Good Dog

Hello my name is Angie I was working with Jessica at Bartelt Breeders in Arkansas for quite awhile. She was very nice and answered all my questions. She was aware I was only interested in 1 dog named Shine. We had already discussed her being brought to me on July 5,2024 because she had another dog to drop off in Richmond VA on July 4,2024. On June 10,2024 we agreed we would FaceTime with Shine on the 11th. The next evening and she would give me the vet records and then I would make my deposit. When I called she did not answer and sent me a text saying someone put a deposit on Shine 15 minutes before our call and she has to honor that! Then she back tracked in saying she got the deposit on June 8,2024, which is the same day she asked me to fill out the application. Needless to say I was and still am shocked by the turn of events.Shine was always listed as available until she texted me that night. I'm very disappointed. I don't know if this is unethical or fraudulent but at the very least inconsiderate and unprofessional.
I have sent documentation to Tim Griffin, Attorney General Of Arkansas, Consumer Protection, Good Dog, Continental Kennel Club and BBB serving Arkansas. I feel the public should be aware of this. Obviously it was a lot of wasted time only to be left upset and disappointed.
Thank you
Angela Noppe
Pittsburgh PA

I purchased a Belgian Malinois through this site and requested training for which I paid Mychelle Stratton an additional $1,500. Training was to include house breaking, socialization, and obedience. The only thing the dog was taught to do was bite. He was not house broken, he was scared and skittish around other animals and people and had no concept of obedience. When Mychelle delivered the dog the only 'toy' he had was a bite sleeve.
I requested vaccination information for the dog but had to fight to get it sent. I question whether the paperwork emailed was actually on the dog I purchased. By then I had already started the vaccinations with my local vet.
Additional training was needed so I contracted a local trainer here in El Paso to train the pup. A 4 week training program has been extended to 7 weeks trying to undo the damage Mychelle's program caused. Even then additional training is necessary. One thing I learned about this breed is you don't teach them bite work as a puppy unless you are training them police or military jobs. Belgians instinctively know how to bite…the trick is teaching them not to. After all the time and money I have invested in this animal I am uncertain that I will be able to keep him. I cannot condone an animal that bites!
I don't have a receipt for the purchase but I do have the number where Apple Pay was used on 1 Mar 2024 to Mychelle Stratton. That can be provided if needed.

They are very shady about protecting bad breeders and their on-boarding process is VERY discriminatory! They won't accept my breeding program because I can't link them to instagram/Facebook or whatever. I DO NOT USE social media. I have AKC, indoor raised, genetic tested, vet checked pups coming soon but they will not approve me, likely due to my complaints to them about a horrible breeder that I dealt with on their site, who they have protected to the fullest because she cranks out litters like a vending machine thus giving them LOTS of revenue in fees! My female has been approved to breed by my vet and I have TOP quality dogs in my particular breed. Their customer service reps are clueless about common dog/breeding terminology when spoken to by phone. ALLLLLL GoodDog cares about is MONEY.

I put a deposit down on a puppy then a couple weeks later that I received an email and a voicemail from Good Dog saying that the breeder was no longer recognized by them. However, they don't disclose information of why they don't represent a breeder anymore. They gave me the option of continuing the purchase of the puppy on my own as a private sale between me and the breeder, or my deposit could be transferred to another breeder. I elected to continue working with a Breeder because I had already chosen a puppy, the breeder sent me pictures and video of the puppy, so I was already emotionally attached. I will say that when I spoke with Madi from Good Dog, she was very helpful and letting me know that the breeder had received a $200 deposit and then I can continue the purchase of my puppy. Madi was very professional, gave good information, and very kind.

From beginning to end I found every person I spoke with to be courteous and very professional. They answer all my questions with care and made sure I thoroughly understood. I will recommend Good Dog to any and all friends who are looking for the perfect pup.

Thank you for your time and participation.

F.J SKIP MASCOLO
The LabFather

Found the dog we wanted, paid the deposit through the website. My wife flew across the country to pick the dog up. It was a completely different dog. We questioned them... Immediately they refunded our money and left... There will be legal action with the breeder and the website. Just horrible people. There are many other websites out there that are 100% legit... Do not use GOOD DOG... YOU WILL LOSE YOUR MONEY!

