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Gmail

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Overview

Gmail has a rating of 3.6 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, good quality, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    85
  • Value
    79
  • Shipping
    57
  • Returns
    48
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
12
Neutral
0
Negative
6
View ratings trends
26
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Reviews (332)

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email service (22)
Thumbnail of user rajashreeb1
New York
3 reviews
3 helpful votes
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March 9th, 2020

I am a survivor of sexual assault. I had been making legal complaints and emailing a number of official authorities and legal attorneys. Gmail described this as spam and decided to block me out.

Date of experience: March 9, 2020

Thumbnail of user thomash484
Canada
1 review
2 helpful votes
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January 22nd, 2019

They extort money from the contestant, stealing money lying all the time breaking promises. The only way l can prove this is to show all the receipts I certify that l am telling the truth.

Tip for consumers:
For two years l have been sending money to brian Hay no he has lied and extorted money from telling me my prize money is ready to be sent just send 1500 $ l send the money he says the money was to late to get to the agent ,*******@gmail.com if you have the authority to arrest this evil person please don't hesitate .I have never been so loow in my life and was very very angry after all his lies .

Products used:
I never received my prize and he stole money for just over two years ,extortion

Service
Value
Shipping
Returns
Quality

Date of experience: January 22, 2019

Thumbnail of user michaelianalizon
Philippines
1 review
0 helpful votes
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May 8th, 2024

Congratulations Platimods for reaching 4 million users 🎉👏... Now im going to win this VIP giveaway...

Service
Value
Shipping
Returns
Quality

Date of experience: May 8, 2024

Thumbnail of user sandys118
Louisiana
1 review
0 helpful votes
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May 18th, 2017

I got my shirt and i love them i have order in another website cal customers. Mate. But the were not good at all. And to much money i waste. On them i was not happy at all.

Date of experience: May 18, 2017

Thumbnail of user lynl21
Ohio
1 review
0 helpful votes
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June 8th, 2017

I ordered a T-shirt about three months ago I finally received it it was the wrong T-shirt I called they said that they would have somebody call me about it and nobody has called or text me about the T-shirt so if someone can text me at appreciate it.

Date of experience: June 8, 2017

Thumbnail of user karend2546
South Carolina
1 review
0 helpful votes
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April 20th, 2023

It was very easy and it went very smoothly. I can't never get the PayPal to get to work for me. I gave the site my PayPal email and it doesn't work ever. So I chose Amazon this time.

Date of experience: April 19, 2023

Thumbnail of user jerryy152
Oregon
2 reviews
0 helpful votes
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January 1st, 2023

I saw the pictures, read the descriptions, and hoped I knew the sizes, most were spot on and when I received my first merchandise I learned! Educational

Tip for consumers:
Read the descriptions well

Products used:
T-shirts, blouses, coat

Service
Value
Shipping
Returns
Quality

Date of experience: December 30, 2022

Thumbnail of user mariem528
Louisiana
1 review
0 helpful votes
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September 10th, 2020

Never received the item, never received tracking info, never received proof of order after paypal took my money. Theres no number on their website and bogus website and instagram.

Date of experience: September 10, 2020

Thumbnail of user lukass51
Illinois
2 reviews
5 helpful votes
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April 2nd, 2021

Gmail is the best for online lerning because when you a student needs to ask you something and they are not in the classroom It is good for asking him or her qustens.

