IKEA

We drove 128 miles to the IKEA Conshohocken store and we purchased 3 sofas and other items total over 2500 dollars and the store informed us they can deliver 2 sofas but they don't have the third one in their warehouse so they basically told us we either have to take it today with us they can't deliver it which wasn't right since we paid for the flat rate delivery anyway and they didn't make any exception or compensation even though this wasn't our fault.
We wanted everything delivered. We agreed to take one sofa home and they said they will help us with the order. They gave us the sofa and the sofa cover and we paid for everything and drove back home. We got home and put the sofa together only to find that they gave us a cover for a chair, not a sofa. I contacted the customer service and spoke to Tiffany who was very rude and unprofessional. She informed me I have to drive back to the store to return that one and get the right one and that is the only option. I explained that this wasn't our fault, they did us wrong from the beginning and she didn't care. I was on hold for 55 minutes then she told me there is nothing they can do I asked to speak to a supervisor, she put me on hold for another 15 minutes then she told me there is no supervisor available and I requested a call back and documenting this incident then she said there is a supervisor available now.
She asked me to hold and I did for another 10 minutes then they hanged up. I am ready to give birth in 10 days and I explained to her this is a 50 dollar problem and we paid 2500 they should be able to deliver the correct item for us as a courtesy. I was treated badly and felt like crab. This is not customer service and the store, the customer service and their supervisor should be held liable for their unprofessional action. This is my first time buying from Ikea and will be my last.

I love this store and its a great place to get a good workout hahha its never ending i love there chairs and tablea and there candles are great too

Have visited IKEA, but this was in another province, so am really pleased that IKEA is coming to Dartmouth N. S.

Good Afternoon,
I am so disappointed of Appliance form IKEA and never will recommend to buy any appliances from IKEA! NEVER!
I bought dishwasher for nearly $1000! Seriously $1000 dishwasher which was repaired nearly 7 times in 3 years! Yep! True!
The oven and microwave cost me also too much money! MY mistake! I bought the most expensive microwave and oven! Really! Never recommend!
I was even ok with those items!
BUT NO! Listen to this!
My cooktop! Yes! MY mistake! I bought induction cooktop from IKEA!
On 7th day of December 2020 the half of cooktop stoped working! There was a code F47! I called customer servise! They schedule me for repair on DEC 22nd! Yes! Dec 22nd - just before Christmas! I menntioned that I need someone to come with necessary parts to repair it! EASY! Right!
But NO! It wasn't easy and clearly for company hired by IKEA!
The guy who came to my house said "" good Afternoon miss. When I come here i just eealize that you need new. To fixed! I just so the problem tou indicated on the paper this morning!""" REALLY!'
And NOW, today is 19th of JANUARY and nobody even contact me!
NOBODY!
My induction cooktop is nit working for more that 1 month!
I WILL NEVER, NEVER RECOMMEND IKEA TO OTHERS!
NEVER!
Don't waste your money for IKEA!

I find checking out infuriating. All items on the website should be able to be ordered. The fact that you can't purchase items as the order is too small is maddening and the fact that only the all white affluent areas seem to stock ALL the small items you would want and furniture again makes me really angry. Every single item shown on that website should be available to be shipped even if your store is low in stock. Or out of stock. Ok so it'ed low ion stock at my store and you can't ship it to me? Why. Why should I have to oder $140 more merchandise when all I want is two pot holders, a couple of zip bags and a coat hanger.

I find it troubling that they don't have stores in black and brown neighborhoods, or seem to ship many things to those same neighborhood seems rather racist, like the don't want to invest in neighborhoods that don't sport their target shopper.

Please don't waste my time and show me items I can not buy on the website. Or can't buy if stock is low at my closest store. And please make sure that you are stocking as many of those small items in the white upper middle class neighborhood stores as you are from the store that invites more diverse shoppers and a lot of lower middle class shoppers. As the message come off like we're afraid you might steal a pot holder or hook.

Some store always seem to have EVERYTHING in stock and plentiful inventory while others are always sold out or low stock. If that's a case someone is not doing their job properly and anticipating customer demand, or there is a not so subtle economic form of racism being applied. Let's keep those rich white folks down here happy, not so concerned about that store smack in a working middle class neighborhood, that caters more to students, veterans, shift workers, truck drivers, single mothers, and people of color. Guess what... we like buying those same items too, so please keep them in stock, rather than one store always having everything in stock and another always tapped out and on fumes.

Or have the items ship out from the store with a lot of stock. The "this order is too small to ship and you have to spend this much is just gross and again seems to be a bowing to the rich. Find a tiny box and ship it for crying out loud. Nothing is too small to ship but an ant. Someone should be looking into where they won't ship items or deliver furniture as I can guarantee in my experience there seems to be a racial component there as well.

There should be a reasonable household limit on how many of something people buy as what has been happening in recent years is that people will go to an Ikea empty all the stock on small items and then resell them on Amazon and Ebay at double and triple the price. Do they should not be able to let some one but 150 closet lights, 100 mirrors, or sea grass napkin holders.

I never get tired of strolling thru IKEA. An expansive selection of products at affordable prices.

I'm trying to make my home more comfortable!
Thank you, IKEA!

I enjoy IKEA mostly because whenever I successfully assemble the low-cost furniture I bought from them I feel like I have used 100% of my brain.

I love the online category, and check the promo info regularly there.

IKEA is one of the best furniture industry. The products they have, hardly the others have

Carries so many things and ideas. The prices are reasonable and innovative ideas.

I have seen much better goods in john lewis and it was cheaper

Love the dresser I got staff is friendly and helpful

Surprisingly cheap (even for Ikea) office organizing stuff - and love the plain wood shelving too

A pain to build their furniture but never have problems after!

They are wellknown all over the world. Simple and interesting.

Knoxhult mengklaim garansi 2 tahun tapi saya baru pakai 2 bulan dan berjamur, ikea gamau ganti.
Bahan nya sangat JELEK, belakang meja seperti pakai bahan kardus mudah rapuh! Nyesel sih beli di ikea. Kalau ada garansi knp di per ribet gamau ganti! Baru di pake 2 bulan loh sedangkan garansi nya 2 tahun hahaha pelayanan nya sangat buruk.

Am primit biroul Alex comandat, ajuns la timp dar plin de zgârieturi și cu o bucata din birou fiind rupta. Dacă suni la servicii de retur sau la rubrica de plângeri te anunța ca nu primesc apeluri

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Ikea es la tienda mas completa para decorar tu vivienda. Yo estoy encantada con todos sus detalles