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    Grindr

Grindr

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Overview

Grindr has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 21st among Gay Dating sites.

  • Service
    44
  • Value
    44
  • Shipping
    18
  • Returns
    23
  • Quality
    37
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
View ratings trends
16
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How would you rate Grindr?
Top Positive Review

“Account banned”

Alex B.
3/5/20

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?

Date of experience: 3/5/20
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Top Critical Review

“Deadly”

Daniel R.
12/5/24

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: 3/6/13
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Reviews (183)

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customer service (18)
Thumbnail of user danielr4867
Massachusetts
1 review
0 helpful votes
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December 5th, 2024

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: March 6, 2013

Thumbnail of user waynec163
Connecticut
4 reviews
17 helpful votes
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October 24th, 2024

Grindr banned me for a second time for doing nothing wrong. I am sick of the crap anyway. Many of the people are professional prostitutes who use the site to make money. Others are there just to pay them. Many are underage, so, you take a HUGE chance when you meet them. Many are paid to get you to join other dating sites that charge money. The pictures of most of the people who have joined are not theirs. You find out that when you do a meet. Many are into hard core drugs. I found that out the hard way. Many are married. Some admit to it. Most don't. Stay away from this site under all circumsatances or you will regret it.

Service
Value
Quality

Date of experience: October 24, 2024

Thumbnail of user adlert2018
New York
1 review
0 helpful votes
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June 14th, 2024

A couple months ago grindr gas had many bugs which they never fix and a few weeks ago I submitted a ticket for the app taking way too long to load everything I I received the automated response immediately saying they will reach out to me in a few days and that was may 31st with no response at all! I pay for premium and their customer service is trash. No help whatsoever! I've canceled for this reason and I'm deleting the app as well! Grindr is garbage. They don't care about their customers free or paying

Date of experience: June 14, 2024

Thumbnail of user andrewt1298
Australia
1 review
3 helpful votes
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January 26th, 2023
Verified purchase

Purchased "top" level subscription. Suspended without a reason being offered. Waiting a long time to hear result of appeal against suspension. Meantime lost everything, past contacts, messages (including exchanged email addresses and numbers and pictures), details of favourites, contacts. In my view "not guilty" of anything. Trying to get refund of access payment (originally was for a year, about six moths left) unsuccessful/unavailable. Lousy service, think thrice!

Tip for consumers:
Avoid

Products used:
Grindr

Service
Value
Quality

Date of experience: January 26, 2023

Thumbnail of user jackj989
New Jersey
1 review
1 helpful vote
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March 14th, 2024

You know your site sucks when the dmv is better ran then grindr I cannot believe this site went public and its trade on the market apparently people to sell this stock asap
You people failed miserably

Date of experience: March 14, 2024

Thumbnail of user mariow105
MK
1 review
1 helpful vote
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March 6th, 2023

Grindr appears to ban profiles of innocent individuals who merely reply to offenders to protect themselves but appears to take no notice of serious crimes or insults on behalf of offenders. There is absolutely no policing, particularly with regard to foreign languages. This needs to be improved, otherwise the app should disappear from the market.

Attached you'll find an offender insulting his interlocutor, who insists on wanting to know their origin (although the person is multicultural, with a mixed background), which underlines racist or ethnicist behaviour on behalf of the offender.

Service
Value
Shipping
Returns
Quality

Date of experience: March 6, 2023

Thumbnail of user jotobin36280
Alabama
1 review
1 helpful vote
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August 4th, 2023

This new Grindr is not making anything easier it is making meeting much worse. The direction of the platform has changed from a place where men meet to a place where the rich can make money off of men not meeting. Going public. Almost their biggest mistake ever. Behind the charging out the butt just to see 600 profiles. Wow.

Tip for consumers:
Grindr, if this were a tangible product it would be bad bad plastic dime store shoes masquerading as Sketchers masquerading as Gucci but in all actuality Highly over priced plastic bags the wearer is enchanted by magic to think he HAS shoes on.... sad thing is people.. there is little left in the way of meeting anyone anymore.

