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InboxDollarsReviews 1,825

2.4
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InboxDollars Reviews Summary

The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
752
value
748
quality
739
Florida
5 reviews
19 helpful votes
Follow David C.
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InboxDollars owes me a delayed reward from 6-13-25. Now today all surveys display the 403 Forbidden message. The site also doesn't respond to tickets. When I click to view my ticket it takes me to https://www.swagbucks.com to sign in.

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
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Scam— promises $5 and paid fifty cents... with no where to send. Most pay very little. For example: $15 for 160 minute survey. That's $5/hr. Save your time and efforts.

Date of experience: July 1, 2025
Oregon
1 review
0 helpful votes
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Reward me my reward
April 24, 2025

If it didn't take so long I would be happy but I'm not I ain't got time to write. A paragraph on how you did either

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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Fast and easy
April 8, 2025
Updated review

I cashed out with ease. It took a few days for my reward, but it came. I'm pleased with the entire process.

Date of experience: April 8, 2025

Worth the time
April 25, 2021
Previous review

I love being rewarded for giving my opinion. It helps with a few extra dollars to spend. It's well worth the time it takes to do the surveys.

Date of experience: April 25, 2021
Illinois
1 review
3 helpful votes
Follow Kearsten L.
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I have attempted to redeem, on 2 seperate occasions, a total of 2-$15 virtual gift cards that have been thusfar, useless and unredeemable. Leaving me out $30and countless hours of time spent to earn.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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Horrible experience
March 29, 2025

Can't use the gift card anywhere, this is horrible. I need a different type of card, one I can use in store.

Date of experience: March 29, 2025
Texas
3 reviews
0 helpful votes
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Much better on payouts to paypal
March 26, 2025
Updated review

Finally, it seems Inbox has partnered with someone who can send paypal payments in 1-3 days instead of 10 days. Much better.

Date of experience: March 24, 2025

They sped up their payment processing!
November 16, 2023
Previous review

It used to take 7 to 10 days to get a disbursement to paypal. For the first time in years I got it 1 DAY! Thanks to Inbox Dollars for listening and taking action to clean up that process. The more you spend on their offers/deals, the more you will make, but you can still make money from reading emails and taking surveys occasionally.

Date of experience: November 15, 2023
New York
1 review
1 helpful vote
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Terrible service
March 18, 2025
Updated review

I received my Amazon code and it was mostly asterisks and not numbers or letters, why is everything you touch garbage

Date of experience: March 17, 2025

Cash out
December 11, 2024
Previous review

I cashed out 3 $100 Amazon cards more than a week ago and still have not received the code to use...did Inbox just steal it, it seems like the kind of thing they'd do

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Redeem my gift cards
March 11, 2025

You guys make it so good dam hard to use my gift card that I have not been able to use you guys suck

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Did not receive
March 11, 2025

I did not receive my Amazon gift card. I have received several emails telling me that it was sent but I have not. Can someone follow w with me?

Date of experience: March 11, 2025
Oregon
1 review
0 helpful votes
Follow Tihara F.
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Terrible experience
March 8, 2025

I got an American Express gift card that keeps declining. Now it's none to contact American Express and I feel like that's doing too much. I got the gift card through inbox dollars so they should be the ones to handle it. I have yet to call but I'm not excited about it. I'm already expecting to get the run around. Not a happy customer.

Date of experience: March 6, 2025
Colorado
1 review
1 helpful vote
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Not bad
February 22, 2025

Will be much better if the cash out time period was shorter and also had more options to choose how to cash out as in like straight directly to one's online bank account like cash app PayPal or chime

Date of experience: February 22, 2025
North Carolina
1 review
0 helpful votes
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Recent Cashout
February 20, 2025

Took 10 days normally takes 2 days and i reached out to customer service multiple times and never received a response at all

Date of experience: February 7, 2025
Florida
4 reviews
4 helpful votes
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Total Scam Website
February 19, 2025

I have had several surveys get all of the information they need from me and then display that they found a better survey for me and I don't get anything. I even had one tonight thank me for my answers after completing the entire survey and was directed back to InboxDollars to have it display that the last survey wasn't a right fit for me and I received nothing. They get your answers and give you nothing.

Date of experience: February 19, 2025
Mississippi
1 review
0 helpful votes
Follow Tamika G.
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Redeeming Rewards
February 14, 2025

I enjoy playing different games and earning money but I hate how it take soo long to receive funds. Also I hate the 30 day wait for reward completion

Date of experience: February 14, 2025
Indiana
1 review
0 helpful votes
Follow Michelle D.
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I've gotten 5 other virtual reward cards. Before the last 2 recently. And never had a problem with using them. But now I can't use my latest 2. One has the wrong name on it. And the other one is some reloadable card I guess. I have checked out my phone to make sure it wasn't that. Has literally been through every possible process. And then I got can't be authenticated. And can't get help straighten the hole damn thing out. Over inbox dollars. I'm literally done with them after all the hassle over this. Never again will I use the app.

Date of experience: February 13, 2025
Indiana
1 review
0 helpful votes
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Cash out
February 11, 2025

My main problem is at the length of time it takes to both receive a payout after uve made a redemption but also how long it takes to b paid for completed game tasks as well as sum surveys. And that's IF ur not disqualified almost immediately from those.

Date of experience: February 6, 2025
Pennsylvania
1 review
0 helpful votes
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Scratch and wins2/9/2025
February 11, 2025

Terrible. I won 3 scratch and wins. The boxes did not come up high enough for me to scratch them. I sent 3 emails and did not get a response.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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Too long
February 10, 2025

The issues I have with the site is in order to redeem. You have to have a certain amount and it takes 3 business days to receive your payment and other rewards that depend for even longer and they luck you off surveys for no reason after almost completing them. It's kind of ridiculous actually.

Date of experience: February 6, 2025
Georgia
1 review
0 helpful votes
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Cant Use Prepaid Card
February 2, 2025

I received the email to redeem my prepaid card, I have the card info, and can see that it has $10 on it. Even though I have all the needed card info, I still cant use it anywhere, online or in person.

I added below, a picture of the card I received as my reward, maybe y'all can check to see what's wrong with it.

Thank You 😊

Date of experience: February 1, 2025

About the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!


inboxdollars.com
Founded in 2000
Saint Paul, MN, United States
+206