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    Good Dog

Good Dog

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Overview

Good Dog has a rating of 3.2 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, customer service, and entire process. Good Dog ranks 3rd among Dog Breeding sites.

  • Service
    61
  • Value
    56
  • Shipping
    21
  • Returns
    23
  • Quality
    50

This company responds to reviews on average within 8 hours

Positive reviews (last 12 months): 75%
Positive
48
Neutral
0
Negative
16
View ratings trends
118
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How would you rate Good Dog?
Top Positive Review

“Went above and beyond”

Eric W.
10/10/24

I was looking for an English Bulldog, which can be a challenge. Good Dog vetted breeders so I didn't have to worry about a potential scam. They also followed up during the process and provided useful articles for bringing home a puppy. Overall, great experience.

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Top Critical Review

“KZAAM Golden Retreiver is not a reliable breeder of Golden Retrievers”

Gerry D.
8/30/24

I contacted a couple of breeders on GoodDog.com and one of them was KZAAM Golden Retriever (Patty Byler). Since we have had 7 Golden Retrievers before I am trained in how to select a puppy. You always look at the parents to see how they are. You would be surprised at what you will find out there with breeders that are not very good. So, I always ask the Breeder to provide pictures of the male and female parents. I require a picture of the dogs in the standing position with one pic of the side view and one of the front. Looking at both parents like this will give you a good idea on what the pup will look like when they are an adult. There is nothing like seeing both parents for yourselves. This way you can see the disposition of the dame/sire. If this is not possible, go with the pictures. This method of selecting a pup has always given us great Golden Retrievers that look like the Goldens they use on TV. When I insisted Patty to provide these pictures she finally said that she was not good with letting us have one of her pups. My response to her was, without the pics we would not purchase a pup from her. Just thought anyone looking for a purebred dog should know this before looking for a purebred pup.

See critical reviews

Reviews (262)

Rating

Timeframe

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Thumbnail of user kimi195
New York
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I had been scammed 6 times and reached out to so many people which were all involved in scams! Until someone told me to look up Good Dog! I thought here we go again, but no I met a few breeders that were kind, understanding and honest! I reserved a golden in the near future. I left a deposit and very happy they're are still good people in the world! Thank you!

Reason I chose this business:

Someone suggested to me. So read all about them and thought this was a guarantee and was a safe place to adopt from.

Thumbnail of user janetj1263
Tennessee
1 review
17 helpful votes
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November 18th, 2022

In the beginning I truly was on board with good dog but over time and with all their changes I quickly became disillusioned. I saw far more backyard breeders being embraced with no real health testing. Poor quality far exceeded nicer dogs in my breed. They've even embraced mixed breeds. I just stopped answering emails from potential buyers as with their changes you couldn't thoroughly screen people first. I care deeply about my breed and to me it's important to support and maintain a standard for breeding of which good dog doesn't do. Embark dna testing is not health testing for my breed. I've left the good dog program as I truly no longer believe it's in the best interest of my breed. They are a puppy broker which is against the code of ethics for most breeds.

Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Janet,

Thank you for taking the time to share these concerns with us. All programs on Good Dog must pass our Screening process and meet our Community Standards and adhere to our Code of Ethics. We developed our Standards with our advisors, partners, and breed-specific relevant experts to prioritize health testing requirements applicable to each program in our community. You can read more about our Standards & Screening process here: https://www.gooddog.com/standards-and-screening.

In case helpful to share, we are not a broker. Instead, we use technology to provide a trusted and transparent platform where potential puppy buyers can find and connect directly with responsible breeders. Our mission is to help connect good with good, which we aim to do by facilitating direct interactions in a secure community and providing support to both breeders and buyers.

We hope this helps answer your questions but please don’t hesitate to reach out to breederteam@gooddog.com if there’s anything else we can help you with! Thank you for all you do for your breed!

-The Good Dog Team

Thumbnail of user leilanih20
Pennsylvania
1 review
11 helpful votes
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October 28th, 2022
Verified purchase

Good dog used to be an excellent site for finding a puppy. Now they're requiring a credit card number or form of payment JUST to talk to a breeder! And they're requiring a form of payment and a deposit for EVERY breeder you contact, as a buyer. They've truly moved away from investing in the raising of healthy puppies, and now the only breeders who will stay with the site won't care about the integrity of the buyer at all. Any decent breeder wants to talk to their future puppy families, and communicate to get a feel for how the puppy will fit in to their lives. Only puppy mills don't care where their puppies go, and don't care about interacting with buyers.

