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How would you rate iMobie?
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Washington
1 review
8 helpful votes
Follow Dennis W.
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My wife and I both use iPhones, and we sometimes want to share music and photos, and we can transfer them manually too slowly. Although I have to pay, AnyTrans is the product I want to transfer a lot of data at once, like music, photos, videos. And it's also very easy to use.

Date of experience: June 23, 2021
Washington
1 review
6 helpful votes
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Valid email?
December 7, 2021

Attempted to use their product and even attempted to purchase it with a money back guarantee, only problem is their site tells me my 20+ year old email is not "valid". How the heck can you tell me my email is not valid? I have had some issues over the years with my email as it has an underscore at the end of my name and unless the company has its software engineers fix the issue, for get trying to get through. Is there a phone contact? Noooooo! Have to purchase the software to get support, but can't get support because I don't have a valid email! And the wheels on the bus go round and round

Date of experience: December 7, 2021
Texas
1 review
6 helpful votes
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I bought their software to backup my phone to my computer, but it ended up creating so many copies of the same files so that my hard drive was completely full, so full that I couldn't do anything. I told them the issue and asked for a refund, but it took almost two weeks for them to actually honor it. It was a back and forth conversation that went on forever. I kept telling them that I wanted them to honor their money-back guarantee, but they kept on insisting that their software was not faulty.

Date of experience: July 29, 2018
Indiana
1 review
13 helpful votes
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Ridiculous scam
October 13, 2016

Totally wasted almost $70 on Imobie "Anytrans" for mac and Iphone. Check out there refund policy. What a joke! Software doesn't work AT ALL. They play games with refund, same email back and forth.NO PHONE # that speaks volumes. If I could personally put this company out of business I would, and SHOULD. RIP OFFS!

Date of experience: October 13, 2016
Netherlands
1 review
10 helpful votes
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Watch Out! These people will rip you off!
Paid for there software but didn't received the software and did not get my money back. This is a SCAM people watch out!

They work with Digital River and Mycommerce as a payment provider. They tell you your creditcard isn't working and will let you pay with alternive methods!

Date of experience: December 10, 2019
California
1 review
1 helpful vote
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My bro gave me a Samsung phone that he hasn't used in a long time and I want to wipe his data to use it again. But when I tried to remove it his old account couldn't be returned without a password.
I asked him for his account password, but he couldn't remember it even after a long time of thinking.
So I looked for various ways to remove his Google account. I saw androidpolice shared droidkit and tried it. Although it was a paid tool, I thought I was willing to pay as long as it could unlock it. So I downloaded it and quickly removed my old Google account. Droidkit is great. I will recommend it to anyone I know.

Date of experience: December 13, 2022
Georgia
1 review
2 helpful votes
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I purchased Imobie after a factory reset had to be done on my phone and not everything was recovered, unfortunately for what I needed it did not work for me, BUT I will say the customer service was impeccable. He quickly answered my questions & offered solutions, and when he realized the system couldn't retrieve what I needed he canceled my subscription & issued a refund.

Date of experience: March 11, 2022
New Zealand
2 reviews
4 helpful votes
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3 different phones, not one detected by PhoneRescue. One of the 3 has a cracked screen and does not respond to touches. The reason why I bought PhoneRescue. And just to test if PhoneRescue is not working I connected 2 working phones and Phone Rescue could not detect them as well even though the windows system did detect them. So I could not retrieve the data - mainly photos of the broken phone. And I Paid 90NZD. I requested a refund, will see how it goes.

Date of experience: July 8, 2022
Washington
1 review
0 helpful votes
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PhoneRescue is dope!
January 13, 2023

Recently, I lost my iPhone data cuz of some reasons that idk. I went a lot of phone repair shops... And they wanted a big money. (sad). Then I tried to find a app to help me, imobie's phonerescue comes to my eyes when I was googleing, cuz it's much cheaper than phone shops. In few simple clicks as their homepage said, it directly export certain types of files back to my iphone and the quality of recovered files is high. Imagine that, I was worring about my data, and nervously finding a solution...It just came to save me...SO DOPE!

Date of experience: January 12, 2023
India
1 review
2 helpful votes
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Better than iTunes!
January 3, 2023

All the features I usually use, transfer, backup, restore. Really a great tool. It can do even more than iTunes, which allows me to transfer all my data from my iPhone 6 to my PC. Impressive!

