Guns

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Florida
1 review
0 helpful votes
Follow jon B.
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Not serious people more like a gun scam.com
Bought one a month ago to this day I have could not pick up because the pawn store said they don't have it
Total scam this places
You have been warned

Date of experience: January 3, 2024
Maryland
2 reviews
1 helpful vote
Follow Ron L.
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I purchased a used uncertified Savage Arms MSR 10 - I could see a little muzzle corrosion in picture online. When the gun arrived, I went to the FFL Dealer Fred's Outdoors to pick the gun up. There I noticed rusted bolts and was told by the FFL Dealers staff that no magazine came in the box with the gun. As we continued the inspection we pulled back the side charging handle assembly and noticed that the hook portion was broken off. I immediately called guns.com and spoke with Gina - I was asked to email pictures, which I did. I refused to take transfer of the gun because of the broken peice (mechanical defect) and requested a full refund. Guns.com position is even though the gun clearly has a broken peice as long as it shoots they are fine with that. Savage Arms the manufacturer designed that hook there for a reason. Guns.com wants to charge me for original shipping, $30.00 return shipping and a 15% restocking fee. I filed an complaint with the BBB and was told all I had to do was to apply a little gum cleaner to dissolve the rust - the gun should have never been sent out in that condition especially having a mechanical defect.

Date of experience: August 30, 2023
Kentucky
1 review
2 helpful votes
Follow Mark H.
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$180 for magazines I never recieved. Won't honor package protection insurance. It is not worth the hassle. Look elsewhere

Date of experience: July 31, 2023

Overview

Guns has a rating of 1.3 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guns most frequently mention and customer service. Guns ranks 7th among Guns sites.

service
12
value
11
shipping
11
returns
10
quality
9
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