- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ibotta has a rating of 4.0 stars from 3,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
When trying to withdraw money, always a error message. Contact customer care for help
Great people, always willing to deal with problems we face. I Ottawa is my number one rebate app
Live their febates
I thoroughly enjoy using Ibotta. I have a family of 5 with one income. I was never taught how to budget for food or how to coupon. Ibotta does a thorough job with making sure that the cash back rewards match the items that I intend to shop for at my favorite stores. The app is easy to use and not only does Ibotta provide cash back rewards but they also provide moneymaking opportunities. Being able to shop for these rewards helps my family and I when we are in a pinch just to buy diapers or want to eat out that day to save time and money. I am really thankful that in my season of being a young mother and wife I am able to be prudent using the Ibotta app.
I was missing points and the bottom team fixed the problem right away without incident
Pick your store, scroll through the list of items for cash back. Check on it, shop and submit receipt
Friend told me to check it out
Too much headache and every time contact customer service.
I have trouble making sure items qualify when purchasing online. Even when the specific item ended up not being the right flavor for the offer (I thought unsweetened was the same as zero sugar) they gave me the credit anyways! And so kind in their explanation!
I replied to a missing point and the customer service rep added the missing cash
I love using Ibotta. Extra money is Always nice, especially when you get it just for buying what you like.
If ever a problem, their customer service department is great and efficient too.
Found rebates didn't know were available and credited immediately
Best grocery rebate around
I wish there were not
More any items. But I save quit a bit then cash it in ever penny helps
I was missing cash. Contacted the care team and they helped right away. Gave me my money right away.
Every time I reach the amount to withdraw you keep my earnings
To long for answer and keep my withdrawal
Kamal was very helpful with getting me my missing cashback. I submitted the ticket this morning and have already been helped and my issue was resolved. I appreciate how promptly I was helped. I enjoy using ibotta and hardly have issues and whenever I have had them, I always receive great customer service from the support team.
It's just been so fun going into stores and seeing what you can get cash back on.
Just wanted to see if you really got cash back.
I'm a first time user of this app and it's easy user friendly. I will recommend others to use it
I was referred by a friend and I noticed how much she uses it and the benefits of using the app
Since you are already Spending money - buying groceries, eating out or shopping retail - you might as well get some credit for it! Nice easy way to have EXTRA money. Cash it out early or save for a sweet check at the end of year! Can't go wrong. Period!
I contact them via email. Usually they get right back to me! Can’t get much faster than that!
Son told me about it. I gave it a try!
I have been very pleased with the IB. I really like there are many options for rewards back. I really appreciate how easy it is to redeem my points
I use to paper coupon, and this more convenient. It is organized so I can go from weekly ads,, and compare to what is offered on IB
I have been using Ibotta for several years and love it. Anytime I have an issue with a rebate, they correct the problem very quickly.
Very good and definitely I will recommend it to my friends this business
Good customer service
To save money
I had a great experience with ibotta Team! They contacted me with a clear and concise email, making it easy to understand my issue and request. They were polite, professional, and courteous throughout the exchange. Their communication skills are top-notch, and they effectively conveyed my needs. I'm happy to have been assisted by them, and I highly recommend their email etiquette to anyone. 5/5 stars!
Support is amazing any time I have had to contact them with a issue it's resolved and very quickly I appreciate that! :)
Support is amazing any time I have had to contact them with a issue it's resolved and very quickly I appreciate that!:)
When I have any issues with my rebates these people truly jump on it and they make everything right. The go above and beyond what they do and they are so kind!
I bought the wrong item that was there because I truly did not read the offer correctly. They turned around and gave me the 2.00 rebate anyway. I say download this app they are AWESOME.
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Thank you for providing your feedback! We apologize for any delay, frustration, or inconvenience you may have experienced. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!