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Portugal
2 reviews
0 helpful votes
Follow António S.
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Buggy
March 3, 2025

Email unsubscription's page does not work in any browser for me, buggy as hell, I'm a programmer my self and GoFundMe tech support does not seem to really care, I've sent videos, screenshots and the error code it self, that does not matter to them. Can you trust a company that handles your money when they don't care about the code of the platform itself?

Date of experience: February 27, 2025
California
54 reviews
221 helpful votes
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It was easy to open an account and submit a proposal for a project. I wanted help to restore my collectible car. Perhaps this should only be used for people who have real needs. I would appreciate better communication from this site.

Date of experience: January 5, 2025
Nigeria
1 review
0 helpful votes
Follow Flourish V.
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GoFundMe has liquidated all my open positions without reason. I have filed a complaint with them.
They confirmed that the liquidation was handled incorrectly and offered me compensation of only 1.6% of my losses. Stay away from this broker! I was lucky enough to get my money back with the help of GAARD.IO I got my refund with their help

Date of experience: January 10, 2025
California
2 reviews
4 helpful votes
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Beware SCAM
February 5, 2024

We set up a GoFundMe for a friend in distress and raised over $6000. Go fund me didn't allow for the funds to be transferred to my friend. They have no customer service phone number, no agents on chat and no responsive email address. I submitted numerous tickets and this issue never got resolved. Beware.

Date of experience: February 5, 2024
GB
1 review
0 helpful votes
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The worst investing platform I've ever experienced. Only possible to email their support department, and keep getting the same generic template replies a week after sending the email that don't answer any questions or fix the problems i have. Just a simple contact www.RegainOrg.Info on Google and all was resolved

Date of experience: May 21, 2024
Canada
1 review
1 helpful vote
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We made a donation and gofundme took fifteen percent for their own pocket without my authorization.
Seems like a scam to me. Sorry for those who need help,but I will never give another dollar to them.
RIPPED OFF It was an anonymous gift so we won't add picture.

Date of experience: September 22, 2023
New Jersey
1 review
1 helpful vote
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Set up a GDM page for a literally starving family (long term friends) living in Gaza, now refugees housed temporarily in Rafah. GFM immediately put the page 'under review', meaning people can still contribute but no money will be transferred to the needy. Long list of open-ended questions via email. I answer immediately then get no response. Still waiting after 3 days. A site that pertains to help, but does not actually help starving people (bc they are brown, imho) is worse than useless.

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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Does not work...
January 25, 2024

In 2018-2019 my mother had passed in Michigan.
When I tried to raise the money for her funeral through the go fund me page. The end result was I lost out on trying to bury my mother. Now all states. State that if you do not claim the deceased in time the people let the bodies up and cremate them together in a big pile of ash and that's it. By the way her name was Monica Renee McClanahan.

Date of experience: January 25, 2024
Nigeria
1 review
1 helpful vote
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Withdrawal issue
February 23, 2024

I had problems withdrawing my donations from GoFundMe after several weeks of waiting i was able to withdraw my funds with the help of Reguls.info they helped me out you can contact them for positive feedback if you are having problems they are fast and reliable

Date of experience: February 23, 2024
Canada
1 review
0 helpful votes
Follow Ryan M.
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Just found out that my mum and I got scammed and i'm pretty pissed off about it. Like there's some real people out there who need help so scams don't sit well with me. Basically, I found out about Ian Rafalko because I happened to know a close friend of his. He was the one who told me about Ian's situation and being the kind of guy i am i thought i'd help out a bit by sending the link out. But what a bunch of BS this was. Turns out, according to his friend, Ian hasn't spent any of that $7000 on any mental health treatments which is what he was asking for on this gofundme.

Like where did my money go? Random stuff? I started to wonder after there was no updates or any real proof. No mention on his streams either. I guess Im the idiot for donating without looking into it more first? Also we reported it to GoFundMe... like how do ppl get away with this kinda thing? Wish I had read about this first.

Date of experience: November 22, 2023
Michigan
1 review
0 helpful votes
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Valid Court Order
October 21, 2024

These clowns will not release funds from a valid court order against the person asking for donations. This company is enabling fraud.