Service
Value
Quality
Thumbnail of user graceh258
Grace H. – Good Dog Rep

Hi Leilani,
Thank you for taking the time to share this feedback with us.

In case it’s helpful, we wanted to share some recent updates we made based on community feedback like yours:

Good Dog applicants can once again message Good Breeders without placing a deposit or entering their payment information.
Breeders are in total control of when they choose to request deposit and puppy payments.

We’re committed to continuing to improve to ensure Good Dog is a win-win-win for breeders, puppy buyers, and our company.

Please do not hesitate to contact breederteam@gooddog.com with additional questions!

Warmly,
-The Good Dog Team

Thumbnail of user lisam5157
California
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

I was looking for an English bulldog puppy and didn't see any on Facebook Market Place. I found Good Dog, which had a few breeders with adorable bulldog litters. I immediately applied and was shortly approved. Gooddog is such a helpful platform. The payments with the breeder were trusted and good!

Thumbnail of user cduffym52
Arizona
1 review
0 helpful votes
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April 13th, 2023

I just adopted a Yorkie pup from Good Dog. I worked with Andrea Chalup and found the perfect little fur baby. I can't say enough about Andrea, she is a great breeder which is evident from the quality of the puppies. She is a family breeder the puppies are in her home with both parents present and the whole family participate in their care. Our little girl is amazing, intelligent and very alert. She was already familiar with a doggy door so potty training has been a breeze. Couldn't be happier or more in love! I highly recommend getting your new family member through Good Dog. Great company, very professional and caring breeders. I would definitely use them again. Thank you Good Dog and especially our breeder, Andrea Chalup!

Service
Value
Quality
Thumbnail of user spmowdy
Texas
1 review
0 helpful votes
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May 4th, 2023

I was so burnt out searching for legitimate options on finding a puppy. I am SO glad I used Good Dog, it felt safe and payments were guaranteed...as scam-proof as I found. I now have the Great Dane puppy of my dreams, from the best breeder, Greylynn Great Danes! Thank you!

Service
Value
Quality
Thumbnail of user theresas1094
Texas
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

As a trainer of service dogs I think a dog learns faster and is more reliable. It doesn't take me years to train a reliable service dog because my dogs understand there are consequences to not doing what they're asked. And it's not a painful consequence, but a good motivator. Like a nudge to say, "hey you, did you hear what I said?"

Reason I chose this business:

After reading the company’s philosophy and watching before and after videos on FB, I felt it was worth a try. I’m not disappointed.

Thumbnail of user bonniej309
New York
2 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

They kept me informed and sent pictures along the way.

Reason I chose this business:

Found the puppy that I was looking for. ❤️

Thumbnail of user melm215
Texas
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

I've been with Good Dog for a few years now. Their support for buyers and customers is excellent. They information is great and they are always adding new help and resources for anyone on the site buyers/sellers have unlimited information. If you have any issues or questions they are always happy to help. They appreciate any feedback to make their website more functional and user friendly.

Reason I chose this business:

I was part of the Avidog family for years. When Good Dog came in transferring over to continue with different and new resources.

Thumbnail of user scottj1348
Hawaii
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Everyone was very nice and well informed. Knew about all the breeds and who had puppies for sale! Their follow up is also good! Nice to know that they are really concerned about getting the pups a good home that will be best for the pup and the customer! Thanks and Aloha

Reason I chose this business:

They care about the dogs and the customer!

Thumbnail of user caric48
California
1 review
0 helpful votes
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February 14th, 2022

Prospective pet owners would benefit from contact with Good Dog to find their way through the complications with new pet ownership. All questions asked are important and fully answered, with patience knowledge, and experience. I am so relieved that I had a conversation with Good Dog and with Paul.

Tip for consumers:
Helpful and impressive company with high standards.

Products used:
Pet selection

Thumbnail of user graceh258
Grace H. – Good Dog Rep

Hi Cari! We're so glad to hear that you felt supported by our team as you began your search for a puppy!

Thumbnail of user rebeccas2015
Georgia
1 review
0 helpful votes
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March 13th, 2022

If you want a excellent breeder for a shih tzu, Juniverse farm is for you, wao i was impressed about everything, a house full of love, i meet his parents and they lives like princess and kings, i have a beautiful healthy boy, potty trained too i'm very happy

Thumbnail of user morgenva
Pennsylvania
1 review
11 helpful votes
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June 28th, 2023

I bought a puppy from a breeder on their site. According to both the breeder and GoodDog, the puppy should arrive vaccinated, vet checked, and in good health. My puppy had never had any vert care at 3 months old. Had Giardia, kennel cough, and a major ear infection. My vet said another couple of days and he would have died. The breeder said I was getting the puppy like this because I got him on sale.

