioned? This will help us investigate the issue and address it properly.

Please feel free to contact us directly at claims@globalrose.com, and we'll be happy to assist you further.

We appreciate your feedback and look forward to resolving this matter.

Best regards,

Claims department

California
1 review
0 helpful votes
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Surpassed expectations
April 7, 2025
Updated review

I panic ordered blue hydrangea, white spray roses, and eucalyptus 10 days before my daughter's wedding after my planned source fell through. Global rose was the In vendor I could find who could deliver the blue hydrangea on time. The flowers were shipped well before I expected which made me worry they wouldn't look fresh for the wedding - I was relieved that everything arrived in good condition and remained gorgeous throughout the wedding weekend. The product far exceeded my expectations and allowed me to produce professional looking arrangements and bouquets, using my limited skills.

Date of experience: April 7, 2025
Lina P. GlobalRose Rep
2 weeks ago

Thank you for your kind words! We love that our prompt service and quality products helped create stunning arrangements for your daughter's wedding. It's our pleasure to have exceeded your expectations and we hope to continue serving you.


Easy to use site, constant pop-ups annoying
March 26, 2025
Previous review

Easy to use site, constant pop-ups annoying.

Date of experience: March 26, 2025
Pennsylvania
1 review
0 helpful votes
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Fast, Fair, High Quality Flowers
March 31, 2025

I had to order flowers last minute for an event and found Global Rose online. Their pricing was fair and most importantly, the flowers could arrive on time (which they did).

The flowers I ordered were great quality, undamaged and just as pictured. I will definilty use them again for all my wholesale flower needs in the future.

Date of experience: March 31, 2025
Lina P. GlobalRose Rep
3 weeks ago

So glad we could help with your flower needs! It's great that everything was what you expected and we appreciate your support. Looking forward to being part of your future events!

Georgia
1 review
0 helpful votes
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Cutting it close
April 7, 2025

A little too close for comfort but with trust in the Lord... the order arrived after the office had closed but because I was waiting outside delivery was able to be completed. Thank you for your assistance.

Date of experience: April 4, 2025
Lina P. GlobalRose Rep
2 weeks ago

We're glad everything worked out and appreciate your patience. Thank you for your kind words, it was our pleasure to assist you!

New York
1 review
0 helpful votes
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Cala lillies
February 15, 2025

Very disappointing! Flowers were tiny,wilted and couldn't stand up in the vase. My husband has ordered flowers from you for years and these did not make the grade. It too 2 days in water for them to look like they were alive. We will have to rethink who our florist is going to be

Date of experience: February 15, 2025
Lina P. GlobalRose Rep
2 months ago

Sorry to hear that this order didn't meet your expectations. We truly appreciate your loyalty over the years and regret that this experience was disappointing. Please know that a refund has been processed for your order. If there's anything else we can assist with, feel free to reach out!

Louisiana
1 review
0 helpful votes
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White roses were buds, small in size
March 21, 2025

I ordered two dozen roses of which about six had been smashed against the corrugated packaging material, which turned those a bit brown. The roses were much smaller than I had thought in size, as they were more like buds. I was still able to use the rest of them and those were nice.

Date of experience: March 21, 2025
Lina P. GlobalRose Rep
4 weeks ago

Dear Robin,

Thank you for your feedback. We're sorry to hear that some of your roses were damaged during shipping. Flowers may arrive in bud form to ensure freshness and longevity, and they should open up beautifully with proper care.

If you have any concerns about the condition of the flowers, please feel free to reach out to us at claims@globalrose.com with pictures, and we'll be happy to assist. We appreciate your support and hope to serve you again in the future!

Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/

Texas
1 review
0 helpful votes
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Unsure if it was my error or theirs
April 6, 2025

Easy to use website! Great options and prices! My only qualm is I ordered flowers for my wedding. They needed to come in April 11 but came in April 4 instead. I contacted customer service and they responded quickly! But they said I put the incorrect date! I definitely could've made the mistake but I highly doubt I would forget my own wedding date and put an incorrect date. Anyway there was nothing they could do because it had already been shipped which is understandable. They sent good tips on how to try and preserve them. Just a sucky situation.

Date of experience: April 6, 2025
Lina P. GlobalRose Rep
2 weeks ago

Thank you for your feedback and for choosing us! We're sorry for the inconvenience. We see the flowers were shipped as expected and are glad our team could assist you. It's great to hear the wedding day was beautiful and know we're always at your service!