Date of experience: October 21, 2024
Canada
1 review
16 helpful votes
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Steal your money
February 5, 2022

Stole 10 million from Canadians. Says we need to request a refund or they will keep money raised for Canadian freedom. Go fund me has lost all Canadian support I will never donate to this Plat form again

Date of experience: February 5, 2022
Florida
1 review
2 helpful votes
Follow Irina P.
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We attempted to raise funds for an elderly woman (81 years old) who is unemployed and recently lost her place of residence due to unforeseen circumstances. The woman was planning on returning to her native country (Russia) to live with her family. The fundraiser was never approved by GoFundMe. We received a message asking if the money would be sent in Russia, or was just being used to travel to Russia. What right do they have to tell people how to use, and where they could spend their money? This is absolutely raises! It is bad enough that they charge such a high percentage fee on every transaction. Then have the audacity to tell you what you can do with your money! I am not a fan of GoFundMe and I will never recommend to use their website!

Date of experience: September 27, 2022
Canada
1 review
9 helpful votes
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Not for Canadians.
February 6, 2022

Millions of dollars, just over 10 to be exact, was donated to Canadians to help for food, fuel, lodges etc. And any money left over would be donated to a charity for Canadian Veterans was shut down due to government pressure. Not cool! The world is watching, history is being made, I'm tired of all the negativity in this world, we finally have something positive to look forward to and you cave! Regardless, we'll go else where, the people always do.

Date of experience: February 6, 2022
Albania
1 review
1 helpful vote
Follow Adela T.
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I organized a fundraiser through GoFundMe, their team paused my account transfers to review my account as my NGO which is based in the US is helping veterinarians who take care of stray dogs in Albania. It has been two weeks and their team has only responded twice (42 emails later from me) asking for info and promising to give this matter their full attention which has been nothing but lies. I still can't access my donations which my family and friends have kindly contributed towards and their team is back to being non responsive. WORST CUSTOMER SERVICE, I WANT MY DONATIONS. GoFundMe is the worst.

Date of experience: August 21, 2023
Germany
1 review
1 helpful vote
Follow Rob H.
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I'm a Paramedic and tried to collect money for my second volunteer employment.
First my Account was ok.
Later, i got a confusing e-mail about,, we don't support any support for war and military activity,,... what ever that means.
I clearly listed for what I needed the money.
- expenses for travel
- medical equipment
- ballistic protection (P S. E)
- money for housing/hostels
- car rental

I needed only 2000€.
That company is a joke and pays people for 5 stars rating.

Date of experience: August 12, 2022
Arizona
1 review
21 helpful votes
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Should be investigated by DOJ
February 5, 2022

This is a corrupt organization that steals donations to people and businesses "they" don't like.
What they have done the Freedom Truckers is over the top and they should face embezzlement charges.
I will never use or donate to Gofundme again. Crooks and Thieves!

Date of experience: February 5, 2022
Canada
1 review
30 helpful votes
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Fraud
February 4, 2022

They are steeling money from hard working people all over the world and not giving the funds to the charity that they choice. This is completely unacceptable and fraud, there is no way they don't hold strong political ties which is unethical for a holding company

Date of experience: February 4, 2022
Canada
1 review
4 helpful votes
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Now called GoFraudMe
February 5, 2022

They have taken all the funding for freedom 2022 donations. I can not believe an organization that is suppose to be there to help would steal 9 million dollars. Especially peace keeping people who are fighting for YOUR freedom as well
Never will I recommend anyone to ever use gofundme again!

Date of experience: February 5, 2022
Illinois
4 reviews
44 helpful votes
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GO FUND ME IS A SCAM
November 24, 2020

Go Fund Me will not allow organizers to access their accounts and they refuse to turn over the money raised. Go Fund Me is dodgy and won't come to the telephone. They deliberately lock people out of their accounts. They then give fake error messages claiming you cant log in because email and password is wrong, then after that they claim too many sign in attempts made. Lies lies lies. They have no legitimate reason people can't log in. They make millions of dollars on interest only by holding the money 90 days then refunding donors in full. A few paid actors claim they got their money. This is theater. See BBB.org for 445 complaints at Better Business Bureau. See photo below of Go Fund Me CEO Tim Cadogan ring leader.

Date of experience: November 24, 2020

Overview

GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103