I sent Good Dog all the text screenshots as well as my vet bills and notes and they did facilitate a refund, however, despite my request to have the issues and receipts sent to their compliance department, almost a month later, the breeder is STILL on GoodDog selling puppies, even puppies from the SAME litter despite being negligent.

There seems to be zero moral responsibility here as GoodDog makes money off each sale.

Maybe they used to be reputable, but certainly not now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Morgen,

Thank you for taking the time to share this feedback with us. We are sorry to hear about the experience you had. We’re glad a member of our Care team was able to work with you and your breeder over the past few weeks to take a closer look into this situation and find the best possible resolution.

Please feel free to call/text us at 855-446-6336 or email us at help@gooddog.com if you have any other questions!

Warmly,
-The Good Dog Team

Thumbnail of user annab1485
Washington
2 reviews
2 helpful votes
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September 22nd, 2023
Verified purchase

I picked up our miniature Springerdoodle puppy 2 days ago. Heather, his breeder, was very friendly and answered all of my questions and encouraged me to contact her with any others that came up. She had also been very good at answering my pre-pickup questions. Our puppy is an absolute gem - - didn't make a sound on his 2 flights home, & has adapted to his new life very well. After 1st checkup yesterday, his vet said he was socially very healthy as well as physically. I would definitely recommend using GoodDog as the first point in searching for a new dog.

Reason I chose this business:

I liked their criteria for who can be part of their recommended breeders and puppies.

Thumbnail of user taylorc368
Massachusetts
1 review
0 helpful votes
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March 6th, 2022

Good Dog is an amazing resource, for both breeders & puppy buyers.
Good Dog takes the leg work out of verifying breeders are responsible, ethical, and breeding health tested dogs.

Good Dog makes it easy, the entire transaction can be done through them, from browsing to payment.
Good dog offers many tools and resources to their breeders, including but not limited to monthly discounts, education, webinars with veterinarians, and reproductive specialists. I truly cannot say enough about Good Dog!

It's so worth it to know you are getting a healthy puppy from a responsible breeder, and not supporting puppy mills. When you get a puppy from Good Dog you can guarantee you're getting a healthy puppy from a loving, experienced breeder.

Thumbnail of user keithe141
Massachusetts
2 reviews
0 helpful votes
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October 28th, 2022
Verified purchase

From the moment we began our search for a furry new baby we were impress By the ease of using this website! And the choices that were represented and the quality of breeders were absolutely the deciding factor in choosing GOOD DOG! And don't ever feel as if you are on an island when dealing with these people. Their customer service has gone above the call of duty during each interaction. I am a huge fan and a proponent of GOOD DOG!

Reason I chose this business:

I researched some respectable pet finding services and I liked your message.

Thumbnail of user karent2528
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

The breeder quickly replied to our questions and provided details to support making a decision on which option to choose for our new companion. Love our new puppy from Dreamcatchers Corgis!

Reason I chose this business:

Reputation and ethical practices

Thumbnail of user leahs369
Alabama
1 review
1 helpful vote
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March 1st, 2022

Great customer service. Once I finished setting everything up I realized I had made a mistake and they quickly helped me fix it. I love that I can post multiple pictures of my litter and the parents of the put.

Service
Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Leah! We're so glad that you have had a great experience with our customer service team, and that they were able to help you. Thank you for sharing this with us, and for being a member of our community!

Thumbnail of user laurah2263
Utah
1 review
1 helpful vote
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February 16th, 2022

I find a lot of great buyers through gooddog.com that is they find me. I am a breeder and I love that I can list the testing reports and pictures of my dogs and anyone with an account can look it up. This offers the kind of transparency that is needed in the dog breeding/buying process. They also have resources for both breeder and buyer to improve their processes and outcomes. I love the webinars and testing lists by breed. If you want a really good dog you should start your search there!

Service
Value
Quality
Thumbnail of user graceh258
Grace H. – Good Dog Rep

Thank you for sharing Laura! We're so glad that you're finding our health testing transparency, and educational webinars helpful!

