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GB
1 review
0 helpful votes
Follow Stephen M.
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I recently wrote a critical review of a TV show. I looked at IMDb today and my review wasn't there. They must have rejected it. But they didn't tell me they had rejected it and there is no way to see why it was rejected. Now I don't trust IMDb or its reviews.

Date of experience: March 4, 2025
Portugal
1 review
0 helpful votes
Follow Diogo P.
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I initially subscribed to IMDbPro for one month but decided not to continue. However, the cancellation process was unclear and unnecessarily complicated. To avoid unauthorized charges, I blocked the debit card I originally used. Without my explicit consent, IMDbPro then began charging another card linked to my Amazon account—a card I only use for Amazon purchases.

There is no indication within my Amazon account that this card was being used by IMDbPro. The two platforms appear entirely separate, with no visible connection. This lack of transparency is alarming, as it makes it impossible for customers to monitor or manage their subscriptions.

I noticed the unauthorized charges only after carefully reviewing my bank statements. IMDbPro never sent notifications, receipts, or even a warning that they would begin using a secondary card. This kind of behavior demonstrates a blatant disregard for customer trust and raises serious ethical concerns.

It's unacceptable that IMDbPro relies on vague terms hidden in subscriber agreements to justify such opaque practices. A reputable service would inform its customers and seek explicit consent before switching payment methods.

This experience has cost me time and caused unnecessary stress. IMDbPro's lack of transparency, unclear cancellation process, and questionable billing practices are deeply disappointing. If you're considering this service, be prepared to face poor communication, unauthorized charges, and a complete disregard for your rights as a consumer.

Date of experience: December 30, 2024
GB
2 reviews
4 helpful votes
Follow Jonny K.
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I always use the app as my go-to if undecided on a film. However like a lot of user -based review sites it's a platform for the disease known as "review bombing", often by people who've not even watched the film but got told to by Twitter lol. Ignore any review 10/10 and 1/10 and look for more balanced views which sit on between 3/10 to 8/10. It still takes a bit longer and needs reading but you'll find enough objective views. The level of customisation, library of info, lists and features is superior to Rotten tomatoes, although that can be a negative too as usability and navigation is better on RT. However the review panel for RT do seem to getting out of touch with everyday folks, particular with just plain old fun, creative escapism type films that you can sit and enjoy them with the kids on a Sunday afternoon. This is often evident in the wide score margins between critic and user review!

Date of experience: September 3, 2021
Canada
1 review
8 helpful votes
Follow John J.
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IMDB, an Amazon owned site, does not accurately or realistically reflect the opinions of it's users. Reviews are 'moderated'. That means if they're unflattering because they point out radical left propaganda inside of supposed entertainments, they will be censored. Similarly, the low scoring of companies paying Amazon for promotion on the site (e.g. Disney), will not objectively represent the scoring of the audience. It's all skewed to create a positive impression in the name of marketing.

Date of experience: June 22, 2022
Australia
2 reviews
0 helpful votes
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I think IMDb is a great site for all movie's info, and not just for movies, for Tv shows as well. You can find everything that you need about some actor in matter of seconds, which really helped me to choose what to watch next. One more thing that I really like is that they provide you with trailer's as well, so that make my life much easier!

Date of experience: November 28, 2022
Nevada
19 reviews
2 helpful votes
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Love this tool!
February 4, 2022

With the streaming service recommendations, nice to go here and see if the suggestion is a junk garbage movie or tv show or not. On movies I've watched, I decide on a score before going to the site and have found my opinion matches the average on most. Great tool. Now they have a streaming tv/movie channel. Watching Dead Like Me on it.

Date of experience: February 3, 2022
Kentucky
50 reviews
120 helpful votes
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I don't understand!
September 14, 2023

I wrote a fun review for an episode of "Law & Order: SVU", and I gave it ten stars. My review was rejected. I have no clue why, and they wouldn't tell me. The review had no offensive language or anything questionable. The rejection of my review made me feel bad about myself, as if I'd been reprimanded for misbehaving; and it made me feel as if I was doing something wrong by trying to share my unique, quirky opinion with the world. I got upset and deleted my account with them. If they don't want me around, that's fine. But it's probably not good for business.

Date of experience: September 14, 2023
Canada
12 reviews
42 helpful votes
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I'm the most censored person on IMDb.

I was probably why IMDb has become so bad. I often spoke my mind honestly. Now my reviews get censored before they are posted.
I wrote a critical and pg review about the Eternal movie and it still has not posted.

Date of experience: January 14, 2022
Alabama
1 review
6 helpful votes
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Dishonest Site
May 12, 2022

This site is heavily manipulated by the staff. They will not allow critical reviews of some movies/shows. I suspect they have some financial interest in these cases. They also censor anyone with a conservative view point and anyone that criticizes wokeness. You can literally test this yourself by posting two reviews of the same movie (one critical and one supportive). The supportive one will be published almost immediately while the negative one will never be published. Bottom line, you can't trust this site as they are dirty.

Date of experience: May 12, 2022
New York
1 review
1 helpful vote
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Too much of Nothing
December 20, 2022

This website is filled with so much promotional material that it is unusable. There are positive reviews of films and programs before they are released. Bigoted comments are seen in some reviews and they are not removed.