Service
Value
Quality

Date of experience: August 4, 2023

Thumbnail of user joshsanford1956
Alabama
1 review
2 helpful votes
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December 27th, 2023

I was just got booted off grinder, No reason given. Although I found legitimate people, in the grinder app. I was also being bombed by scammers. Mainly a lot of them claiming to be Chinese, their pictures look as tough they have been cut out of a GQ magazine. There are also a lot of white hustlers, selling their services. 90% of the contacts were from the individuals claiming to be Chinese, living hundreds of miles away from me. The rest were the masseurs selling their services. I wonder as to why the government stepped in,and shut down Craigslist, yet they continue to allow Grinder to get away with their crimes.

Date of experience: December 27, 2023

Thumbnail of user johns15050
Florida
1 review
1 helpful vote
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January 28th, 2024

For years I've been trying to make another account you can't. It says phone number used too many times, of course they don't provide any support yet they want to charge $100's of dollars. I deleted one account that i managed to get working but I can't create a new one. To hell with them. That company needs to be investergated.

Service
Value
Quality

Date of experience: January 28, 2024

Thumbnail of user lucianoq1
Alabama
1 review
0 helpful votes
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June 28th, 2023

If you are paying for GRINDr Ads I will let you know they have so many problems in their platforM that they are basically stealing your money. We spent thousands with them and after not having a single convertion I decided to run a few reports most of the devices are showing just a black ad.they ignore all the problems, but many of this bugs are even visible if you just try to use their platform

Service
Value
Shipping
Returns
Quality

Date of experience: June 28, 2023

Thumbnail of user cottoni1
Florida
1 review
2 helpful votes
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September 14th, 2023

You pay a hundred dollars for a subscription but that doesn't even allow you to see who visited your profile - they want you to pay even more for the basics that other sites have for free even after you already paid a hundred bucks - will not be renewing - snake oil salesmen - pond scum feeding off of the gay community

Service
Value

Date of experience: September 14, 2023

Thumbnail of user jhonp28
New York
1 review
1 helpful vote
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June 5th, 2023

Too many fags catfishing and wasting time. So predictable disappoinying! Prostitutes and drug dealers thieves and fake phony frauds how and why they all such garbage is beyond me. Drugs for sale witj code words and prostitutes just continue to rule the app!

Date of experience: June 5, 2023

Thumbnail of user andrewc2323
Australia
1 review
1 helpful vote
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June 15th, 2023

Wouldn't even leave one star. Was permanently banned from Grindr because my profile said "sorry no trans" I was reported and given no chance to even explain or appeal the ban, wasn't even aware that was rude to say! Anyone know how I can formally report Grindr and get my account back!

Tip for consumers:
This is an absolute disgrace that someone can simply complain that you have a preference on your profile and u can then be banned for life from using the only dating app available

Products used:
Grindr dating app

Service
Value
Shipping
Returns
Quality

Date of experience: June 15, 2023

Thumbnail of user tonys1822
New York
1 review
2 helpful votes
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August 13th, 2023

They now want to minimize how many profiles you can view so you will be forced to pay money for membership. Even when you purchase one, they want you to purchase other memberships in addition to the first one for other services. This is a horrible tactic. I miss they way it was prior to this corporate change.

Service
Value

Date of experience: August 13, 2023

Thumbnail of user devonmckay46
Canada
1 review
1 helpful vote
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January 10th, 2024

Grindr make it so difficult to in terms of subscription renewal or not.
Why the hell you need to sign up on one of those Google play applications. Could it be a simple yes or no if you want reoccurring renewal.
Grindr come.clean if you are getting some kickback for signing up in those applications.

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2024

Thumbnail of user josephb3369
South Carolina
1 review
0 helpful votes
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December 7th, 2023

Worst site, won't return emails, sent 3three no return, band me for no reason or explanation, all they do is cater to scammers getting number then ur accounts and they do nothing about it, I told one what I thought and grindr responded right off warning me, I'm sure this goes on deaf ears.

