HolyClothing

Just. Awful. And the amount of :) faces in their customer service responses now seem more condescending more than anything.
I placed an order from HolyClothing almost 4 months ago. They inform you 4-8 weeks of processing before shipping- great! I ordered extra early so I could have my pieces for a work event. Hundreds of dollars worth of their product.
4 weeks later. No updates.
8 weeks later. No updates.
I email them asking about my order, and a rep says "orders take an average of 33 days! They're well worth the wait!" It had already been 8 weeks! 56 DAYS!
I still have time, so I wait.
My job literally comes and goes and I had to scramble to get together a new set in time from somewhere else.
It has now been 16 weeks. I emailed them again, a bit upset. They give me no update on where in processing my order is- so now I'm assuming they never started it. The response, instead: "Orders for the items you purchased take 10-12 weeks. Well worth it!" It has been 4 MONTHS. And suddenly my items take longer to make?
I am so disappointed at this point. I was so excited for their pieces but it just seems like a scam now. I requested a refund because I have received *nothing* from them, and of course they denied me and tried to placate me with a $10 gift card after spending HUNDREDS on this order. (Like what the h*ll)
Thankfully my bank is not putting up with it so I am being refunded anyways!
So- buyer beware! They will take your money and expect you to just be okay with never receiving the products you paid for!

TL; DR: I placed an order 4 mo ago worth hundreds of $$ and they have no intention of fulfilling my order and refuse to give me my money back.

I have been buying from this company for a year or so, twice I have had small issues. Once the dress I bought had the odor of the dye they use and the other time a dress was too big.
With the first issue, I just emailed them to asked how to remove the odor. Not only did they explain what is was, how it got there, and how to remove it, but they issued a 100% refund! They insisted I keep the dress and to let them know if the odor came out... which it did very easily.
The second issue with size was super easy to fix. Since each item is made according to order, they can't do e cha ves, but all I had to do was send the dress to their office here in the states and they issued a fefu d within 5 days of me sending the dress... I ordered a new size and they gave me expedited shipping for free.
When they say fast shipping... THEY MEAN IT! I have ordered from Bali many times from other companies and it takes anywhere from 12-20 days from the date they sent to to get to me. Holy Clothing? 4, YES 4 DAYS!
I have told everyone I know about this company!
My only complaint? I have to hem the dresses because they are too long, but I am short, 5'4".
I will buy from Holy Clothing for years to come!

This dress is amazing. Feels soft. Came wrinkled in the bag from shipping, however, when I hung it on a hanger the wrinkles fell out.