Date of experience: January 3, 2023
California
1 review
1 helpful vote
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I forgot my Samsung lock screen password. A friend recommended DroidKit to me and it quickly unlocked it.

Date of experience: July 26, 2023
Australia
1 review
10 helpful votes
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Scammers.
November 2, 2017

Posing as a fake help site full of almost helpful tips, this site only exists to push people towards their dodgy software. All ISPs should block it immediately.

Date of experience: November 2, 2017
Washington
1 review
1 helpful vote
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Bought their software a while ago, but I want to use it on my Macbook Pro recently. The support team replied to me so fast and resolved my troubles quickly. Really appreciate them, thanks, guys~

Date of experience: December 19, 2022
California
1 review
1 helpful vote
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I bought a Samsung phone from a man, everything is fine in the first week, but suddenly it was locked by FRP, I had no idea what should I do, finally, I found this DroidKit software, which helped me remove that lock, and I can use my phone again.

Date of experience: November 24, 2021
Singapore
1 review
1 helpful vote
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I saw great reviews of AnyTrans app and because I had an immediate need to transfer from one mobile to another, I thought I will go with the reviews. But alas, I could not even connect any of the 5 iPhones I tried to the app. The app recognized the devices but kept "loading data, please wait" for over 2 hours and still "working on it"...

I then used another app and got the transfer down in 2 hours! I then exercised the 60-days full refund... and I thought NO QUESTIONS ASKED. But iMobie is dragging their feet about the refund requesting "collaboration" to "fix" the issue. Still waiting for the refund...

Date of experience: January 24, 2023
Argentina
1 review
6 helpful votes
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Not working solution
October 29, 2021

The application crashed several times in my Mac and the both phones making the migration impossible to be done. I regret I paid for this solution since its not a solution at all.

Date of experience: October 29, 2021
Japan
1 review
4 helpful votes
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PhoneRescue is the best app that I've ever used! It's so wonderful that helps me recover my deleted data by mistake in a flash. No data loss is what I didn't expect. Great app, thank you very much!

Date of experience: June 23, 2021
Texas
1 review
7 helpful votes
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Just like others, this product is a total scam, and the subscription auto renewed with no way to get a refund... the customer support system is broken.

Date of experience: July 22, 2021
California
1 review
2 helpful votes
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I purchased AnyTrans on 1/19/23 and never received the activation code. Right away I tried reaching out to both iMobie and 2Checkout (their partner company that managers their software purchases), but iMobie has not responded at all, and 2Checkout has only responded to say that they have shared my issue with the unresponsive iMobie. I have since tried to get a refund due to never receiving the activation code and having purchased another software called iMazing instead (it was not only less expensive--it did the job and provided me with the activation code immediately after purchase). IMobie continues to remain unresponsive, as does 2Checkout, while I await my refund. These two companies are unreliable, and I would suggest to all to not risk having the issue of not getting your activation code from them--even if you reach out for support from iMobie and 2Checkout, they are not helpful. Stay away from them.

UPDATE 1/30/23:2Checkout sent an email response saying that they issued me a refund. I verified that I have a pending transaction on my credit card for the refund. Although this finally worked out as far as the refund, having no communication from 2Checkout and iMobie for over a week from the time I purchased an item that should have been delivered to me immediately after purchase, gave me unnecessary added stress. Although I am grateful 2Checkout finally got back to me, I would still recommend iMazing as a similar software as AnyTrans. I bought the "one-time purchase for 2 devices" version of the software instead of the yearly version, using my education discount (30% off). The cost ended up being about $14 cheaper than AnyTrans. Without the discount, iMazing is still $2 cheaper.

Date of experience: January 26, 2023
Canada
1 review
8 helpful votes
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Handy Tool
June 23, 2021

AnyTrans is good software. Recently I changed the iPhone 7 to iPhone 12, the transmission speed is very fast, very easy to use as they said. And the interface design is very good.

Date of experience: June 23, 2021

Overview

iMobie has a rating of 1.7 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMobie most frequently mention and activation code. iMobie ranks 187th among Mobile Applications sites.

service
50
value
48
shipping
38
returns
43
quality
46
+26