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Hair Products Pro

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Maryland
1 review
2 helpful votes
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On 03/09/2014@2:11:44 PM CDT I purchased Kasho Hair Shears Design Master Model KDM60OS Offset 6" shears for $249.00 and paid for it by Discover Card through PayPal. I waited for over a week and beyond getting a confirmation email for the order never head anything else from the company, When I applied to cancel the order, I was charged $7.52 for canceling an order that I never received any communication other then a confirmation of the order. Nothing in my spam folder either. The order was never shipped. I called them only to be directed to an answering machine. They never returned my call I checked their terms and conditions and there is nothing there to reflect this charge. I don't know about you, but I work too hard for my money to be played around with like this. My advise is to go some where else, to a reputable business operation who does business with out doing "monkey business."

Date of experience: March 17, 2014
Louisiana
1 review
3 helpful votes
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I ordered hair products from this company. My credit card was charged and I never received the product. Have tried to call them 3 times, left message and never got a return call! Will report to BBB

Date of experience: October 12, 2016
Texas
1 review
2 helpful votes
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I purchased a Karmin G3 pro flat iron from this website because it was listed as an authorized seller of the Karmin flat iron on the Karmin website. I received my flat iron a bit late because the color I wanted was out of stock, but that was not a problem for me. I did not like the performance of the flat iron and wanted to exchange it for KQC X-heat. They offer a 30 day return policy which states you can return/exchange your item or even get your money back, so I thought I'd have no problem. That's part of the reason I purchased the iron with them. Not True! No one ever answers the 1-800#. You have to leave a message because they say all their reps are with customers. I called MANY times and left messages. They were never returned. I sent emails to their customer service email address. These were never answered. So I am stuck with an expensive iron that I was not happy with. It became very clear that they had no intentions of honoring the 30 day Return policy. Beware of this website! Look elsewhere.

Date of experience: November 16, 2013
Clara R.
Oregon
514 reviews
611 helpful votes
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Tools
September 24, 2018

The blow dryers are for some reason on sale and ive ordered a wond with lilac purple glitter handle and it heats up so fast lol get curls from it

Date of experience: September 24, 2018
Michigan
1 review
0 helpful votes
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Placed an order, never recieved my product, I wasn't able to log into the account, or any answers from 800#. I see this was a total scam.

Date of experience: July 11, 2016

Overview

Hair Products Pro has a rating of 2.4 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Hair Products Pro ranks 402nd among Hair Care sites.