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Ibotta has a rating of 4.0 stars from 3,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Great to get money for things you are buying. Free money is great
Social media
I purchased 5 items that had a rebate expiring in 1 day. A couple of hours after purchasing I submitted my receipt and it said there were no offers. I looked under my list for the item, and it was completely gone! I was shocked. I contacted Ibotta to find out what happened to the rebate. They Informed me that any rebate could be stopped at any time. They were gracious enough to award me for $10 I would have gotten from the rebates. Thank you so much. It is much appreciated.
Easy to use and save money. Best app to use! Easy to refer someone.
I like Ibotta wish we could put all of our store rewards cards in the program.
It was a long time ago
For cash back on my spending
Recently I was hacked. Alot of turmoil! They hacked my Ibotta account. I contacted Ibotta and they restored the balance I had. Thank you! Then I was going to order a gift card, but couldn't. I sent 2 screenshots to Ibotta. They reviewed my case and solved the problem in a timely manner. Thank you so very much Ibotta. I have an account again. Thank You for looking into the matter and resolving it!
I just purchased 14 items 10 minutes before the 7:00am time to start accruing 95 purchases for May. Is there anyway those items can be counted toward the 95 for May?
Love the game
This was the worst experience I've had with Ibotta so far I purchased 10 items for a five dollar bonus plus whatever the items were worth. I scanned the items three times once at the store and when I got home I submitted the receipt I had to rescan all the items again then you sent me back two dollars and said nine items were missing and eligible so I rescan them, they were all clearly the right ones resubmitted it and then got another notice saying they were in eligible. This is a horrible experience and a complete ridiculousness scanning the items three times and still have not got my money when clearly they were the correct items.
I’m waiting to hear back from customer service
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ibotta is well worth taking a few extra minutes in my shopping. It has afforded me the opportunity to give gift cards to family. The BEST part - I get awarded for purchasing items that are already on my shopping list! It truly is a NO brainer!
Customer service is helpful and responsive
I was inspired to check it out because I received a gift card from my sister in law
Easy to use, personally, I love app to save money on my groceries.
My friend is using the app, she invited me to join.
I had bought a product, but didn't realize it had expired.
I notified Ibotta and the credited my account
Thank you ibotta
The rewards are just piddly. 10 cents? The only thing I like is the occasionally BOGO offers. Most of the products that I purchase never have any offers.
It was recommended by a friend.
Easy to use. Pick a store. Check out the offers. Just take a picture of your receipt. And make cash back for buying things you would buy anyway.
Best cash back offers and ease of use
There are too many steps to earn cash back. The Fetch app is so much easier to use
Saw a commercial
We are grateful for your candid feedback and regret any disappointment you may have encountered. Your insights are important to us as we are always working to enhance our services. Thank you for leaving a review!
I love using iPod. I never buy something I will not use. I let my savings grow. I have been able to help my grandchildren out with textbooks for college and a spare tire. It is easy to use and it's a little bit of money for a rainy day.
I’ve had an issue or two over the years. Usually with the same retailer. Ibotta has always been very quick to correct it.
I bought it was recommended to me and I said what the heck. I didn’t do much in the beginning but now I check it weekly.
I was missing an offer that was on my Walmart receipt from my connected account and after I sent a picture of the receipt in they indicated it was not the correct thing but that was because Walmart did not have the product name as well as the UPC number on the receipt. Ibotta took care of it and I got my $3 back. Very pleased with the customer service
They missed an offer with an in store purchase at Walmart and I sent a message to the help desk which was answered within 2 hours and the matter was corrected in an absolutely wonderful, efficient way. Gabriel A. Was a wonderful customer service representative.
I can't believe I went so long without ibotta in my life. It is a simple quick way to get back a little from what you are already spending.
Quic response. Quick fix
Friend referral
I was helped in the best way. The person who attended my request knew and understood my problem. Thanks.
Customer service was very helpful with a dollar shave club offer that didn't load. Handled it promptly adding the correct 7.00 to my account for the 2 offers.
Customer service is outstanding! When a couple offers did not appear in my account, I emailed the customer service team with details. I received a reply and resolution within an hour!
Bought 5 of the stouffer meals was credited with just 1 at.75 cents each.
Bought 5 of the Del Monte sweet peas was credited with just 1 at.75 cents each. Total shorted $6.00.
Missing $6.00 was credited $4.35 should have been 10.35. Response was 5/4/24 on account
To save on items regularly purchased.
I sent in my receipt & it acted as though it took all three items. When I was credited the amount it left out the.20 I was supposed to be given for my any brand wipes & any brand or size tea. Please send the credit for my items. Thank you.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
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