A puppy we bought through your site was in sorry shape. He was evidently kept in a dirty environment, per our vets opinion. He had eye and ear infections, tape worms, gastrointestinal infection and GRD. He's only 12 weeks old. The picture advertised wasn't the same dog we received. He has turned out to be our rescue puppy, which we still love and adore. I'm going to describe this experience on various social media forums so people know what type of breeders are on your site. You need to do more thorough research on your breeders before allowing them to sell and take money on your platform. You have a great idea but you fail on execution.

I have them a 2 rating instead of 1 only because we love the puppy.

Can't contact anyone to find out how I'm going to get the dog I already paid for shipped to me or when. Can't call them. I don't know if I will ever get the dog.

Good Dog was extremely helpful to choose our fur baby from their listing of reputable breeders. It gave us the confidence in purchasing and bringing our new pet home safely.

My wife and I could not be happier with the puppy we got from Jan. We acquired him at the age of 4 months and he was already trained for pee pads, sitting and shaking hands! He meshed with the shih tzu we already had at home in minutes and now they are inseparable. He is VERY smart also. All papers were included and the price paid was more than reasonable. My wife and I would highly recommend anyone seeking a shih tzu to consider Jan!

Our breeder was super responsive and did an amazing job with raising this dog and the logistics for adoption!

I always have high expectations. My expectations were exceeded. I am very happy. Thank you for getting me to Barnett.

Regardless of the questsions at hand the website was easy to use and kept checking on my progress with reminders and encouragement.

Sabe and Shabe Dachshunds had what we were looking for. They checked us out and we checked them out. They socialized their pups, had a lot of good info and reviews. Sara was gracious and answered many questions I had. We met up with Sara and she introduced us to our pup. Again more good info on crate training,feeding, first few days suggestions, and warnings about staying clear of people, outdoors and other pets before the second vaccinations. As we travelled the three hours home, the puppy slept in my daughter's arms, and after an hour whimpered a little, put the pup on a pee pad and she peed on the pad. Three more times the same thing. Once we got home the pup slept in my wife's arms. Never any signs that she missed her mates. She was very well accustomed to people. The first night was a little rough in her kennel even though she was right next to our bed, she cried and whimpered for a while. We quickly found out that crying was for attention, but the whimper was to go potty. Second night went much better and within a week she slept through the night. Sara and her family had really done a lot of work with the pup to make sure we would be a happy family. They also gave us a little going home pack.

They do not let you take the service fee off. I even called and they told me it would be on the next page after entering in the card info. However I was then charged and never saw the option for "Friends and Family" at 0 cost. Now they are not responding.

Finding Good Dog was a gift. I felt confident that the Breeders were being held to a high standard. I also felt more confident and safer in the process knowing a reliable Company had my back in the event I needed assistance.

This app is a scam. They offer buyers protection and then don't honor it. I paid a $500 deposit, a $60 plane ticket, a $100 pet in cabin, a $76 dollar vet appointment because the breeder told me the day before she was too busy to get the puppy her 2nd shot, $75 to Uber for a ride to airport, $50 for crate to fly puppy home, plus toys and food for puppy. One hour before I had to leave for airport the breeder messaged me to tell me the puppy got bit by a snake. I have not been refunded any of my money. Please don't use this site!

I was in search of a puppy for a friend. I found Bea on this site, it was perfect timing! My friend now owns a beautiful puppy to fill the void of losing his other one. The breeder was fantastic about getting in contact with me. I love the fact that Good Dog does the vetting for it's customers.

We brought Glori Grace home when she was just 8 weeks old and weighed 6 pounds. Now she is almost 11 weeks old and weighs 10 pounds. She has had most of her shots and will complete them pretty soon. She is so precious and we adore her. She can be a little feisty at times, but then puppies are like that when they are young. We feed her Farmer's Dog food which is the BEST food on the market. Trust me! And she loves it. She has tons of chew toys, 2 pink crates, tons of chew toys and 3 doggie beds. We love on her, hold and pet her all the time and we are a close family. We are so grateful we found her breeder, Paula through you. Glori Grace is the love of our lives!

We got a delightful small Maltipoo with Big Ears ready for flying. She has a wonderful disposition and is very energetic and fun. The breeder was excellent and took a great deal of care to prepare us and our pup for our new life together.

Breeders were honest. I was worried about losing deposit. I have heard bad stories. It was smooth as silk.

I had a wonderful experience with Good Dog. I was able to find my awesome breeder and as a result have brought home my dream puppy. I like the fact that the financial transaction is done through the app. I think that is a plus for breeder and seller.

Gooddog is continuously making updates to make it a better site for breeders and buyers to find the breeds of dogs they love making it a safe place to purchase without being scammed.