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Ibotta has a rating of 4.0 stars from 3,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
My mishap with a Sam's Club in store purchase was quickly fixed for me and Even though they didn't have to, my cash back was granted.
Long story short, read the small print. I'm so use to using Scan and Go in Sam's. However, you have to get a register receipt for in store cash backs.
I know they didn't have to go out of their way to grant my cash back. They did it with respect and inna timely fashion
Well I'm so happy to have achieved my goal of being a member of the $2K Ibotta Club😀. At times it's been challenging but so worth it. Thank you for the good rebates & bonuses in the past, I can't wait to what new deals the future holds. Kathy
Ibotta gives me the opportunity to try new items with a little cash rebate. Also I enjoy the challenge of my reaching goals.
I can't submit my receipts because suddenly Ibotta wants me to log in!
I try to log in and it asks for additional info such as my birthdate; however, the system shuts down after 2019 and says you have to be 18 years or older! I was born in 1953, but can't input that info as your stupid calendars won't let me get past 2019! VERY POOR method of obtaining a birth date and ineffective!
Now I can't input my receipts for cash back… don't know why I still use Ibotta. That may change in the near future. Why do you periodically shut my account down and start asking for a log in when everything had been fine?
For coupons and cash back
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I thought I was missing a rebate from a receipt I uploaded. The ibotta team replied to my email within minutes, even though it was a Saturday. They looked into it and told me I never included the rebate prior to purchasing it. I know i hit the + sign, just didn't check to make sure it clicked. My mistake. The ibotta team was very quick and professional. Will highly recommend ibotta.
For some reason I didn't receive the money from my receipt. Contacted customer service. Some reason it said I didn't add to my list but on my side it shows that I did but the 3rd person I spoke to finally helped and thanked them for giving it to me.
Have not responded back to me about an issue I contacted them about a week ago.
Poor
A friend recommended
I would just like to say if you want to save some money this app will definitely help you in that area. I absolutely love ibotta app.I love earning money on products i already would buy. Earn as much as you like. If you ever need help from Thier customer service they are helpful and very informative. Give it a try you won't regret it. You need to earn 20 bucks initially to withdraw it but say you have 26.35 you'll be able to get the whole amount that you want. Which i think is awesome.
Awesome app, very glad that I downloaded it. It's helped me out immensely with the amount of cash back I'm getting.
Because a friend said that I should get it.
This is the best and easiest to use of all of them
I was having trouble with a receipt because this specific grocery store doesn't put barcodes on their receipts. Normally I wouldn't care, but there were quite a few things I wanted to check off! The people helping me figure out what I was able to get cash back on were so patient and kind. For something so little as a receipt! Thank you
It used to be more items that I would like to try or buy. Now I don't find as many items that are usable.
Ok
Heard from a friend.
I can't believe how easy and fast this was! I earned almost $5 the first time I shopped and it was a small order!
Saw the advertisement on TV.
I love Ibotta! Although I wish that more of my products would be there, I still save a significant amount. Easy to use, especially Walmart where it automatically catches my purchases and even purchases that I hadn't checked.
Learned about it on GMA and decided to give it a try.
Easy to do. But also bought two more but couldn't use them cause the count was not the right amount for $2 up to 3 so that shouldn't be
Made it sound like cash back for ever. That what your commercial said.
Thank you for the quick response in getting the issue resolved.
I don't know why. Heard others talk about it and how they hot cash back.
For whatever reason an eligible purchase wasn't processing correctly, but a quick email to Ibotta and they took care of it! Thank you!
It always says that can not read the picture when it is perfect. After about 5 tries then it will except
For cash back
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
Such great customer service & support. Always very happy with them
Great benefits
My experience is fundamentally excellent. It is an application where it helped me a lot in earning money for my medications, which are very expensive, and thanks to Ibotta I have managed to keep my medications up to date and when you have problems, they solve them in just days. I have recommended it to my friends and they have managed to make profits too.
Extraordinary I Love IBOTTA
Because it is a unique application that helped me a lot in keeping my medications up to date and has helped me have a better quality of life.
I give this application 100 stars, not 5. Since I used it a year ago, it has helped me a lot with my financial situation in being able to fill my medications. Without a doubt I have suggested it to people to use it and they are equally satisfied. It is the only app that helps you financially.
I have saved over $1500 using this app to buy the things I normally buy. So many items offered plus you can add an extension for online shopping. Whenever there has been a question or a problem I jst message them in the app and I usually get a reply in a few hours. No hassle, easy peasy and the money goes right to my bank when I earn enough.
I have experienced several occasions recently where I've purchased items that are eligible for cash back according to what is written in the description but cash is not given. When I follow up I'm told it's not eligible or there's a problem with the receipt. Seems a bit misleading.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Twice I didn't get the correct credit for things I bought. The problem was resolved either the next day or the same day. Very quick help
We're thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.
The last 2 times I scanned stuff I only got credit for 1 item when I bought 2 of them. Frustrating
The problem was rectified for the first purchase, waiting on my other one.
Looked like a good app to try.
I purchased an item that I did not have marked as qualifying purchase. Your Care team notified me and I was able to get the rebate! Go Care Team! Thanks.
Friend told me about it
I love Ibotta! It's Ana amazing app that helps you save money on everyday essentials! Especially in this economy we could all use a little help and extra savings in our pockets!
Easy to use, straight forward. Shop the deal and get the cash back instantly.
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
We appreciate your feedback and have already contacted you to help resolve the issue. Could you please take a moment to check your messages? If you need any more assistance, feel free to let us know. Thank you so much!