Date of experience: December 7, 2023

Thumbnail of user andrews3237
Texas
1 review
0 helpful votes
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October 4th, 2023

I was on there website for just a few months. I went to sign on and it said my account was bad and suspended for NO REASON! I have email then many times asking why and all the say is they cant give out that information! I guess they pick random accounts and suspended or ban them. I have given them alot of money over the months and they treat you like this. IAM PAYING there damm salary for christ sake! WTH! Dont wast your money or give them your account number as well. NOT safe. Hope this helps others wanting to sign up. Thanks

Service
Value
Quality

Date of experience: October 4, 2023

Thumbnail of user rashaadt1
Pennsylvania
1 review
0 helpful votes
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October 1st, 2023

Grindr literally bans paid accounts for no reason and they refuse to refund paid subscribers they ban! You try to explain the situation but they literally don't see to reason and they just ignore you when you try to appeal! They literally ban you for telling someone the price of tickets to an event in NYC you're meeting someone at and they use the excuse as "soliciting sex". So you can't tell a group of friends you're attending a concert in NYC and how much money the tickets are because if you're talking about money, you must obviously be selling sex! Grindr is a $#*!ing joke! Sniffies.com is better... at least they see to reason!

Service
Value
Shipping
Returns
Quality

Date of experience: October 1, 2023

Thumbnail of user stephenf1379
Connecticut
1 review
4 helpful votes
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December 3rd, 2022

At one time when this site got started it was pretty good, but not any more. Between the completely phony ads, to the hookers wanting drugs or money, to the prick teasers playing games, this site is a joke. Too bad you can't give negative star reviews because Grindr would get a -5 stars. Pass them by and save your money.

Value
Quality

Date of experience: December 3, 2022

Thumbnail of user jacko463
District of Columbia
1 review
5 helpful votes
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August 9th, 2022

It's not the fake profiles or drug dealers as mentioned above. It's their "Customer Service" - Recently, a guy started harassing me, pretending to know who I was / where I lived, etc. etc. I maintained my composure, which was difficult and informed him that I was not interested and asked that he stop contacting me. I reported him as Grindr encourages you to do. That was two weeks ago. I've blocked ever since. Even after multiple appeals (they responded that they made a mistake and my account would be restored. NOPE. Still blocked. So, my advise - NEVER contact them / never report anyone. I'm the victim of harassment. I followed all of the rules and tried to protect other members from this creep, yet, I'm blocked and it makes no sense. No good deed goes unpunished. It's ridiculous and unfair.

Service
Value
Quality

Date of experience: August 9, 2022

Thumbnail of user ryqq
Washington
1 review
4 helpful votes
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December 23rd, 2018

Grinder has been purchased by a private gaming company in China. Between each keystroke, you have to sit through a two minute app. A game company in China knows nothing about the community this app was designed for. Since the complete takeover in January, the number, and required viewing time for ads has gone to 7%-80%.

You can't even type a simple sentence to someone without two minute interruptions every few keystrokes. The tone deafness is obvious when one sees ads for hunting, children's games, and birth control. Yes, there are some interested, but I don't think the advertisers would consider the money well spent.

Tip for consumers:
Without mentioning names, other apps provide more features and are more reliable. Most of the photos and even the users are bots here.

Service
Value

Date of experience: December 23, 2018

Thumbnail of user wesleyt32
Illinois
6 reviews
11 helpful votes
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April 23rd, 2019

Works as it should. I've never had any trouble with getting banned or my pictures having to be censored etc. I will say it is rather buggy and the guys on here are rather shallow but as an app is not terrible. I've used it since they launched and they've done a long way. Their prices for premium membership is absurd however and I won't pay it. (20 bucks a month)

Date of experience: April 23, 2019

Thumbnail of user alexb636
Netherlands
1 review
27 helpful votes
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March 5th, 2020

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift.
Dose anyone know a solution?

Date of experience: March 5, 2020

Thumbnail of user bennettf10
GB
3 reviews
5 helpful votes
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November 27th, 2018

I don't get what the rave's all about with this app when there are better (and safer) ways to find a date. Grindr encourages nasty behavior and many users hide behind fake profiles. It's the last place to find someone to get into a serious relationship with.

Date of experience: November 27, 2018

Thumbnail of user mrd55
GB
1 review
3 helpful votes
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March 13th, 2018

If your just out the closet this app will teach u everything u need to learn about identify Genue ppl and those who are fake it good for hookup but if your looking for a long term relationship not the place to be. You will meet normal ppl and those who are let just say have a certain character about them.

Date of experience: March 13, 2018

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