Ibotta

I noticed I did not get money back on an account that I have linked to Ibotta, so I reached out to customer service. My issue was quickly remedied. Ibotta credited my account with the expected amount.
Everything was handled in an email, and a couple of hours.
That's excellent customer service!

I have had great experiences with Ibotta customer care. Whenever I have an issue with a rebate, the Ibotta care team is always quick and helpful, and they get the correction made right away. It is super easy to submit a request, and they are always fast and friendly. Thanks Ibotta Care Team!

I love earning cash back! Ibotta makes it easy to earn money back!

Fixed my problem efficiently and friendly service love my Ibotta

Great customer service. Always can find items I plan on purchasing on the app.

The cash back is accurate and the best at giving cash back! I'm so glad I came back!😊

Ibotta was a miracle in these trying times...until I reached the 1500 club. That's when I receive a message saying something doesn't look quite right. I've now been locked from my withdrawals and am receiving zero help or communication from support.

There is no customer service. It's all an automated system, pretending to be people.

I had an issue of a rebate credit not making it to my account after purchasing from an online makeup company. I always take a screenshot of my purchase for this reason so I sent it to customer service and they credited my account for me.

The items that you get to shop with/for are well reputable brands

I went shopping yesterday after clicking items in Ibotta app. This morning I received an email telling me that an item on the app matched an item I purchased. In a hurry, I forgot to click it before shopping. Ibotta caught my "oops" and gave me a chance to click the item today and earn another dollar. No other app that I use does that!

I bought 2, you have problem with Jewel receipt, have some better new system to check & this is not today's problem; it's ongoing problem

Not Yet ; they contact me

I had a receipt rejected twice after scanning the barcodes and having items approved so I disputed it. It was resolved so quick and I got my money right away! I am an avid Ibotta user and always refer Ibotta to people I know!

I loved this at first. Now, 2 months later, I feel I more often than not savings are being missed and I have to scan and show what I have purchased. Most recently, even though I scan and sent the multiple items, it didn't pay out. Disappointing.

Why do I just get 1 item with cash back. The items say that I can get 3-5 on each receipt, yet u only gave me 1. What happened and why, please

I am impressed! I'm pretty diligent about adding offers, but when I placed an online CVS order I got an email alerting me I missed something. I added it and immediately got my $5 credit. Pretty cool!

I always appreciate when I bought a response back to me quickly with any issues on rebates. Thank you for always making it right!

What is most impressive is that ibotta is much more accurate than some of the other apps I use. The offers match up with my receipts a lot more often with ibotta! If something is wrong they are quick to fix it!

The rebate system is easy to use. The offers are on every day items from new and old companies. Every time I have needed customer support it has been fast and excellent.

Thanks for doing what you do.

I like using Ibotta the cash back is great, it adds up quickly, as long as you follow two Simple Rules #1: Select everything you want the day you're going shopping
#2: Make sure you scan that receipt that day because if, whatever it is, that's the last day of its cash back it doesn't matter that you bought it on or before the day it expires you'll lose that cash back if the receipt was not submitted before the products cash back offer is expired.

I have been looking for extra ways to help save money and Ibotta has helped. It takes a minute to save the coupons/rewards but it's always nice getting a little money back. I use the any receipt or any brand items alot. It's not easy getting the bonuses especially in today's world of costs especially with brand names. However it's nice having the little nest egg built up in ibotta and when I can't make the paycheck stretch I can have the cash transfered to my account. It's not alot at least for me but sometimes even $20 can make a huge difference.
It would be nice to have a select all for the stores I frequent because if you try to load too many it gives an error message letting you know to stop for a minute.
I don't usually get the mid week warrior bonus or weekend warrior bonus because the quantity is to high and I can't afford to buy that much.
Inflation and the insane price of every day essentials is depressing so when I get an email that says you've got cash back even if it's only 25 cents. 50 cents, or 75 cents it's nice. Every little bit helps for me anyway.
I would recommend ibotta to people and if you can afford name brand items and can buy the quantities for the bonus' you could get more out of the app.

Ibotta has saved me money these past three years. It's a bit of work at times, BUT, they are quick to resolve issues and find. Using money!

Missing money due to a bad receipt and Issue resolved within 24 hours.

I would have missed out on $2 due to me not checking them off before shopping but the IBOTTA team noticed that I could have earned $2 more dollars and qualify for a $5 bonus thank y'all so much

Ibotta takes a bit of time to pick the items that you want to buy. Once you link your rewards for some of the stores and debit card to the app. Everything else is easy peazy! Go shopping, buy your selected items, boom cash back on the app! I love Ibotta for helping me save money! Thank you Ibotta!