The samples came quickly, accompanied by a booklet with lots of information about how to install and care for a Marmoleum Click Cinch Loc floor.
The samples I ordered came promptly, and I am inspired by the range of colours. I will certainly use Marmoleum when redoing my bathroom. Some contractors had heard of it, and some hadn't.
I ordered a sample to do a small job. Low smell. Came with instructions and was delivered quickly.
Great product and quick delivery. I will certainly be ordering this product again for my crafting projects.
Thanks
I had a number of questions about my purchase, and customer service was very responsive. The product is excellent and the finished floor looks great.
The resources, customer service and overall philosophy of the company makes them a pleasure to work with.
This is now my second order and still completely pleased with the service and products they deliver.
Order was sent and delivered promptly, even in the holiday season. We are lookomg forward to using the carpet sealant system throughout our home!
Good product. Great customer service. Called and they were very helpful and walked me through how to use the product.
Fast response to question and immediate shipping of correct items. Would definitely use this company again.
One box was damaged in shipping, but GBS took care of it. Thank you! We love our new floor. Will definitely shop here again.
Very reliable! Prompt delivery! Bought an environment friendly oil wax finish, great product, truly satisfied. Thank you.
I have purchased over $5k of products from GBS and the products always arrive on time and are package very well.
Overview
The company enjoys a strong reputation for its high-quality, eco-friendly products and efficient service, with many customers praising prompt shipping and well-packaged deliveries. The customer service team is frequently described as knowledgeable and helpful, contributing to overall satisfaction. However, some customers have expressed concerns regarding communication issues, particularly related to product details and returns, leading to frustration. Additionally, there are instances of vague responses to inquiries, which have impacted trust. Overall, while the company excels in product quality and service speed, enhancing clarity in communication and support could further improve customer experience.
This summary is generated by AI, based on text from customer reviews
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- Fairfield, Iowa
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Business History
In a small Iowa town, it was almost impossible to find products locally that satisfied our craving for natural beauty. Also in 1991 there was no internet, very few magazines, and scant interest in green building products.
We traveled around the US to locate beautiful natural products. Getting reliable information about the content of various products was the most challenging task; as at the time few manufacturers knew what would trigger chemical sensitivity in their products, or the impact their products would have on the health of the home owner and the environment.
Eventually we put all the pieces together and as natural healthy homes came into demand we were inspired to create a store to make these products easily available to others. Our first customers were our friends, many of them out of state, and some of them chemically sensitive. So far, we've helped thousands of people create new healthy homes, and we are educating more and more every day.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members