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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Once items were in my cart I could not find a way to edit them. The edit items option is not very intuitive
Fast and easy transaction. I'm excited to get my pizza soon.
I don't see order details, prices, taxes and fees until order is done. Not the best way to do business.
Website didn't allow a choice on spiciness, resulting in ALL the dishes being really underwhelming for their lack of spice. Delivery person called from their car instead of bringing it to the door, which I found odd and never had it happen that way previously.
Please when you arrive text me thanks so my friend talk me granule is a good choice
Easy site to use and good selection. Was pretty seamless interface.
My last order you didn't get my order to the restaurant until I arrived 20 min later.
Ok, but there should be a final confirmation screen with total order cost including tax and tip
Good, easy to see whole
Menu and order.photos would make it better.
It was quick and easy. UI of the website isn't the best but that's fine.
Ease of use and navigation is essential while ordering. Grabull accomplishes that!. Makes life easy!
Not enough specifics on the menu and not enough options for spice level or other things.
Ordering was very smooth and I did not have any issues. Thanks.
The special delivery instructions section does not allow for some characters (such as parenthesis or periods) which I would prefer for asking to be texted at delivery and providing my phone number and typing in full sentences respectively.
I used a different menu POS last time I ordered. This one đź‘Ť OK. But couldn't select breakfast meat
The food looks great and easy to order through the website. Spice levels good too
There is not enough menu options for selecting toppings, etc
Very quick and convenient way to
Place orders. The menu is legible and easy to navigate to make additions or changes
There was a roughly $20 fee added after my subtotal that was not explained. There's nothing that states what this fee is for. If it is a delivery fee, it's excessive, especially for the short distance and the fact that a tip is still expected.
Nice and easy to order thanks for the creation of this way to order thank you very much
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members