HugePOD

I currently have 3 orders some of which are from customers ordering from my site. My orders date back to October and I still haven't received anything. They announced their Chinese New Year and I attempted to address my concerns before their break just to be given generic responses with no ETA on purchased goods. I have worked with multiple POD sites and this by far is the worst. It's a shame because goods I have received from them have been great quality but I still don't believe continuing a business relationship is worth the headache. STAY AWAY

Wish I could give 0 stars. Took 3 weeks from ordering for the items that I'd ordered to even be shipped. Customer service were no help. After a further 2 weeks I still hadn't received, contacted customer services, who were no help. After another 2 weeks the tracking information showed that the package had been returned to sender. Got in contact with customer service who said they would chase it up, never heard anything back. Had to get back intouch again, they tried to say I had received the items, when I showed a screenshot of the tracking information clearly stating that the items were returned they just said they would follow up, i had been asking for a refund for a couple of weeks at this point. They just kept making excuses, and telling me they would follow up. I ordered on the 11th December 22, still haven't received anything. Now had to go through my bank to get a refund. Absolutely appalling company and customer service. Do not order.

I saw an Instagram ad for a really nice Nike jacket, and after purchasing the bank transaction said it came from hugepod.com. I was skeptical that it was a scam right away because the confirmation email came from (*******@mlinpro.com) and the company (FASHION NORTH) was nowhere to be found. They replied to my emails saying it was slow delivery due to covid, but after 3 months, still nothing. They wouldn't provide a valid tracking code or anything. I'm convinced this website is a scam, and no one should purchase anything from them.

This company is by far the worst company I have ever worked with. I ordered shirts from them for $370 US dollars and they messed up my order, so they resent it and somehow my package was worth $6,150 And I now owe FedEx $1500 for customs, taxes, other fees. I didn't even spend this much on my shirts now I'm stuck with this bill and Hugepod is not helping me get this figured out either. STAY AWAY FROM THEM!

I ordered a Nike sweat suit from Hugepod advertised on TikTok last November. After several emails to service@ mlinpro. Com,which is their customer service, I was given a different excuse every time then provided a tracking number. It's now mid March still haven't received my order and costumer service has stopped responding to me all together. I was scammed. I'm going to file a complaint with BBB.

I have design my first t-shirt online with HugePOD, so fashion and cool! I like it very much and I want to design again to my family members to celebrate the New Year.

I ordered 2 jackets last Nov. 2022 & I didn't receive yet, I can't wait any more longer here's my order#************** thank you!