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The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
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I checked the status of my order and it said it was delivered. I thought oh really and checked my front door. Sure enough it was there. Had the converter installed in the afternoon and had my e-test done an hour or so later. Passed with flying colours and car seems to run better. Much more peppy. Thank you.
Easily got the best price on the
Fast and easy transaction. Every time you go online to shop a service rep IM's you to help. They immediately offered a discount code that save me good money for my product. Fast shipping too. Had my new exhaust in 3 business days.
Shipping took longer then expected, but price was lower then anyone else I could find. Thank you!
Nicholas was a great help! All questions answered. Also John returned my call and answered follow up questions and confirmed I had, indeed, ordered the correct items.
Good discount,prices
Hope it will work
Could have been me, but had a little problem getting coupon. Called And spoke with John, he was a great help.
Very good fast shipping and great price
Ordering was clear and easy. Looking forward to getting my new Catalytic Converter setup!
GREAT SAVINGS AND QUALITY PART. POSTAL STRIKE DIDN'T HELP SHIPPING,BUT HOTEXHAUST STILL CAME THROUGH!
Initially I was a tad upset that the item wasn't in stock. I was thrilled that John was a man of his word and made sure I had my exhaust by the date promised. It's unfortunate that I wont be ordering another system anytime soon, but I will be sure to refer my friends!
Ordering was easy and showed up in 2 days. Boxed and package well. No damage. Already installed on our Armada and sounds great. Mostly quite with a low rumble tone.
Easy 2 use.canadian.free shipping
Awesome site and what a great deal saved alot
Thanks for the coupon offer! It saved our customer a lot of money.
Great prices and free shipping does not get better then this people!
Easy to order and pricing was great! Only complaint was it was shipped signature required. I had to have someone stay home to sign for it which was a little frustrating because it wasn't delivered the first day due to nobody being home. Thanks for the great pricing, quality, and shipping overall though.
Excellent service.
Your site said; "1-6 days from order to your door". My order took 3 weeks.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too