Heybike

Heybike cityscape

This is not a good bike. First mistake was ordering online. Assembly was difficult and the front wheel would not fit through the brake caliper. Had to take it to a bike shop to get it done. $$.

The bike had a chain guard... probably to help keep the chain from falling off, which happened more often than normal. It was incredibly difficult to put the chain back on. Finally the chain guard was removed.

The batteries were big and heavy. The range was less than expected and after a short time, less than 6 months, one of the batteries was significantly less effective at than the other.

It took two people to remove the battery from the bike. One to hold the rear of the bike down while the other yanked at trying to pull the battery out. It was not a lubrication problem but the business end of the battery was designed to fit so tightly that it was nearly impossible to get it out.

Less than a year of riding with problems required another trip to the bike shop $$$. Adjustments were made and we were infrormed that the derailer was not the right one for this bike. Really?

Bike season is ending and we will try and sell this bike and get one that is reliable and fun to ride. Some unsolicited advice would be that no matter what bike you get, buy it from a bike shop so they will take the responsibility for providing a good product and take care of the customers that buy it.

I do have a receipt but i can't find it right now.