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HelloTech Reviews Summary
HelloTech has a rating of 3.4 stars from 468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HelloTech most frequently mention great job and sure everything. HelloTech ranks 2nd among Computer Repair sites.
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The technician correctly analyzed the problem with our cable service and fixed it promptly.
The tech troubleshooted the 2 issues I had and worked to fix them. Very positive experience.
Scheduled one day before. And even came on a Sunday!
David was super nice, pleasant and professional. He effectively mounted our flatscreen in a timely fashion, and most impactful, he consulted with us before making the final touches to ensure we'd be satisfied with the placement of our tv mount to give us full satisfaction with my husband's home office desk.
Eddie did an awesome job he installed/set up my security system quickly and explained everything after he completed the installation
Very impressed, showed up early, very professional and communication was great. Highly recommend and will use them again.
Erick was on time and got things done very efficiently
I used this service to install a smart thermostat and now both my hvacs don't work. Please do not use.
Skylar was very professional, he give me very good advice before he installed my TV. I would use Hello Tech again and I would recommend Hello Tech to my family and friends.
Easy to set up an appointment and no disappointment. Friendly, experienced and professional staff.
Called to have my google nest looked at since the AC wasn't staying on properly. Figured we needed a C wire. When the tech arrived he said it's a liability issue and he doesn't install C wires BUT on the website it is advertised that they do install it. When he arrived he asked for the instruction manual but I said we don't have it. He played around with the nest wiring and came down to saying it's the C wire and he can't do anything and I was still charged the full amount. For nothing in return when I knew I needed a c wire. I reached out and voiced my concern and they came back with a 20% refund. DONT waste your money on these people. Call your local HVAC rep and they will be so much more helpful and cheaper.
He was on time, personable and easy to talk. He finished in a timely fashion and the job was complete.
It's been a long time since I've had such a professional,kind,respectful,honest and funny tech person. I will use him from now on. Thanks Nasir.
Very quick and efficient service! Excellent first time experience with HelloTech and I will return again!
David with HelloTech was on time, efficient and very pleasant and professional. Based on my experience with HelloTech, I would recommend using them.
Hello Tech gave me the fast- effective results I am always looking for.
Fast and professional, My take was very friendly and professional, ready to adjust and readjust within the time frame to accommodate both our schedule.
Excellent responsive and professional service
Would definitely recommend
We have Two Nest doorbells with two chimes and Google mini. The chimes stopped working, Called Hellotech. The tech came wasted three hours and short circuited and fried our transformer for the chimes and possibly Doorbells and Chime connect. The tech said he could not do the job and someone from Hellotech will bring a new transformer and fix it. Called their 844 number for support, it goes to someone in Philippines with children running in back ground. She could do nothing. No manager to escalate and no phone number for additional help.
Their experts are clueless duffers and Hellotech has zero real support or customer service. Avoid them at all cost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members