Service
Value
Quality

Date of experience: April 1, 2021

Thumbnail of user amyt300
GB
1 review
0 helpful votes
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September 29th, 2019

I bought a few things at roselinlin.com, but with each transaction I was very satisfied and the goods purchased was coming quickly enough. I recommend

Date of experience: September 27, 2019

Thumbnail of user marias2196
Canada
1 review
1 helpful vote
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December 28th, 2021

Gmail has the inability to change a telephone number in already existing email addrresses. When there is a 2 step verification to sign in it will only ONLY use the existing phone number with no chance to use the email address when I had chosen to get the 2 step verification and TRY ANOTHER WAY is just that there is not a chance to use another email address another number. For those who do not quite understand what I am saying: if i change my password for my email and chose to leave the 2 step verification (which is already chosen by google) YOU GET LOCKED OUT if you had changed your phone number prior to that - there is no way of getting google to acknowledge the new number for the old email address thus YOU GET LOCKED OUT

Date of experience: December 28, 2021

Thumbnail of user davidc470
Arizona
1 review
0 helpful votes
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January 24th, 2017

I met outdores lady, and don't want to use zoosk can you notify me buy email, that my money is refunded, don't want to be on zoosk till april. Thank you.

Date of experience: January 24, 2017

Thumbnail of user russellj132
Virginia
6 reviews
4 helpful votes
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November 19th, 2021

I ONLY use gmail due to not being able to find another kind that does not require a mobile phone & has free large storage (so far). I correspond with many government agencies. One of them is the US Dept of Defense. When I try to reply to one of their emails, Gmail refuses to let me reply. They have been reported to the DOD for that problem along with a screen shot.

I send large amounts of emails along the lines of tips/stories, problems & issues as well as networking types. I send these to the media, both locally & around the world, government leaders & politicians, including the President's Advisor, FEMA, FBI, DHS, OIG, USFA, etc. I have to put the standard disclaimer on every email: "Gmail is a dinosaur, forgive the unprofessional appearance!"

Forget about the so-called "draft" feature. It rarely works. I see that gmail unbelievably has a high rating on here. I can only imagine it is their own employees putting them up. When I'm composing & want to go back to a paragraph & edit something, I click where I want to go. It does NOT go, it skips all over the document. I type 140wpm & gmail is a total waste of time when I have to keep re-composing & constantly have to correct gmail's technical problems. If others are using gmail for resumes, etc., anything OTHER than actually emailing, maybe that's why they're "so happy with it". There are quite a few government agencies currently trying to make gmail work in Colorado, but that is about to change. They're griping as well & demanding a better email service. As for giving gmail a capital g, they don't deserve one.

Tip for consumers:
Use Gmail ONLY if you have NO other choice. It's a humongous waste of time for journalists, reporters & government workers.

Products used:
I'm on sitejabber TO find a good email service. Gmail needs to have REAL reviews on it, not those fake ones. The FTC has recently warned large companies like Amazon, Apple, Walmart, etc. for posting these fake reviews with the consequences of fines and/or jail time. Go get them, FTC! https://www.businessinsider.com/ftc-warns-amazon-walmart-hundreds-companies-fake-reviews-face-fines-2021-10

Date of experience: November 19, 2021

Thumbnail of user jenniferr429
Alabama
195 reviews
359 helpful votes
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October 26th, 2018

Gmail is so easy to use and have more programs included combined. Not only can I save files to my Gmail account, I can create files and other things. Awesomeness. Would definitely recommend.

Date of experience: October 24, 2018

Thumbnail of user janetc15
New York
106 reviews
431 helpful votes
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September 6th, 2016

Gmail is an excellent service. It's fast and has a great interface, however everything else is questionable to me.

1. It has a tendency to get spam at certain volumes in only certain amount of times. Often, they are fake Chinese companies trying to sell fake products. I only expected this from Yahoo, not Gmail.

2. The idea of having to have a Google Account just to use Gmail is irritating. It would've been nice if it was an option to merge all Google Services to one account, instead, they force users to create a full Google Account just to use Gmail.

3. Along with the Gmail account, you're also pushed to use Google's failed G+ connected to it. And deleting the G+ account still makes it complicated to change, remove or edit your "Gmail" avatar image. It was buried all the way in Picasa Web Albums (what the heck?)

4. Google Drive is necessary for files over 25MB which is convenient but come on, really? Users are forced a Google Drive account into their Gmail "Google Account" so you have to upload your files there. Plus, 25MB is such a small number when even one PDF can exceed that limit. They're purposely luring users to use the Drive feature.