Date of experience: December 20, 2022
New York
2 reviews
15 helpful votes
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A joke of a site.
September 4, 2022

When a site decides to delete reviews wholesale it is not a reliable site. Case in point, there are no reviews below 6 on the site for 'The Lord of the Rings: The Rings of Power'. There is absolutely NO CHANCE that this is even remotely possible. The show is produced by Amazon which owns this website. That should tell you all you need to know.

Date of experience: September 4, 2022
GB
1 review
0 helpful votes
Follow Ro R.
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This funny message is sent always to you when you are trying to edit any of your page information! ''Unfortunately we were unable to accept your submission as we were unable to verify the information provided''
But they are very much ABLE to accept your money without giving you any services

Date of experience: July 16, 2023
California
1 review
0 helpful votes
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Return to Mandy
January 18, 2023

I was once an active member of Mandy but I listened to some advice from others and signed on with a rival site for production work. I have not worked and only paid fees in a space where nobody knew me and i couldn't get help. Hence, I have returned to Mandy where I was active when I was actively working on films and television series in New York. Although I am based in Los Angeles these days, my past positive experiences with Mandy and associates using the site gives me hope for brighter days ahead. Of course the slow down in work was partially due to covid, but we are back up and running now and I aim to work.

Date of experience: January 17, 2023
California
54 reviews
130 helpful votes
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Slow Upload Speed
August 11, 2021

IMDB takes way too long to go to my account settings. It was well over thirty minutes and the site never loaded. For an Amazon owned website, this is completely unacceptable.

Date of experience: August 11, 2021
New York
20 reviews
100 helpful votes
Follow Marilyn F.
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IMDb is indispensable, there's no question about it, but it's not very complete. Adding or correcting information can be a real bother, so I've stopped trying. Nonetheless, I get the largest amount of traffic to my film blog from IMDb, so it's been a personal help to me. And, yes, it's kind of a mess.

Date of experience: June 4, 2010
Netherlands
2 reviews
4 helpful votes
Follow Stephan P.
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IMDB pretty much has everything you need to know about movies, tv shows, actors and any kind of related news. The community is great too with reviews and movie lists which make it a breeze to pick out a good movie to watch.

Date of experience: October 31, 2018
Bangladesh
4 reviews
0 helpful votes
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5 star because no choice
January 11, 2021

There has not been a better site than IMDb for movie and series listing. No, don't mention Rotten Tomato, cause the ratings of that site are $#*!, 'Black Panther is the top movie of all time? Like get lost.
I also like how IMDb moderates every information submission, review, and such. It protects the site from false data entry.
But the user profile feature definitely needs some upgrades. There should be a separate bar for just the profile of the user.
By the way, I love the top 250 lists.

PS: The new update of the IMDb page is $#*!.

Date of experience: January 11, 2021
Michigan
30 reviews
154 helpful votes
Follow Roger G.
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I just posted a review of "Elvis" last week. I think, for the first time ever, I had the majority of readers agree with it and it was getting popular. I logged into IMDB only to find my review was totally removed. There was nothing controversial about it, nothing remotely offensive, I simply described why I did not like the movie. IMDB made it disappear. I won't be surprised if they make my "Prey" review disappear too.

I mean, this is a movie review site. The minute you start making reviews disappear because you didn't agree with them is the minute your site loses any and all credibility. Simply put, you cannot trust this site anymore. It's not what it used to be. There are plenty of uncensored social media sites we are allowed to express our views on, so good luck with this strategy guys.

Date of experience: October 1, 2020
Kansas
15 reviews
82 helpful votes
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Okay site
August 14, 2019

I have been using the site since the year began to review and rate movies, and while it is okay, it does have some problems. One of them being that if you share your opinion on a certain movie (especially if it's a new release), there is a high chance a lot of people will vote your review not helpful, especially if it is a movie they hate for a certain reason (like it's a live action remake of an animated film or it has a political message they don't like). Also, the site does have problems when uploading pictures. Best to steer clear of this one when it comes to posting movie reviews.

Date of experience: August 14, 2019
Guatemala
268 reviews
1800 helpful votes
Follow T N.
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I have yet to find a website to replace this ill-designed resource for films. It's the first thing that I think to go to when I want to find out who was in what, or what film is that again? There's no easy way to cross-reference actors so winning that Kevin Bacon game takes more work than it should. Additionally, everything about the appearance and organization of IMDB is wrong. There is nothing else that I find useful about it, except that once I almost was able to obtain "MTV's 25 lamest" episode from another user. However that fell through and I continue my life-long search.

Date of experience: May 1, 2009

Overview

The company enjoys a solid reputation as a comprehensive resource for movie and TV information, appreciated for its extensive library, user-friendly interface, and helpful features like trailers and ratings. However, significant concerns have emerged regarding transparency in billing practices and review moderation, with customers expressing frustration over unauthorized charges and the censorship of critical reviews. This has led to a perception of mistrust among users, overshadowing the platform's strengths. Overall, while the service is valued for its content, its customer service approach requires improvement to enhance transparency and foster trust.

This summary is generated by AI, based on text from customer reviews

service
15
value
10
shipping
4
returns
4
quality
14