12 reviews for HVACDirect.com are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Nevada
1 review
0 helpful votes

Received...
April 7, 2025

Received...

Date of experience: April 7, 2025
Georgia
1 review
0 helpful votes

Great value
July 30, 2024

I recieved the package unit within a few days. The unit is now installed and working fine.

Date of experience: July 30, 2024
Illinois
1 review
0 helpful votes

Question
July 10, 2024

I had questions and HVACDirect was able to give me the answers in a timely manner.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes

A+++ service
July 9, 2024

Fast and friendly. The shipping couldn't be any easier. Would buy from again.

Date of experience: July 9, 2024
Indiana
1 review
0 helpful votes

Mini split
June 15, 2024

Nice product...

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes

Missing manual
February 1, 2024

Missing installation/operating manual...

Date of experience: February 1, 2024
New Jersey
1 review
0 helpful votes

I'll give'em an E for effort.
December 27, 2023

I mean how much can you ask form a ".com" order? I'll be honest and ya'll should be grateful I am. I read the instructions "I should take pictures of my package, before signing for it's delivery, to be sure it's the correct model number and it has no damage from shipping" RIGHT?. My window was 6 hours 9am-3pm, around 1:00pm sitting on the couch watching TV, I got worried thinking something may have happen. I called HVACDirect.com and it was confirmed, my delivery was on the truck the morning it was supposed to be. MMkay, Figured I'd go outside to my truck and get my box cutter and tools needed to unpackage it when it arrived, I also would hope if I tipped the delivery people I'd get some help moving it to inside my home, from the deck and through the front door. Soooo, I open the front door and to my surprise. There's a wooden pallet sitting on the curb, with a big box wrapped in plastic wrap. Nobody even bothered to knock, I live in a mobile home with thin walls and they must have creeped up wearing fuk'n slippers... Kinda pissed off that I found it that way, Nobody to help and it wasn't even the correct model number I ordered. ((( YES I found out later that day after calling I got an upgraded model, because the one advertised was no longer in stock, So the one I got was just manufactured only a few months ago))) 170lbs thankfully I had a neighbor passing by who helped me get it inside my home. Since then it's been installed with no outstanding issues. I e-mailed the HVAC Technical Services REP who took my original complaint "twice" and even though I didn't need to move forward with addressing the issue further, I still haven't got a reply from him after questioning about an extra PVC tubing part my contractor couldn't identity in the package. I still haven't heard anything. I've bee busy and it's the Holiday, But I will follow up again by phone when I get the chance... It was priced right, Shipped and delivered without damage, FOR THAT I'M VERY HAPPY! I would imaging 95% of the service and shipping process is automated... best of luck, with your own experience! Hopefully I won't need to buy another furnace for 20 years!

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes

Shipped quickly, arrived in good condition
December 19, 2023

Smooth from order to delivery. Would use HVACDirect again.

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes

Replacement unit
December 13, 2023

Arrived promply, had no issues with install & fired right up

Date of experience: December 13, 2023
California
1 review
0 helpful votes

Great engineering
August 16, 2023

Works exactly as described, I couldn't have been more satisfied. Price, quality, everything.

Date of experience: August 16, 2023
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12 reviews for HVACDirect.com are not recommended