Overview
International CPR Institute, Inc. has a rating of 4.9 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with International CPR Institute, Inc. most frequently mention great experience, many years and easy access. International CPR Institute, Inc. ranks 1st among Emergency sites.
The on line class is very convenient. I was surprised with the content and illustrations.
I really enjoyed the training. Easy to use and very informative. I highly recommend it.
See you back in 2 years Brandon, thank you!
In the first place I disagree with taking an online CPR/First Aid class because the information cannot be properly conveyed compared to a hands on class. A person who is not well versed in CPR/First Aid will not retain much of the information from the training program. I am a former paramedic so none of this is new to me except when there are updates in the specific format in CPR which changes over time.
Second there were at least two errors in the information on the CPR portion of the training. I took this training several months ago so I am not able to more specific about my criticism, but in one example the narrator talks about using back slaps in conjunction with the Heimlich maneuver. I do specifically recall that when the American Heart Association included the back slaps with the Heimlich Manuever that Henry Heimlich, developer of the Heimlich, revoked his use of his name because he felt that back slaps only caused the foreign matter to become further lodged in the airway. Consequently, the Heimlich was changed to abdominal thrusts.
Eventually the back slaps were dropped because the AHA finally realized there was no data to support including back slaps in the routine. It is different when applying back slaps to an infant who one can hold face down and apply back slaps.
The second criticism had to do with one of the demonstrators who was clearly using poor form in doing chest compressions. He was doing the compressions from an angle off to the side and not directly over the manakin.
For these reasons I felt very dissatisfied with the training and it left me concerned that there were more problems with the training that I would have found if I had bothered to look more closely.
Hi Michael, I'm sorry you didn't like the course and I'd be happy to offer a full refund if you could give me your full name or student ID #. Our course has received nothing but positive reviews since we have offered it online since 2007. Many more facilities and employers have given the green light to take the online courses because they have been proven to be just as effective. As a former paramedic, I'm sure you would have been required to take a live class and I'm curious why you took ours, knowing that. When we refer to the abdominal thrusts, we state "commonly referred to as the Heimlich Maneuver" which is acceptable to all parties. We'll take a look at the use of back slaps in conjunction with the abdominal thrusts and make changes that are required but the AHA has gone back and forth with that for years. We take criticism very seriously and use it to improve our website all the time and will take everything you state just as seriously. Again, the offer for the refund is still open, just send and email to info@icpri.com and make sure you include your full name and email address or student ID number if you have it. It should be on any of your paperwork.
Thank you,
International CPR Institute, Inc.
I think this cpr online course was great! I loved I could do it at home and did not feel rushed.
Thank you Kayla!
Course was done at home and I got through it quicker and with less cost than an on site course.
Don't forget that you can login anytime and review the material, no charge!
It's very informative and just as good as in person at the Red Cross.
Thank you so much for sharing, Kenrick!
It was easy to access and as comprehensive as an online course could be.
Thank you so much for sharing Stephanie!
I actually understood everything that was explained. It was clear and to the point.
Easy to navigate. Can review sections as many times as necessary before taking exam.
Thank you Brenda for the nice review. We'll remind you by email when your renewal is due.
Customer support is a number one priority at ICPRI. We make every effort to answer every phone call with a USA based instructor and answer all tech support emails within minutes.
Our online classes are an inexpensive and easy way to get your professional training on your time and at your convenience. Courses use a combination of text, pictures and video to present the material and you are invited to return and receive any important guideline updates that might have taken place since your last certification. Our website has been developed with usability in mind. You can take your classes from anywhere on any device.
All our courses come with a printable certificate and a signed wallet card which is mailed out the following business day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review Fred!