business logo of Hermes
hermes.com
luxury, classic, chic men, womenAge 26-45, 46-60 $$$$$
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About the Business

Hermès, a prestigious luxury goods manufacturer based in Paris since 1837, originally specialized in saddles and harnesses. Renowned for craftsmanship and elegance, it offers a diverse range of products, including leather goods, clothing, and accessories. Hermès operates globally through exclusive boutiques, maintaining its status as a top luxury brand.


hermes.com
+1 800-441-4488
France
Hermes is part of H51 SAS
Founded in 1837
Clothing item from HermesFashion apparel by HermesMerchandise from Hermes clothing lineHermes fashion product

Business Highlights

General

Parent Company: H51 SAS
Year Founded: 1837
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: Germany

Returns

Return Policy: free
Return Instructions: products must be in original condition and packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: luxury, classic, chic
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)

Customer Service

Support Channels: phone, contact form
Support Phone: +1 800-441-4488

Payment Options

Payment Methods: card payments, Apple Pay, Paypal

How would you rate Hermes?
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Reviews Summary

Hermes has a rating of 2 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hermes most frequently mention and customer service. Hermes ranks 143rd among Designer Clothes sites.

service
4
value
4
shipping
4
returns
4
quality
4
GB
3 reviews
3 helpful votes
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Hermes are cheap but in terms of service they are at the bottom of the pile. Not bad for the money but that is where it ends.

Date of experience: September 18, 2018
GB
4 reviews
3 helpful votes
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Brilliant new collections. Can't stop shopping there. I hope their customer service will not suffer during Xmas like last year

Date of experience: October 30, 2018