• IdentityGuard

IdentityGuard

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Overview

IdentityGuard has a rating of 2.8 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. IdentityGuard ranks 1st among Identity Theft Protection sites.

  • Service
    4
  • Value
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
1
How would you rate IdentityGuard?
Top Positive Review

“Do you have any questions about how poor security is...”

Yael H.
7/17/13

Do you have any questions about how poor security is online? I know I don't, especially after the week when every credit card I carry got compromised at once; even my bank card. No more of that for me. I signed up with Identity Guard and I haven't had a problem since. Wish I had found out about them sooner and saved myself 2 weeks of having to always carry cash!

Top Critical Review

“Customer Service”

Marie P.
12/7/23

We've been a customer for over 10 years. They were very little of value when one of our identities was stolen a few years ago. They recently changed their platform without updating us. And it's taken us over 3 months to cancel our billing, even though we cancelled our account. Lots of phone calls and frustration.

Reviews (28)

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identity guard (17)
Thumbnail of user anamariap
Florida
2 reviews
2 helpful votes
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February 5th, 2014

When my sister came to visit me, I stopped at the bank to get some cash so we could make a day of it at Disney. I did not know that I had left my debit card in the ladies room at the bank. I thought I had left it home, but it wasn't there. So I called the Identity Guard people. I had a two-week trial of their services. They helped me deactivate all of my credit cards and were very helpful by watching my credit scores. You know that I bought the full package of this insurance and it makes me confident if anything happens again.

Thumbnail of user louisep17
Florida
2 reviews
2 helpful votes
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August 8th, 2013

Do you need to be worried about your child's identity being stolen? After all, most children do not have credit cards or a credit rating. You might be surprised by the answer. I already know about the great job Identity Guard does when someone's identity has been compromised. This company goes all out to monitor our credit rating and our financial institutions for a very reasonable price. But there is a growing market for children's Social Security numbers.

I talked to my daughter and her husband about getting Identify Theft protection for my granddaughter when I discovered that people could take my granddaughter's Social Security number, add it to another person's name and a third person's location to create a whole new identity. The possibility of anyone noticing that her Social Security number had been stolen is slim given that 5-year-olds don't have much use for a credit rating. It could be awhile before the thief could be caught. In fact, I am going to offer to pay for half of it just for the peace of mind it will give me.

Thumbnail of user leslieb29
New Jersey
7 reviews
9 helpful votes
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June 13th, 2013

I first heard about Identity Guard when I learned about child identity theft being on the rise. Being a savvy mom I went in search of more information to become educated, which is when I found ID Guard. They have an amazing resource center and a great trial offer. Ultimately, I tested them out to see what they offered and I was and still am happy with their services. While the cost may seem high to some, there opportunity to protect my family from ID theft (among other things) is worth the money. If I was still making "peanuts" like I was in college I wouldn't have the same thoughts, but now that I have a family to worry about as well as a comfortable income (with a kick $#*! 800+ credit score) I take this service and roll it into my "insurance" budget each month. While it's not for everyone, you may be pleasantly surprised to see what they offer in terms of resources and services. Check them out if you're thinking about protecting yourself or family from ID Theft and want to track your credit / activity etc.

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Identity Guard Business Solutions offers comprehensive identity theft protection and credit monitoring. Join the millions protected since 1996.

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