Overall, if you just want a good email service and don't care about your privacy or the additional Google Account, this is for you. If you value your privacy and only want a good email service, look elsewhere, although there really aren't many options.

Date of experience: September 5, 2016

Thumbnail of user stephane5
Peru
11 reviews
22 helpful votes
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April 25th, 2012

A very good free mail service. I found only one down side and that it's a little slow on slow connections. POP and IMAP services work great though on slow connections.

Date of experience: April 25, 2012

Thumbnail of user sangdewamurka024
Indonesia
1 review
0 helpful votes
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May 8th, 2024

Hopefully I will be one of the 400 people who win XD, thank you for providing the best mods,Thank you to all admins

Date of experience: May 8, 2024

Thumbnail of user nuhan1
GB
2 reviews
0 helpful votes
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May 8th, 2024

I loved 😍 every things from chicwish...Good quality perfect clothes.I recommend 👌 it for every one.

Service
Value
Shipping
Returns
Quality

Date of experience: May 7, 2024

Thumbnail of user dionnew44
New York
1 review
0 helpful votes
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November 9th, 2022

This app really taught me a lot first time experience was interesting and would definitely one day if we don't work out we join.

Date of experience: November 9, 2022

Thumbnail of user michaelg139
Florida
11 reviews
45 helpful votes
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July 18th, 2015

Everything in one place, drive, Google+, email, phone, what more could you ask for?
I would never use another primary email website.

Date of experience: July 18, 2015

Thumbnail of user shelleyk9
Arizona
1 review
1 helpful vote
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April 29th, 2017

It disgusts me to see the programs about Ginormous foods when you say you are an advocare for no kid hungry!

Date of experience: April 29, 2017

Thumbnail of user baa14
Kuwait
2 reviews
1 helpful vote
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December 17th, 2016

Thank you so much for this purchase site we have provided many essential items and saved us time and effort.

Date of experience: December 17, 2016

Thumbnail of user coffents
Michigan
2 reviews
7 helpful votes
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July 19th, 2015

I recall that in the early days of Google, a staff member suggested as a corporate motto, "Don't be evil". With Gmail, I fear that reasonable motto has been forgotten.

A couple of months ago I set up a Gmail account and used it for a few days to communicate with acquaintances before leaving on a trip to Italy. While attempting to send an email home to my family I got a message from Google that they had detected "suspicious activity" on my account and I must respond to a message sent to my cell phone. I didn't have cell phone access in Italy so there was no way I could comply with their request. However it really didn't make any difference because a couple of minutes later Google shut down my service, claiming I had violated unspecified terms of service. (All I had done since opening the account was send and receive perhaps 20 personally-addressed emails.) They provided an email address to which I should write if I disagreed with what they did. I wrote - three times over a space of four days - but they never responded. I scrambled to set up an account with another email provider, but how many email messages I missed in the interim I'll never know.

When I got back home I wrote a (postal) letter to Google's corporate headquarters asking for an explanation. Their response? None.

My complaint with Google is not for mistakenly determining a "terms of service" violation - they need to guard against violations and we all make mistakes. But to lure people into accepting a service, then without warning shutting it off when they most need it, *and* refusing to even acknowledge their subsequent entreaties, let alone respond to them - THAT is evil!

Service

Date of experience: July 19, 2015

Thumbnail of user joshc58
Kansas
7 reviews
32 helpful votes
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April 10th, 2016

In comparison to other email services I've used, Gmail is convenient, pretty easy to get the hang of, but customization.

Date of experience: April 10, 2016

Thumbnail of user tomr8
Pennsylvania
7 reviews
23 helpful votes
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April 9th, 2011

Simply, Easy to use, and powerful. I do all my email here. There are many features included that I would have to pay for else where. Love it!

Date of experience: April 9, 2011

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Google B.
Typically does not respond to reviews

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