Thumbnail of user adamr901
Georgia
1 review
5 helpful votes
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December 3rd, 2022

Gooddog use to be a great site to find breeders but now they are requiring everyone put their credit card information in and set up payment schedule in order to secure a puppy with a breeder and that is scary! I do not like my information online and I should be allowed as a buyer to set up pickup with breeder and pay with cash so my credit card information isn't floating around online. Gooddog, this is completely ridiculous! Since when is it forbidden to pay with cash?! C'mon now! You're starting to be no better than these other websites you find puppies on and hope and pray you don't fall victim! DO BETTER!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Adam -
Thank you for sharing your feedback with us. In case it’s helpful, we wanted to share some information about how Good Dog works
Good Dog buyers can apply and message Good Breeders without placing a deposit or entering their payment information.
Breeders are in total control of when they choose to request deposit and puppy payments.
Buyers can also choose to pay via bank transfer (ACH) if they do not want to pay with credit or debit cards.

Your security is our top priority. That’s why we use the most stringent security measures possible to protect sensitive information like addresses, card numbers, bank account information, and more.We utilize bank-level, best-in-class technology to keep your information safe. Paying and communicating directly through Good Dog is the only way for us to monitor and protect you and our community from fraud, scams, and other security issues, such as phishing.

Please do not hesitate to reach out to help@gooddog.com with any additional questions about our policy or payment system!

-The Good Dog Team

Thumbnail of user ruthp870
Wisconsin
1 review
7 helpful votes
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December 14th, 2022
Verified purchase

I contacted so many breeders and my whole experience was horrible. Only one breeder bothered to contact me and they flat out lied to me and not to mention they had me thinking they had puppies and then no puppies. Of course now they don't respond at all. I will let all my friends and family know what an racket they run!

Reason I chose this business:

I thought you were a reputable web site, I was very wrong and wasted a great deal of time.

Tip for consumers:
don't have anything to do with the website.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Ruth,

Thank you for sharing your feedback with us! We are so sorry you have not found a breeder to work with yet. We understand how frustrating that can be.

We would love to offer additional breeder recommendations that fit your preferences and timeline. Please feel free to reach out anytime! You can contact us anytime at help@gooddog.com, or by phone at 855-446-6336.

Warmly,
The Good Dog Team

Thumbnail of user richh175
New York
1 review
0 helpful votes
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August 17th, 2021

Good Dog is 100% legit. I used Good Dog to buy a Golden Retriever puppy through a breeder. I had a very positive experience. Good Dog helped me find a breeder with an available litter, helped me decide which transportation option was best, and they were so helpful throughout the entire process whenever I had questions.

Products used:
Breeder page

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracyb1312
Tennessee
1 review
1 helpful vote
  • Send Message
February 16th, 2023
Verified purchase

I was able to process applications and find the perfect home for my litter. The good dog took all the guess work out of the process. The applicants can read about you and your litter and decide to apply. I placed 2/3 of my puppies through this app and the staff always reached out to see if I needed any help.

Reason I chose this business:

I felt like this gave the best outcome for the breeders and buyers. Each person could chose if they are a good fit or keep searching. I really like platform and how easy it is to Navigate and make changes.

Thumbnail of user docm39
Oklahoma
1 review
0 helpful votes
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February 16th, 2022

I breed fine Chihuahuas. I am passionate about their health, their pedigrees, and their sweet dispositions. I breed them because I love them and I am passionate about making great matches, placing my puppies in homes where they will be cherished for life.
Good Dog came along and recognized my breeding practices and my business practices. I was satisfied with my own vetting results, but Good Dog brought me more qualified, pre-vetted buyers, took my business from local to national, and provided seamless funds transfer. My puppy buyers have become a great, extended family where, as Grampa, I receive a steady stream of photos of my puppies as they grow up, wearing warm sweaters, having steak at the family favorite steakhouse, all snuggled up in the blanket I gave them, and videos of my happy babies going on their "zoomies."
Good Dog has excelled at the things that matter most to me--the welfare of my puppies, for life.

Thumbnail of user graceh258
Grace H. – Good Dog Rep

We're so glad that Good Dog has helped you connect with more qualified buyers for your pups! Thank you so much for sharing this feedback, and these adorable photos Doc!

Thumbnail of user joannep521
California
1 review
3 helpful votes
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July 23rd, 2023
Verified purchase

Good Dog made the process of finding a breeder that went beyond the AKC standards. Also, it helped me find the breeder close to where I lived. I did not want to go out of state.
The communication through Good Dog and the breeder was excellent. I feel I found the best puppy for me and my husband that will excel due to the special socialization and enrichment process. Also, I wanted a breeder who did OFA and DNA testing on the parents.

Reason I chose this business:

They have a screening process/requirements to only list qualified breeders who go beyond the typical standards. I highly recommend Good Dog!

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From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!

Company Representative

Thumbnail of user nicolee728
Nicole E.
Typically responds within 8 hours

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